Hyatt Place Phoenix North Reviews

thanks to my buddy who made it all possible. Hyatt is the best. my friend got the room for me on short notice and I enjoyed it.

Great!

Our toilet had very little pressure, didnt flush properly. Our RR sink wasnt draining, could see alot of hair backed up. Interstate traffic very close, traffic noise. We contacted office for toilet & sunk issues....they said they would take care of it, they never came.

Overall appearance was dirty. Room 229 had mold in the bathroom and tons of stains on the floor as well as cigarette burns on the tub and back of toilet. Our room had old food still in the fridge and a dirty towel still hanging up in the bathroom. Honestly the most disgusting Hyatt I have ever stayed at was not worth the $689 I paid for 2 nights.

Wanted to like this hotel but unfortunately it was a bit rundown. The ventilation was horrible and my family and I woke up with horrible allergies not to mention the ac did not work properly. The rooms need to be updated or at least the stained carpet should be changed. The best thing was that we only had booked 1 night.

I asked for sheets and pillows for the sofa bed and the guy told me that hey didn't have any, he only.gave me a blanket that was dirty with some yellow stains. They didn't have any extra towels, there were only 3 towels in the room and we were 6 people.

The king bed was not comfortable. The carpet very dirty looking, burnt marks all over. The pillows were small in size for a king size bed. The bathroom exhaust not working. Air conditioning unit too loud. In all for the price charged is not worth it.

I have stayed at many Hyatt properties. Thus why when I needed a hotel last minute I chose this property. It was awful. Dirty rooms, no amenities available in the room. It was not a good experience at all.

The hotel rooms are in need of major refreshment. The Carpet and furniture were stained. The bed was worn out. Basically, I don't think the hotel has been updated since built. On the plus side, the bathroom was clean, no problem there. And the Breakfast was pretty good, the cut fruit being the best part. I felt the room price was way over valued, but that might have been because the WM Golf tournament was in town.

The light wouldn’t shut off. The room was dirty and excessive wear and tear on the couch and electrical outlets.

Great location for us. Hotel room rugs and couches are stained and appear dingy. Hotel service was missed so we asked specifically for room service for following day. They missed us again.

Do not waste your time or money at this hotel. We stayed 5 nights and did not get housekeeping to come even once despite continuing to ask and request the service. We had to ask the front desk for clean towels and linens several times. The carpets in the room were disgusting and stained all over and when I told them about it they said most of the rooms are like that and the hotel needs a remodel. We came back to the hotel one of the nights after being out all day to find no housekeeping was done and the front desk lady said she wasn't surprised housekeeping did not clean our room and it wasn't her problem. The service is by far the worst I have ever received at a hotel and the room and cleanliness was even worse. I have stayed at Hyatt Place hotels in many other places with no issues at all, not here! DO NOT book this hotel, you will be wasting your time and money!

The staff was kind and fantastic. Our room was filthy. Huge stains in the carpet and couch. Most of our outlets didn't work. It was noisy being right by the highway. Hyatt needs to put a little money into this hotel. When I stay at a Hyatt I have expectations, this did not meet those expectations. I would not recommend.

Another consistently enjoyable stay at this hotel. I'm a repeat customer and appreciate the friendly staff and comfortable rooms and the delicious hot breakfasts buffet style. The food was just as good as I remembered last year, although I did miss those fresh made biscuits and muffins- hopefully those can come back! I'm not bothered by the highway and I love the location of this hotel for that reason as it is so convenient, but if being near a major highway bothers you, then be aware you can hear traffic. After living in many cities, I find it restful and it's white noise to me but others may not find it the same. Overall, a great stay and I wish I could have enjoyed the area for longer.