Epic Sana Algarve Hotel Reviews
Epic Sana Algarve Hotel
Pinhal do Concelho, Praia da Falésia, Olhos de Agua, PortugalView Hotel Details
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Epic Sana Algarve Hotel Guest Reviews
4.5/5
Great
70 Reviews
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(70)
Positive reviews(69)
Negative reviews(1)
Guest User
Deluxe Room Pool View
Checked in Jan 2022
Couples
1 Reviews
Outstanding
Posted on Jan 17, 2022
perfect service, valet parking for no extra charge, nice huge rooms, got an upgrade to ocean view room, the only negative part was the mattress (very firm), but we got a topper the next day and were fine anew, wonderful breakfast with egg menu, got a very relaxing massage in the spa, loved the indoor pool, outside pool was not heated in January (to few clients), that was our 3rd stay and we always loved the hotel
Yomi
Checked in Feb 2024
Family
Posted on Feb 17, 2024
My son & I had a nice stay at the property. I would say though, for a 5 star resort I wasn’t expecting so many things to be in need of repair. Our room had a few fixtures that needed replacing, also the balcony had areas that were heavily worn and coming apart. Finally, the quality of the evening buffet wasn’t great. There was a poor selection and flavour was non existent. This was really disappointing for the amount they charged me for this (€88 for myself and my 7 year old).
However, the staff were attentive, and the place was very clean. The cleaners do a fantastic job, they were also really nice.
mary
Checked in Nov 2023
Other
Outstanding
Posted on Nov 7, 2023
Great property. It would have been nice to have had some nightly entertainment. Fitness classes earlier in the day would be great too.
Linda
Checked in Nov 2023
Other
Outstanding
Posted on Nov 3, 2023
Very friendly staff, beautiful hotel. Staircase walk down to private beach was amazing. Hiked from hotel to Villamoura marina along the cliffs.
Chet
Checked in Oct 2023
Couples
Outstanding
Posted on Oct 27, 2023
A spectacular property steps away from the beach that should be on everyone’s shortlist. But I appreciate it most about this hotel is that it was quiet. No DJ with music blasting all day. This is a resort for mature folks who are looking for relaxation and tranquility. Combine with the incredible spa, fitness, and restaurants it is the ultimate wellness retreat.
Rebecca
Checked in Sep 2023
Family
Very Good
Posted on Sep 25, 2023
Front desk is friendly and approachable. Management is very good. Issues were dealt with quickly.
Spa concierge - not helpful at all. Massage totally not worth it.
Also, they will give you a complimentary welcome drink at their bar but it doesn’t gives you an amount nor do they tell you that certain drinks will not be covered. It’s a surprise at the end they you end up having to pay for it. It should tell you what is covered or the amount.
Olivia
Checked in Sep 2023
Couples
Outstanding
Posted on Sep 11, 2023
Brilliant hotel, fantastic service, great breakfast buffet. A little pricey but definitely worth the money.
Rong
Checked in Jan 2024
Family
Outstanding
Posted on Jan 1, 2024
Direct access to the beach. Friendly staff. Highly recommend
Kenneth
Checked in Jul 2023
Couples
Outstanding
Posted on Jul 25, 2023
The grounds are beautiful and the access to the beach was very convenient. The pool area was luxurious and the breakfast was perfect.
Caroline
Checked in Jul 2023
Couples
Outstanding
Posted on Jul 12, 2023
As returning guests we enjoyed another gorgeous stay at the Epic Sana Algarve. From the minute we arrive we relax. Don't have to think about anything other than which pool to swim in, where to sit in the gardens to read a book or snooze, what time to go to the beach and where to eat. Beautiful! Local amenities very close by. All staff are so friendly and helpful.
Adriana
Checked in Jun 2023
Couples
Very Good
Posted on Jun 14, 2023
We enjoyed a few days at this property. Its location is outstanding although it is in a remote area from other towns and cities. The hotel is accessed through a long, winding, and not in optimal conditions route.
Verified traveler
Checked in May 2023
Other
Posted on May 4, 2023
Poor service (eg when I called housekeeping no one answered, had to phone reception twice before someone answered). Towels in bathrooms are very worn out (pictures) and when I complained about this one morning there was no response for 11hours. Breakfast good but the same every day. Will try somewhere else next time I visit the Algarve.
Dania
Checked in May 2023
Other
Outstanding
Posted on May 4, 2023
Excellent in almost every way gorgeous hotel with friendly and willing staff, spa services were fabulous only excepts: the dining options were limited since one restaurant was closed, the Japanese one and one only had an expensive tasting menu no a la carte options
Also would have been nice to have the adult outdoor pool heated
Verified traveler
Checked in Apr 2023
Other
Outstanding
Posted on Apr 16, 2023
We love our stay at EPIC SANA. The staff was so helpful and caring. The breakfast and dinner was excellent. The room is very clean and comfortable. Parking was very convenient and easy. Highly recommended.
Alamelu
Checked in Apr 2023
Family
Outstanding
Posted on Apr 8, 2023
We stayed at Epic Sana for 5 nights with 2 children under the age of 5. The resort was very calm, clean and the rooms were generous. They have an indoor pool which came handy when the waves were large at the beach. The kids club was fantastic, well planned activities every day so we could relax a bit..on one day they had an external wildlife company brinf in reptiles for the kids to see which was the biggest highlight for my kids
The staff were super helpful and polite at all times and ensured we had the best stay. We've been to several resorts in Portugal and Spain with our children but this one is the only one we want to come back to. Thanks a lot for everything 🙏
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