The Westin Nanjing Resort & Spa Reviews

Very spacious room. Things are pretty new. More in depth cleaning is needed still. But I am surprised that nothing but coffee is provided in mini bar. Not even a single fruit in this room type. The private room for hot spring is simply a bathtub. Quite a bit disappointing. Overall a good and relaxing experience

It's good hotel offering good swimming pool and their staffs are so friendly and supportive. Breakfast is not exceptionally good but stanrdard. For those who do not have a car and want to visit city center, it will be not so convenient. Overall this hotel is decent and good for family visitors.

Top Location, very clean and perfect service, room was upgraded to a suit and very nice, but unfortunately without private hot spring as booked. Breakfast was great. Will come back again for a longer stay.

Great hotel to take a family for a quick staycation. Overall the expo garden could use a bit work but Westin hotel is alove all expectations. Center location in the whole expo, exceptional breakfast, indoor and outdoor spa option, and a nice play space for young kids and especially great staff service!

Pros: 1) located right inside the Jiangsu garden expo 2) Breakfast is delicious and lot of varieties 3) services is good, especially shout out to the front receptionist name Lucy, very friendly and helpful, also others hotel staff all very friendly 4) lovely interior 5) hot spring eventhou not many choices but still ok Cons 1) no restaurant available nearby, only got KFC 2) outside delivery need pick up ownself at the main gate eventhou drive by the hotel staff but still very troublesome for guests like me who have 3 kids 3) indoor Swimming pool is not enough heated, water temperature should be around 20+ degree which quite cold when outside temp is at 9~15 degree 4) room wise ac temperature is not working, lucky the weather still quite cold so I don't bother to contact the hotel to complain , just open the window overall for the Westin hotel brand, I'm quite disappointed on the facilities and rooms, but services not bad, and hotel staff are friendly

Hotel location not bed, however in evening , there is no any Restaurant nearby even KFC close at 6pm

I CAN'T get enough of this place! I highly recommend The Westin Nanjing Resort and Spa to everyone needing a short break from the hustle and bustle of life. Every time I come back I meet and make more wonderful friends, so if you haven't already PLEASE do yourself a favour and book a stay! Massage💯 Customer service💯 Friendly and helpful💯 Cleanliness💯 Ambiance💯 Environment💯 Restaurant (food and drink) 💯 Stay💯💯

Very good

It was wonderful experience to stay in the hotel. The service and the facility was very nice specially the manager Mr. Richard Jiang was very considerable for whole my family. I strongly recommend you to stay their.

With limited english skills, the front desk manager failed to provide useful informations while being disdainful to our questions. Food was good and so were the spa facilities.

Facilities: The guest rooms are well-equipped and suitable for family outings. Stay on the third floor. The fourth floor is the hotel lobby reception and buffet restaurant. The third floor is Yunting Restaurant, which is very convenient for ordering. It is recommended to equip the bathroom with a small stool for children to wash their hands. Hygiene: The guest rooms are well-hygienic and there is no dust in the dead corners. Environment: The hotel is very convenient in the Garden Expo Park. There is a shuttle bus for travel. Even if you walk to the Bobo Park and the small train station, it only takes more than ten minutes. Service: The waiter service is good and the room cleaning staff is polite.

The hotel environment is good, the whole is like a big garden, in spring and autumn, families can go out and walk around, and hot springs are OK. The hotel's Chinese restaurant has good food and good service

Environment: The environment is beautiful, the hotel has an independent beach, lying on the beach chair and watching the sea is super healing. The view of the sea view room is super beautiful~ Hygiene: The hygiene is very good in all aspects Facilities: The hotel facilities and equipment are also relatively complete. There are three restaurants in total, all of which are very good. Children have separate activities and are fully arranged every day Service: The staff service is very good, and the hotel is also equipped with a butler. The butler Xiao Wu is very considerate. During the stay, he responded to the information very promptly and helped solve any problems. The hotel is very large and I am very satisfied with all aspects👍🏿

To be honest, as a family hotel, it exceeded my expectations. The hotel facilities are very new, the service is in place, and the outdoor hot spring is very comfortable at 39 degrees. There are also deaf and mute employees in the restaurant, and the staff care is good, which naturally makes people feel that Marriott will also treat guests with care. The hotel also gave us travel photography. The photographer Zhou Yi warmly received us and was very good at guiding the baby to pose for photos. There are also many Hanfu costumes in the store that can be rented and styled~ The only drawback is that the shuttle bus is relatively rare, but this is a problem of the entire park. I hope it can be improved next time.