Ramada by Wyndham Oceanside

I requested a refund to Trip.com. It has not solved yet. I booked the room last minutes at 10pm because that was the closest hotel from my friend’s house where I attended a birthday gathering. Instead of driving back home in Los Angeles, I decided to stay in a hotel which I told the front desk personnel when I checked in. I chose Ramada assuming that it would be a decent accommodation. I entered the room, A/C was on, and the room smelled bad. I tried to ignore since it was so late, yet I could not sleep and called to the front desk. The personnel stated that they just deep cleaned that room, the carpet might’ve been still wet, that's why it smelled. I asked him a refund. He told me that he would check the another available room and if the room did not smell (he said that room was also deep clearned as well), he would call me. He did not. It was already midnight and I had no choice but stayed. He said he would leave a note for the morning shift personnel. In the morning, the front desk personnel apologized me and told me that the owner would contact me on Mobday. I left a note to the owner and obtained a photo copy of it. As a Ramada group hotel, they should not sell any room with that condition to anyone.

Stayed for 1 night and was excellent! Enjoyed our night , very clean bedding towels etc” definitely recommend and would come again!

The property owner requires a deposit of $200 per room. I travel regularly and expect a nominal deposit for incidentals, but the $200 deposit is obviously for potential room damage and not incidental charges. That's pretty cheesy. When I wanted to extend my stay, they wanted a second $200 deposit. That was ridiculous, but it got worse. I couldn't use the same credit card and they have a policy to only accept cash. After complaining, the desk clerk spoke with the owner to allow me to use a different credit card for the second deposit. I'm a paying guest and I don't like being treated like a thief or a vandal. I won't be staying there again even though I will regularly need to stay in Oceanside from time to time.

This hotel has no lobby. Just a tiny room with a counter surrounded by a glass panel. It looks like they are preventing robbery or something like that. If you check in after 10 pm, you have to put $200 cash deposit. It takes 3 to 5 business days to return your deposit if you use a credit card. However, the room was clean and the staff was courteous.

The noise through the a/c unit was pretty substantial. The staff was extremely friendly. The beds were very close together and one was against a wall. Very small room. The fan in the bathroom was extremely loud. Overall, because of the discount I had it was worth what I paid and they accept pets.

It’s a perfect place to stay. The front desk employee and housekeepers are very nice. All our needs are well attended. We’ll definitely stay here again on our next visit in Oceanside.