Andaman Embrace Patong

Andaman Embrace Patong Reviews

Andaman Embrace Patong

2 Hatpatong Rd, Pa Tong, Kathu District, ThailandView Hotel Details
Andaman Embrace Patong
Andaman Embrace PatongAndaman Embrace PatongAndaman Embrace Patong
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Andaman Embrace Patong Guest Reviews

4/5
Very Good
189 Reviews
Verified reviews
Location4.3
Amenities3.8
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All Reviews(189)
Positive reviews(158)
Reviews with photos/video(71)
Awesome stay(14)
Great location(12)
Great swimming pool(10)
Convenient location(10)
Great value for money(8)
Negative reviews(31)
Iuliia Paramaniuk
Andaman Deluxe Twin
Checked in Apr 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
I have a great impression about this hotel. It's a really nice hotel. Good service. The staff on reception is very friendly and helped very quickly 😊. I got a very nice room overlooking swiming pool. The restaurant for breakfast is amazing! 2 big swiming pools. Definitely recommend to visit this hotel for holidays. Everything is great ❤️
Response from Property: Thank you for taking the time to tell us about your experience at Andaman Embrace Patong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
JayD14
Pool Access
Checked in Feb 2024
Couples
11 Reviews
3.5/5
Posted on Feb 19, 2024
The service was great staff prepared a honeymoon suite for us. But unfortunately the hotel it self was not what i expected, it is so old there was rust on the shower and toilet floor. At breakfast i found hair in my food and the next day i saw a dead cockroach in the dinner area. The house keep never changed my sheets 4the whole 4night stay, only made the bed eachday.
Response from Property: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be investigated. We value your comments and welcome the opportunity to serve you again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
MJ .
Premier Balcony
Checked in Feb 2024
Couples
3 Reviews
3.5/5
Posted on Feb 8, 2024
Food normal, vibe so good, cleanliness little bit dirty, service so worse than last year. But premium room is so comfortable
Response from Property: Thank you for taking the time to tell us about your experience at Andaman Embrace Patong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Guest User
Andaman Deluxe Twin
Checked in Nov 2023
Friends
2 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2023
I come back to stay here again. Andaman Embrace Patong Hotel. I perceived a nice change. They keep the entire room fresh and clean and the scenery inside the hotel looks warmer #Let the pictures tell the story.
6/10
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Anonymous User
Andaman Deluxe Twin
Checked in Nov 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2023
Stayed at this hotel for the second time! I see a big improvement here! Loving their new breakfast setting, more variety and better quality. New pool and their bar is just lovely, my daughter had lots of fun swimming while I enjoyed the cocktails, Strawberry daiquiri is the best!!!!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Guest User
Andaman Deluxe Twin
Checked in Nov 2023
Couples
2 Reviews
5.0/5
Outstanding
Posted on Nov 30, 2023
Andaman Embrace Patong is the perfect resort for honeymoon. Our room was amazing with pool view. Everything is clean and everyone is friendly and kind. It was a really nice experience and I hope to visit again.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Wai Kong Soh
Andaman Deluxe Twin
Checked in Dec 2023
Family
1 Reviews
4.5/5
Great
Posted on Dec 24, 2023
Very near main activity area and beach. Friendly staff and nice facilities.
Response from Property: Thank you for taking the time to tell us about your experience at Andaman Embrace Patong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Nittaya Nunsri
Andaman Deluxe Twin
Checked in Nov 2023
Couples
10 Reviews
4.2/5
Very Good
Posted on Dec 10, 2023
It ‘s under construction and the lift is broken. Not very convenient. Hotel’s close to the beach.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Muse_Evil
Andaman Deluxe Double
Checked in Oct 2023
Solo travelers
12 Reviews
3.7/5
Posted on Oct 23, 2023
Location is good. The room is clean. The pool is spectacular. But they are doing renovation during my stayed, the lobby and corridors are dusty, the renovation sound is annoying.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Joda91
Premier Balcony
Checked in Oct 2023
Friends
1 Reviews
4.7/5
Amazing
Posted on Oct 12, 2023
Place was clean, but the down side was 1. Bathtub too high without steps or side handles ( not for a 1.5m height me) i need to climb up quite dangerous to get inside the bathtub to shower 2. Washing sink was also too high, i cant even brush my teeth 😂😅 even when i try tiptoe as the distance to the tap was far. Well, but if you are someone who can get use to brushing teeth with water in cup, its does fine. Pro. The staffs at the pool bar was friendly and nice, check in / out was a breeze Aircon in the room was cold and nice Do note the deposit have to be in CASH 3000Thb Overall the stay was pleasant
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Shakaliah
Elite Balcony
Checked in Feb 2024
Friends
5 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2024
Very accommodating and clean. Staff was extremely helpful. Breakfast was satisfactory. Amazing location, walking distance to the beach and about 15/20 minutes walk to Bangla Road. Would definitely return.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Palesa
Elite Balcony
Checked in Feb 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 10, 2024
It’s amazing. The staff is responsive to all qualms and concerns. The location is beautiful and convenient cause it’s close to Patong beach and bangla road which was great for me. It’s clean and a bit more spacious than I’d expected. The pool is great, there’s happy hour and all :). I enjoyed my stay there. Would definitely come back!
Response from Property: Thank you for taking the time to tell us about your experience at Andaman Embrace Patong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Farasm
Premier Balcony
Checked in Jan 2024
Solo travelers
7 Reviews
3.7/5
Posted on Jan 27, 2024
Very clean and nice facilities. But service sucks. Some unclear third-party regulations. Lowly supportive.
Response from Property: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager
Guest User
Pool Access
Checked in Jun 2023
Couples
20 Reviews
5.0/5
Outstanding
Posted on Jul 11, 2023
Great hotel! Pricey but worth it if you want a bit of luxury. The private pool room is nice but can get very noisy in the day time with other guests enjoying the pool. Breakfast was nice. The only thing is the hotel is quite big so walking from the entrance to our room felt a bit long. Also there’s no AC in the lobby so it’s hot when waiting to check in and out.
Joy_M
Premier Balcony
Checked in Jul 2023
Friends
10 Reviews
4.5/5
Great
Posted on Sep 19, 2023
Beautifully renovated rooms and near to beach. Have a lovely vacation. Good Breakfasts.
Response from Property: Thank you for taking the time to tell us about your experience at Andaman Embrace Patong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Phuthai Rattanabut (Thai) Mr.Assistant Front Office Manager