Guest User
September 27, 2023
Fantastic location, lovely pool, these are the good points, we arrived at 11.45 at night to be showed to a room with no electricity, when we said we wanted another room we was told the hotel was full . We had travelled 12 hours and all we wanted was a shower unpack our cases and get on with our holiday, NO we couldn’t get anyone to understand English, 12 o’clock the next day still no electricity and still no other room offered, we got on to our love holiday rep and told him we either got electricity that day or another room or we wanted moving to a different hotel, the hotel is dirty electric bare wires everywhere dirty plates and cups in the hall and stairs ways for days ants everywhere, the hotel staff are rude and they run the hotel , no kind of management at all, blasting music round the pool day and night , no entertainment at all, , we did get our electricity that afternoon , so couldn’t wait for a shower, oh no cold water, and that’s the way it was all week, first day I asked for a second chair for balcony,never got it, someone had sandals missing from their room anther had money and my cousins medication went missing, everyone we spoke to had a complaint, could be a fantastic hotel with a good clean, bit of a refurb and good management