Select your travel dates to check room availability
We Price Match
1 night
Terrace Phu Quoc Resort Guest Reviews
4.4/5
2 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All Reviews(2)
Positive reviews(1)
Reviews with photos/video(1)
Negative reviews(1)
Phương
Family Bungalow
Checked in Mai 2022
Family
1 Reviews
3.5/5
Posted on 30. Mai 2022
The cook needs to work a little harder. Ok service, hard-working and enthusiastic housekeeping
Original TextTranslated by Google
Guest User
Checked in Jan. 2022
Friends
0 Reviews
1.0/5
Posted on 1. Jan. 2022
I came here to spend my New Years and when I checked in on Dec 31st, I found the room to be really dark, dingy and smelly. There was a terrible smell from the bathroom, which felt like a prison. When I told reception and they cleaned up the area, I noticed they forgot to give me toilet paper. I went to get reception but no one was there. When I was getting ready there were loud noises in the attic, I wasn’t sure what it was but it did sound like a rat or a cat. When I told reception they told me that is was noises from nature and most likely came from outside animals that was out of their control. Overall I had a terrible experience. The worst part was the way reception and the owner handled it. We booked for a few nights but we couldn’t stay after the first night since we couldn’t sleep. They made us pay 50% of the remaining nights and took our deposit. They told us to empathise for them as a business but failed to take into our wasted time and money. My friends and I had a terrible experience. We will never come back. If you want a good time on your holiday, I DO NOT stay here. It’s a waste of time and money!