Guest User
August 20, 2023
Let’s talk about the advantages first: the environment in the public area outside the room is good, and the decoration is thoughtful.
Disadvantages: 1. The bedsheets in both rooms had several holes. This happened for three nights. I contacted the front desk and said that my aunt was off work and could not change it, so I gave a small gift in the end; 2. There were black spots on the bedsheets and quilts. 3. The other room was booked one night in advance. The price increased on the weekend and there was only one suite left, so I paid extra. The front desk also said it would be upgraded to a suite, but after entering, even if the windows were fully opened, the smell spread. One afternoon, there was still a strong musty and stinky smell. I asked the front desk and said that this room is not often occupied! In the end, I carried my big and small suitcases to another building in the middle of the night and changed to a standard room, which I dealt with all night. The key is, the next day I realized that there was a big difference between the official website prices of the two rooms, so I went to the front desk, and the front desk said The prices for different room types are similar, so refunds are not allowed! Because I was in a hurry, I had no choice but to give up. I hope the hotel headquarters will pay attention~
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