WorldMark Oceanside

WorldMark Oceanside Reviews

WorldMark Oceanside

1301 Carmelo Dr, Oceanside, United StatesView Hotel Details
WorldMark Oceanside
WorldMark OceansideWorldMark OceansideWorldMark Oceanside
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WorldMark Oceanside Guest Reviews

3.8/5
15 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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Positive reviews(11)
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Negative reviews(4)
Donna T
Checked in พ.ค. 2024
Family
1.0/5
Posted on 29 พ.ค. 2024
Firstly we couldn’t find fault with this property and I did give very positive feedback from the email they sent me after we checked out. After staying here our family which consisted of 9 people moved on to Lego land which was 15 minutes away. Approximately 9:45pm the day we checked out I remembered I had left 5 presents which were wrapped in purple paper , 3 cards which had very personal messages in them and candles and a birthday badge. These gifts were for our 12 year old Grandaughters 12th birthday . I rang reception and explained I had left the gifts in the top drawer in the bedroom. I was told that nothing had been handed in but she will check in the morning and have someone ring me at 9am. I didn’t hear anything so I rang again at midday to be told some things had been handed in. I was so grateful and thank him. I went to reception at 5:30pm to pick up the gifts, as I walked back to the car I noticed in the plastic bag it felt very light so I had a look and there were only 2 items in the bag. I went back in and asked where were the rest of our items. I was told that was all that was handed in. I asked if anyone had checked into our room after us and I was told No. I said then where is everything else, Someone had opened all the gifts and left one gift in tact and a small box which had been sealed with some fidget rings in it. The lid was missing and so were some rings. I received no answers. I was told they would talk to head of house keeping. We still have heard nothing from this hotel and all I can say is you left us all heartbroken. Especially our 3 granddaughter who have been through hell and back. We have contacted the Australian Worldmark office who were absolutely devastated for us and they are still yet to hear from you . My husband and I have guardianship of our 3 Grandaughters as our daughter (their mum) was killed last year by their father by domestic violence. This holiday (we are from Australia) was to be a making memories holiday and to put some happiness into their lives. Once again the girls have lost trust in people.
Response from Property: We’re sorry to learn about your experience at our resort. While we strive to create the perfect vacation for all of our guests, unfortunately sometimes we do fall short. But when we do, we try to make it right. Can you please call our WorldMark by Wyndham Owner Care team at 1-800-457-0103 so we can learn more about your vacation?
DAVID
Checked in ม.ค. 2024
Couples
3.0/5
Posted on 16 ม.ค. 2024
This property is not a hotel. It's an old uninteresting time share with unsold or unused units which sells rooms by the day. Parts are under renovation. My room was recently painted and clean, but did not have an ounce of personality. The lobby was drab and the check in process includes pressure to hear a time share presentation. The location is near the fences of Camp Pendelten with shabby, temporary buildings and the day/night noisy I-5 is a stones throw distant. There's an extra charge if you want wifi, and no breakfast facilities on site. This is definitely not a 9.2 level hotel. I'd call it a mid-7 at the most.
Nick456gmail
Checked in ม.ค. 2024
Family
4.0/5
Very Good
Posted on 14 ม.ค. 2024
6 days ago on Google Resort is nice. Surroundings are not super classy. Staff are very very nice and helpful. That really stood out. Room was good had everything we needed. WIFI small fee but good service. We were charged $99 to change my name as person checking in to my wife's name checking in which was ridiculous. I informed GM 6 weeks in advance. And was told on phone from Wyndham representative (Rhaylene) that fee would be waived but they outright lied. That issue speaks to the nature of Wyndham. We did have a lovely vacation. The beach is walking distance but the beaches here are not nice like Carlsbad. They seem a little dirty. The harbor is fun and nice though. My wife was annoyed with the concierge staff she felt like they were facing the pool and it made her feel uneasy. Lots of good stuff a few things not so good.
Response from Property: Thank you for taking the time to review your 4-star stay with us. We're pleased to hear that you had an enjoyable overall experience and will share your feedback with our resort management team on areas we can improve. We're looking forward to welcoming you back for another great stay.
mikemT8078CS
Checked in ธ.ค. 2023
Couples
1.0/5
Posted on 21 ธ.ค. 2023
I had been to this location many times before and never had any issues before today. I checked in with my girlfriend and after a couple hours, went downstairs past lobby looking for my lost door dash driver. After walking around parking lot, I found my food left against some wrought iron gate. I came out of unit an hour later to get drinks when am employee comes up to me to ask me if the picture on his phone is of me......to my shock it was....apparently someone said I was looking inside windows as though I was trying to steal something. I am a platinum owner and there is nothing worse than a thief! However I am bald headed and Mexican so I guess it was ok for worldmark to assume I was a criminal. I showed this guy my card key and my wristband, he apologized. As I'm walking towards my unit I see a security guard side eying me so I stop him and ask if he has seen any pics of me with accusations...apparently he has...I show him that my key card works.......finally I was so upset and humiliated I go to lobby to speak to the manager and ask what is going on. I am told another owner complained that I was looking in cars and looked "suspicious " . I hate to play the ****** card because it's cheap but it applies. I told the manager earlier I was out there looking for door dash and she said nothing. I will never book another night her again and if you are a minority, I would think twice about it too. Would you want pictures of you circulated amongst the employees of you like you are some lowlife???
Guest User
Checked in มิ.ย. 2023
Couples
0 Reviews
3.0/5
Posted on 1 มิ.ย. 2023
Let’s start with the positives. We enjoyed our ocean view from the room, along with a pleasant pool view, added a touch of serenity to our stay. Being on a high floor allowed for a better vantage point to enjoy the surrounding beauty. The floor layout of the room was well-designed and contributed to a comfortable and enjoyable experience. Additionally, the staff at this location were outstanding—always welcoming guests with friendly smiles and greetings, which enhanced the overall hospitality. However, there were some aspects that needed improvement. Both the interior and exterior of the property appeared outdated and in need of refreshing. Upgrading the televisions, kitchen appliances, kitchen cabinets, and giving the bathrooms a complete makeover would greatly enhance the overall experience for guests. It’s worth noting that the staff did mention that a complete renovation is scheduled to begin within the next six months to a year, which is an encouraging sign of the management’s commitment to enhancing the property. I look forward to returning after the renovations to experience the property at its best.
Response from Property: Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
Guest User
Checked in ก.ค. 2023
Other
0 Reviews
3.0/5
Posted on 4 ก.ค. 2023
As Marriott owners, we are accustomed to their properties so the WorldMark was a bit of a departure for us. Here’s our take. The good: Staff is excellent, beds are very comfortable, decent shower pressure and the fireplace is nice. Views are good from the higher floors and each patio has a bbq. Kitchen is well equipped with appliances in good working order. Generally clean but could use some attention to detail. Top load/stacked washer/dryer whipped out clean/dry clothes in a flash. There also seems to be plenty of room at the pool (no chair hogging) even though it’s a holiday week. The playground/basketball/ tennis areas are well kept and suitable for very young kids to teens. The entire outdoor recreation area is fenced and felt very safe. Ample parking in the garage with spaces wide enough to actually get out of the car easily. The not so great: Location is debatable. Very close to the marina and a smaller beach but a bit of a haul to the pier. It’s also between a freeway and a railroad track, so there is some noise and the aesthetic is not great. It’s dated and the rooms are showing their age (but renovations are coming soon). Noise, again, is an issue with some units or groups at the pool blaring music (couldn’t always tell where it was coming from). Thankfully, that seemed to end by 9 or 10, presumably when the revelers ventured into town. Only one elevator was working, so could be a bit of a wait. Since it is small, there is nothing for older kids to explore without going off property (which I would not recommend they do alone since the crowd at the beaches can be a little on the rough side.) Overall, I could see this as a good value for those with younger kids who want to let them explore and keep them close at the same time (e.g. let your 9 year old play basketball while you hang out on the balcony kind of thing). It’s at a lower price point than other stays in the area which makes it more accessible, particularly for families who need more than one room and prefer to eat in. The rooms on the west side are likely quieter because the freeway noise is blocked by other hotels behind the complex. So would I stay again? Maybe. I wouldn’t “highly recommend” it but I wouldn’t tell someone not to stay here either. I would book again if it was the best option at the time but it wouldn’t be my first choice. After it’s renovated, it could be a gem for the right traveler. Just depends what your looking for!
Response from Property: Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
Guest User
Checked in มิ.ย. 2023
Other
0 Reviews
2.0/5
Posted on 30 มิ.ย. 2023
Felt like a cheap hotel. Stayed in a 1 bedroom suite. We are used to Hyatt, Marriott, Hilton, and Disney villas and this site isn’t on the same par in regards to quality. The staff, however, were very nice and the cool thing about our room was the bbq grill on the balcony.
Response from Property: Thank you for sharing your experience with us. We want all of our guests to feel comfortable during their stay, and we are disappointed to hear this was not the case. Can you please call our WorldMark by Wyndham Owner Care team at 1-800-457-0103, so we can learn more about your vacation?
Jared
Checked in มิ.ย. 2023
Family
5.0/5
Outstanding
Posted on 30 มิ.ย. 2023
Loved the space the rental provided. The grill was a huge hit as we got to save money from having to eat out as much.
Guest User
Checked in มิ.ย. 2023
Other
0 Reviews
1.0/5
Posted on 1 มิ.ย. 2023
Consider that it is a place that there is no housekeeping past 5 pm. I called to get blankets for my 80 year old with a bad back and the lady at front desk just says that I don't have blankets! We had to go back and forth till she magically found a blanket! We had to go and pick it up from her downstairs. I am a wyndham member who pays monthly maintenance fees and housekeeping and that is how I am treated. Also, the worst quality toilet paper is another thing you will experience. Hope this helps with your decision regarding stay and becoming a member of this system.
Response from Property: We’re sorry to learn about your experience at our resort. While we strive to create the perfect vacation for all of our guests, unfortunately sometimes we do fall short. But when we do, we try to make it right. Can you please call our WorldMark by Wyndham Owner Care team at 1-800-457-0103 so we can learn more about your vacation? Thank you.
Teri
Checked in พ.ค. 2023
Other
4.0/5
Very Good
Posted on 13 พ.ค. 2023
The girl that checked us in told us where to park, and which elevator to take ( not in a friendly way). We did as she said, and there was a sign on the elevator that it was broken. We had to carry all of stuff to the elevator in the front lobby, so my husband told her it was broken. When she thought we had left, she and another girl started laughing. My husband walked over, and said it’s not funny. She said I’ve been telling everyone to go to that elevator all day, still laughing. Just RUDE!
Rosalie
Checked in ธ.ค. 2023
Other
5.0/5
Outstanding
Posted on 29 ธ.ค. 2023
Newly renovated rooms so it’s clean
Guest User
Checked in ม.ค. 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on 31 ม.ค. 2023
We had a pleasant stay at WorldMark Oceanside Harbor. Our unit was well kept and we had excellent views of the pool area and ocean. The location was perfect for walks to the beach and access to several nice restaurants on the harbor.
Response from Property: Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
Guest User
Checked in ม.ค. 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on 31 ม.ค. 2023
We stayed last weekend for 3 great days at the beach. We arrived early as we allways do 10:30 am. Check out is 10am, we asked the young lady at the desk if they were full the previous night, she said yes! every room was used. As it was 10:30am most checking out that day, had done so. We requested she contact house keeping to clean our room next if no body was waiting. We went for a walk and returned about an hour later. On our return, we were informed our room was still not ready, but was bieing serviced. We said great, "so about a half hour" The reply was no 4pm. We last stayed here back in March and went through the same thing waiting over 3 and a half hours. As we waited the General Manager V ictor Castro came out of his office said hello, so we asked him about the situation. He took over the runing of the front desk himself sent the staff in his office for a quick meeting, and 10 mins later told us we were good to go! Thank you Victor. We could un pack fill the ice chest and hit the beach. We had a great 3 day stay, it seems that all the rooms have a fantastic ocean view. After a full day at the beach we could shower, open a bottle of wine, enjoy the ocean view, and put a couple of steaks on the BBQ!!!!! then watch a movie. CD/DVD player, plus 1 HBO chanel and 1 Showtime. Full kitchen everything you need. If you prefer to go out, lots of choices, we are there for the beach. The rooms are startng to show their age, however we were told a redo is in the works. The pool area/play area looked great but we didn't ues it. All in all a perfect 3 day beach getaway after the rocky start.
Response from Property: We're so happy to hear of your positive interaction with our team, and enjoyed your visit. We'll ensure they receive well-earned kudos! Thank you for your review and we hope to welcome you back again, soon.
Guest User
Checked in ม.ค. 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on 31 ม.ค. 2023
The staff is very friendly at this hotel! They are polite and helpful! The rooms are beautiful! So much space!!! Just a joyful trip! The pool is very nice also! Short walk to the pier. Many choices for dinner there!
Response from Property: Thank you for sharing your fantastic review! We are so happy to hear you had a great stay with us, and we hope to see you on the next one!
Jennifer La
Checked in เม.ย. 2022
Family
4.0/5
Very Good
Posted on 4 เม.ย. 2022
Very nice stay in Oceanside.