La Quinta Inn & Suites by Wyndham O'Fallon, IL - St. Louis Reviews

My husband and I only stayed one night. The check in process was quick and easy since we had prepaid through the app. They did need a credit card for a $100.00 deposit that we would get back after check out….. it’s still being held. Maybe tomorrow it will be back in my account. Our room was nice at first glance. Went to take a shower and there was an open bottle of curtesy shampoo in the tub and hair. Ugh. So much for that I just prayed my sheets were clean and we went to bed.

Requested to pay a $100 security deposit for a 1 night stay costing only $60. Ridiculous to ask for 140% deposit in my opinion, and still waiting for it to be returned. Remedied calling the hotel on numerous occasions with no success. Praying that they may read this review and get it sorted ASAP! Thanks

Not real clean or updated

Breakfast wasn’t ready and the shower had dog hair in it

There is no shower head in the shower, only a bathtub, which is amazing!

Booked two rooms. When the other party arrived they said they didnt have a reservation for her and i wasnt even there. She saw my van but just decided not to mess with it because i was asleep. I was still charged for two rooms. I think because she was late they gave away the room an just got paid twice for it. Car with slived tires in the back. Dirty pool. Breakfast was sorry af. Everything cooked in a microwave. It was the worst. I hope i get my money back for the other hotel room they said we didnt reserve.

Needs updating. Breakfast was very minimal. Eggs and sausage could have been warmer. Toaster didn’t work for bagels and toast. No jelly for toast or cream cheese for bagels. Was surprised by a required $100.00 security deposit for each of the five rooms we booked. Sure wish there would have been something in the booking about it. Towels and washcloths were very nice and soft.

The location is great, and the beds were softer than many places. The buildings side access doors did not work, and I think they do that to control access. Hard to imagine both doors being broken at the same time. The coffee pot in 206 did not work and you could not get a cup in the lobby until exactly 6am. We left without it.

Clean, quiet, with a convenient location to the interstate and restaurants. For the money it was perfect…no complaints, and the front desk person was friendly and efficient.

Very nice. Pet friendly, Clean ok brkfst. Eggs a bit over done dried out but, rest of brkfst choices fine. Some fresh fruit would've been a nice touch.

Check in was smooth and staff very nice but rooms were worn down. We only had 2 towels for a family of four in our room and breakfast was unappetizing and very limited. Luckily we only stayed overnight on our way across the country but even then I wouldn’t stay again.

Curtains were filthy. Television went from bright to dark after a period of watching. Bathroom wall had stains on walls and chip marks all over. Had to leave a $100 room deposit then upon checking out they inspected room before they returned the deposit and let me leave. Very unprofessional.

Are plans were stay for two nights but had some car troubles and I had no problem staying a couple more nights

When we to check in, staying for 2 nights. We were told not to 3pm. It was after 1pm Very strict about checking in, wouldt even precheck us in, so we wouldn't have to wait. Our room (216) was literally across the elevator. This room needs some repair work. Saturday morning was feeling nauseous, couldn't figure it out, there was an odor. When I opened the door, the hallway smelled of ****. Must of been, a lot of smoking. It was disgusting. There we're kids staying on this floor too. Came back to the room Saturday evening, room was not even touched We had zero towels, because the ones we were given were used. Went to front desk, were given 4 hand towels, 2 of them were thin. Garbage was overflowing. The toilet was so low, to put it, if your wiping yourself, your hand is in the toilet water. Breakfast was a joke. Guest were leaving the hotel to get what they called "real food". The eggs were fluffy but no taste. There was also sausage patties. There was bread for that and baked, which problem were frozen. They also had yogurt but was frozen. Beverage was orange juice, apple juice, and coffee. There was the waffle maker, ( where you make your own), no sugar free syrup. They also had a cereal dispenser with a gallon of milk in fridge. There was a hot water thermos, but no tea bags. Saturday morning got on the elevator and a guest told me don't bother with breakfast. They had McDonalds bags with them. Told them your McDonalds smell good, and I agree breakfast is not worth. The carp