Barceló Maya Palace - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Barceló Maya Palace - All Inclusive
Carretera Tulum-Playa del Carmen Km. 266 Chetumal, Calle Margarita Maza 3, 77750 Riviera, Solidaridad, Quintana Roo, 77750, Mexico
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With a stay at Barceló Maya Palace - All Inclusive in Xpu-Ha, you'll be by the ocean, within a 15-minute drive of Akumal Beach and Puerto Aventuras Golf Club. This luxury property is 11.2 mi (18.1 km) from Xplor Theme Park and 11.5 mi (18.4 km) from Ferry to Cozumel.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 101 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cozumel International Airport
(42.1 km)
Landmarks: Palace Barcy Club-Kids
(250m)
Landmarks: Teatro Palenque
(280m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Junior Suite with Pool View Premium Level Non smoking
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Junior Room
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Electric Fan
Check Availability
8
Junior Suite with Ocean Front Premium Level
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air Conditioning
Private bathroom
Minibar
Electric Fan
Check Availability
Guest Reviews(101)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Julia Fernanda
April 3, 2023
Bathrooms **** water in all the bathrooms two hours of waiting for check in at check out they charged me for a child that was included in the reservation wet beds horrible food old facility the worst hotel not recommended to anyone
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Patrick
March 15, 2024
Great all inclusive! Safe, great staff, but clean pools and water parks for kids and great ocean views
Amy Jean
March 12, 2024
The Barcelo is an amazing complex. Perfect for families of all ages and couples. It holds capacity so well. You are never looking for the beach chair. The food is absolutely amazing! The staff are always smiling and so helpful . The grounds are absolutely gorgeous and the buildings are stunning. We have been 5 times and it’s great every time! We had 7 families join us on spring break and they all loved it and are going back next year!
Paula
March 6, 2024
We just returned from Barcelo Maya Palace. We took a 10 day trip to the Riviera Maya area and loved our trip so much. This property is gorgeous. Everything about screams, first class. This was our 3rd time staying here and plan to return again soon. The speciality restaurant are fabulous, so make sure to book your time at dinner at these first class facilities. I would give this place 5 out of 5.
mark
March 3, 2024
The shared amenities of the 6 hotels were really quite varied and encompassing. Excellent choices for families, think the Barcy club seems great. Their own dolphinarium is over the top. The beach is very good for that location, it is not pristine sand but does have long stretches of pristine, we preferred the area with a number of rocks and old reef that bring in a good variety of fish to make snorkelling interesting for beginners, but not Cozumel level of course. Close to Tulum, cenotes, akumal beach and other good snorkelling spots. The towel situation at the pool could be adressed, not sure if they leave them there overnight but lots of 'taken spots' never seemed actually taken. Think if you did away with cards and just cleaned up the pool chairs at night, might make finding a spot in the morning a bit easier to figure out.
Christopher
March 2, 2024
Clean facilities. Relatively modern. Very friendly staff. Anyone complaining about bad service is the problem themselves. No it’s not a high end luxury hotel but everything is as it should be. Beaches are quite nice, they maintain fairly well. Ofcourse a few rocky sections but plenty of clean soft white sand through the 5 resort chain. The food is acceptable, the nicer a-la-carte restaurants are better, the buffets are nothing to write home about but totally fine. Lots of selection. Facilities at the palace are nice, including covered, open air seating eating areas.
Some of the rooms can be a longer walk depending on how much you want to pay but lovely walks, lots of beautiful vegetation, flowers etc. the one thing I found a bit goofy was distance to bathrooms from the beach at the palace more specifically. But they are always very clean bathroom. Very impressed with facility cleanliness overall and staff friendliness.
There are activities offered from within the facility, some are paid, some aren’t. Anywhere you stay in Mexico is going to have paid services for any off-resort activities, but this all inclusive does a great job. If we didn’t go somewhere new every time we travel, I would absolutely go back.
Nancy
February 26, 2024
We were upgraded to AO, a great surprise however we did panic for a moment when they couldn't find our names on the Palace check in list. The resort is beautiful ❤️. Staff awesome ❤️ . Here's what needs improvement...check in needs to provide a welcome packet for newbies.....shows, restaurants, alacart, buffet areas, theme's, etc. they really miss the mark on this. Also while buffets are huge I don't think there's rules on keeping hot food hot. There's little organization to types of food put together. I also expected more Mexican food options. Even the liquid cheese was watered down. We found if we wanted a hot breakfast then order an omelette however even at 9:30 they were out of toppings. Always ran out of syrup for French toast. At lunch there was never anyone working the pasta bar. It seemed the smaller buffets had hotter food because of the # of people being served. Alacart restaurants were the best option for hot food, although our party of 8 couldn't reserve seating at the alacarts outside of AO. The ambiance was perfect, tropical as expected. We spent the entire week just enjoying the pool & drinks. We plan on a return trip to do some excursions
NICOLETA
February 25, 2024
We've been to Barcelo Maya Palace twice so far and always left with great memories.
The property is huge! Bring water shoes if you want to snorkel. I've seen a few people injured from the rocks.
The food is great, lots and lots of options for any taste. The service at buffet is great, tips is always apreciated. No matter if you tip or not you will be greated with a smile.
Overall is was an excellent vacation for our family of 4.
We will return!
Heidi Roechell
February 16, 2024
Always a wonderful time, We have been here 3 times. The staff has always been amazing, such a beautiful property ❤️
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 3604
With a stay at Barceló Maya Palace - All Inclusive in Xpu-Ha, you'll be by the ocean, within a 15-minute drive of Akumal Beach and Puerto Aventuras Golf Club. This luxury property is 11.2 mi (18.1 km) from Xplor Theme Park and 11.5 mi (18.4 km) from Ferry to Cozumel.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Mirador, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 2347 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Mirador, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Xpu-Ha? This property has 2347 square feet (218 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 756 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Services & Amenities
Most popular business facilities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Charging Facilities
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Water ParkAdditional charge
Water Slide
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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