Novotel Sarajevo Bristol Reviews

Nice hotel and good option for business trip

This hotel is situated 30-40 minutes walking distance from the city centre. It definitely shows its age: things start to fall apart here and there. The biggest problem was that air conditioning was not working in my room. Just couldn't turn it on at all since the on/off button was broken. The bed was comfy, water pressure was great, wifi speed good enough. Breakfast was okay. Staff is very friendly and pretty effecient.

The room is extremely quiet and roomy. I like the down pillows and quilts. The front desk staff is very kind and professional. It is fully worthy of 4 stars.

Excellent hotel, with great breakfast and super helpful staff.

We enjoyed our stay at Novotel Sarajevo Bristol. The lobby and the rooms are spacious. They have an indoor pool to relax and unwind. Just outside the hotel there is a nice walkway by the river. The location of the hotel is 7-8 minutes away from the center (by car).

We stayed here for 4 nights at the end of march, the room was a very good size with views of the city and surrounding areas. A large bathroom with a shower and bath tub which was a nice touch. The breakfast provided was more than adequate with a selection of pastries, eggs and fruits. The only issues I had were that the pillows were too soft was almost like you was laying down on the mattress. The room was also very warm and the aircon didn’t work so had to open the window to try and cool the room down. The staff were excellent and more than helpful. The hotel is located 5 minutes from a Tram stop.

Hotel showing its age now. It's also a alcohol free in the hotel, so if you enjoy a beer or wine with your dinner find somewhere else to stay. Dinner menu is also very limited. I would not stay here again!

Stopped here for the pool. The hotel is large, clean, beautiful. The pool is clean, there are few people. Towels, bathrobes, sunbeds available. Excellent hammam and sauna. The water in the pool is at a comfortable temperature. Guests were offered large green apples. The downside is that the water in the cooler was only ice cold. Excellent breakfast, large selection of dishes.

Very nice hotel, all the staff was lovely, and especially the young girl in the spa in the evenings who was amazing and very helpful! The pool is nice and warm, breakfast had a lot of choice. Few cons: the carpet in the room was quite stained and there was also a massive spider hiding in the corner of the ceiling, and only one treadmill out of two working in the gym so we always had to wait to use it.

Great stay, excellent staff and facilities. Halal hotel close to public transport such as tram and bus stop and taxi service. Also offer airport transfer and sauna times for women only during the week. Would stay again. It is a bit far out- walking distance wise from train station, centre and old town. Included breakfast.

To be honest, the reason why I came back to this hotel is because I can accumulate Accor points. The bar serves no beer, no wine... I wonder why the hotel still has a bar, just to serve coffee, tea or juice. If you want to keep an European standard, this is unnaceptable! When I arrived, I asked for an iron to fix the shirts which were folded in my trolley, and it was denied. Business travellers often need this kind of service, therefore it is unaceptable to deny borrowing an iron to a business customer. Floor cleanliness in the room was bad, I wonder if it was vacuum cleaned at all.

We really enjoyed our stay here. Booked it as we didn’t want to be right in the city centre, but there is a very pleasant 20 minute walk into the city which we loved. Parking here is really easy, garage below the hotel for a good price. Only minor thing to note is the faint smell of smoke when walking through the corridor. Our room itself didn’t smell of smoke but parts of the hotel did. Something to be mindful of as a non-smoker! Enjoyed our stay though and would recommend staying here for Sarajevo

Lovely check in with friendly staff. Room was clean and comfortable with views over the river. Breakfast was good with eggs made to order but could be a bit busy with many people queuing for things and all going in different directions. A lovely but long riverside walk takes you into the city centre. It is convient for the train station. Good checkout with friendly staff who arranged taxi pick up.

A really enjoyed six night stay at the hotel. The room was comfortable and clean. Breakfast was good with varied choice to suit all tastes. The staff were friendly and accommodating. They were quick to adddress mistakes over an airport transfer that did not appear and the request for a non smoking room which had not been met initially. The hotel is in a pleasant spot away from the hustle and bustle of the city. It is a nice walk into town and taxis are readily available and cheap. However, I was very happy with my stay and would definitely return on future visits to Sarajevo. Many thanks for a lovely stay.