Hampton Inn Phoenix-Midtown (Downtown Area) Reviews

Good hotel in a quiet location-- hospital area. Parking is $10 a day, however there are some street parking spots on Catalina if you're looking to save the parking cost (just pay attention to no parking zones). Carpet was a bit dirty and hotel shows it's age in some aspects, but overall it was a solid place to stay. Area felt generally safe for being in the city core. All staff were pleasant to deal with. I stayed for an event downtown. Was planning to take light rail but the station was sort of marginal so ended up driving. Much better value than the downtown hotels, especially if you'll have a vehicle with you.

Decent stay. Comfortable bed. Very nice staff. Breakfast was disappointing but the coffee is good.

Great place to stay. A short walk to valley metro. Convenient to explore the city

We stay in Hampton Inns all over the country. Some are extraordinary, others not so much. Thai was very average. The room was quite tired and sparse. The breakfast area is tiny with fewer options than other Hampton Inns. It’s a decent location if you have a loved one in the hospital. The parking is paid separately from your stay, which is unnecessary and expensive.

Hampton Inn Midtown Phoenix is a nice property but limited dining options. The room was spacious, the bed extremely comfortable and the staff very pleasant. We chose the property because of its proximity to St. Joseph’s Hospital.

Not impressed. I stayed here for the proximity to medical centers/appointments. Positives: Quiet Clean Bed/pillows comfortable Proximity to medical centers. Negatives: Ice machine on 1st floor only. No food close by. We doordashed. Exorbitant prices for bottled water and snacks. Bring your own. Rooms are small. Bath is small. A few smiles would not kill the employees. I used rewards for my stay, otherwise I would have been annoyed at the negatives.

There was no hot water, outlets on only one side of the bed. No free parking, in fact you have to fill out a parking contract with an independent vendor to park. We left after all that and got refunded.

Hotel is falling apart. Wallpaper pealing off the wall, towell rack fell off the wall, soap bottles leaking everwhere, lights flicker like a horror movie, staff was rude, breakfast was exttemely limited.

The front desk person was very nice. Once we got into the room it was horrible. It was 80 and never cooled off the blind wouldn’t go all the way down (which would have been fine if you weren’t on the ground floor). The wall paper was falling off the wall the shower pipe was falling off the beds are so hard we could have just slept on the floor. But the worst thing was when I turned the light on at 3 in the morning I found old stains on the sheets. It looked to be old blood stains. It was horrible.

This was by far the worst quality Hampton Inn we have ever stayed at. The first room we checked into was filthy. There was chunks of random things on the capet, hair in the bathtub, a dirty wash cloth on the floor under the vanity(very visible), and stuff crusted on the night stand surfaces. We complained and they moved us to a second room, again it looked like the floors weren't swept or vacuumed, there was toothpaste or something splattered all over the bathroom mirror and the ironing board was so gross my husband wouldn't use it for his shirt. Both bathtubs had a steady stream of water running constantly because both were broken! And the second room's heater didn't work. Both rooms had a wierd musty smell that wasn't very pleasant. The hallway carpets on all of the floors are atrocious, they are lifted up and wrinkly, creating a tripping hazard, and beyond filthy. The 2 gals we spoke with at the front desk were very polite, but the issues aren't in their control. When we booked the hotel it also said parking included on this website, it has since changed to parking available and states in the fine print that its $10 per night. We were told it recently changed to fee parking and there was nothing they can do about a 3rd party booking. Only positive we can add is that my husband said the breakfast was pretty good.

Had a 6:30am appointment at St. Joseph's hospital and wanted something close. This was perfect. The staff was very friendly, our room was clean and although we didn't use a lot of the amenities, if we stay again, I'm sure we will. Check in was quick and easy. Just a very pleasant stay.

This particular building is older and it shows. It would be helpful to have the fitness facility open 24 hours for those whose travel doesn't allow for the leisure hours of a 6:00 am start to workout.

Soap, shampoo, etc. are in wall mounted dispensers, which are mounted so high that top of bottle is almost 5.5 feet high. Due to recent shoulder surgery, almost impossible to reach top of pump dispenser on bottle to get soap, lotion, etc. These should be mounted so product can be dispensed without reaching up. Carpeting in room badly frayed where it meets tile.

Place was cozy, but at the time of stay hot tub was not operational.