Sunscape Puerto Plata All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Plata
Sunscape Puerto Plata All Inclusive
Health Protected
Playa Dorada, Carretera Luperon KM. 5, Puerto Plata 547, Puerto Plata, Dominican Republic
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When you stay at Sunscape Puerto Plata - All Inclusive in Puerto Plata, you'll be on the beach, a 3-minute drive from Playa Dorada and 5 minutes from Embassy of the United States Dominican Republic. This upscale hotel is 3.9 mi (6.2 km) from Malecón De Puerto Plata and 4.8 mi (7.6 km) from Puerto Plata Cable Car.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
Golf CourseOutdoor Swimming PoolBeach VolleyballDivingSnorkelingSaunaSpaMassage RoomFitness RoomPublic ParkingFree
All Amenities
Surroundings
Airport: Gregorio Luperon International Airport
(15.3 km)
Airport: Cibao International Airport
(68.5 km)
Landmarks: Golden Beach (Playa Dorada)
(300m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
4
Garden View Double Beds Room
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
4
Deluxe Room Pool View Double Bed
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
6
Sun Club One Bedroom Suite Double Beds
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
6
Deluxe King Room with Pool View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Deluxe King Room
1 King bed
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Sun Club Superior Adults-Only
2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
2
Run Of House
1 King bed and 2 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
TV
Private Toilet
Check Availability
5
King Room with Garden View
1 King bed
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
7
Sun Club Superior Garden View Room
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
6
Sun Club One Bedroom Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
6
Deluxe Double Bed Room
2 Double bed
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
9
Sun Club Junior Suite
Has window
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
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Guest Reviews(100)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
David
January 15, 2024
The hotel is getting old. It needs to be refurbished. The food was not good. I've stayed there before. It was nicer the first time.
Maria
January 14, 2024
Customer service and food are exceptional the only bad thing is the property needs a facelift. Pool and surrounding areas need update. The ambiance, personnel, food and foliage are the best.
Jacek Aleksander
December 11, 2023
The beach,water and weather were excellent. The facility need some improvement. They were long lines to the restaurants except the one manege by Francisco at that evening.. On his watch every thing was going nice and smooth. La Romana food could taste better.
Carlos
November 28, 2023
Front desk staff was very unwelcoming, they did not let my friend eat breakfast until I arrived and checked us in. She offered to pay and they still gave her a difficult time. Later I had a problem with my ac. Floor was very wet and slippery, almost fell. Staff wanted me to move out of my room right away in the middle of my daily activities. They did give me another room but then the key was locked and I had to go do rounds to solve the matter as I still had my belongings inside the room.
Yleana
November 16, 2023
Disappointed. Very limited food options. Buffet mising basic food, food not the best.
Bathrooms dirty, kids pool unavailable.
This place definitely needs improvement.
Ramon Antonio
October 24, 2023
We stayed at Sunscape for 5 days and it was the worst experience ever! The only good thing I could say is the staff. The staff for the most part were amazing, once you tipped them, they became even better. They are some of the most humble people you will ever meet.
As far as our room and the facilities, horrible. Where to begin. Both the beach and pool close at 6pm. Yes, 6pm and they kick you out. The alcohol is not named brand. They only serve Classico, and you’re lucky if you get Barcelo and Brugal. Our room was worse. The door, to start, had a huge gap at the top letting hot air in. The AC was horrible. We spent most nights sweating because of how bad it was. The bathroom was okay, but there was hair left behind that was not ours. The bed, was horrendous. It felt like you were sleeping on concrete and the pillows were harder than life. We asked for softer pillows and were told they didn’t have any. Our other room was supposed to be changed due to the lights, phone and AC not working but they never changed the room. At this point, we were so frustrated we didn’t even continue to complain. The food was OK. Some items were questionable. The late night restaurant and Italian restaurant were the best for us. We got locked out of our room and they came at 3:30am to charge us but later returned it. It took them forever to fix the door.
The spa, absolutely AMAZING! would definitely going especially after sleeping on rocks. I could write for days, but I got cut off at 1500 wrd
Miguel
October 19, 2023
One of the staff members of the check in at the sunclub side had an attitude and the food was bad everyday. Bur everything else excellent.
Mary Alice
November 3, 2023
Sunscape was excellent, everyone was so nice and helpful. Spa services were very professional
Richard
October 15, 2023
Sorry to say but i wont be coming back to this resort, my first disappointment is that their was no wifi in the Rooms, 2 the room was really dirty spider web on the lamps, super dusty under the beds. Even after the house Keeping went into my room she didn't bothered to look under the bed. Thanks god it was my day, most of the staff all they car is about tips. If only they understand that giving people good service is how you get tips But no they treat you based on how you wish is bad. The hotel has potential but they need to do better with the staff and invest a little money on the hotel .
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2016
- Renovated: 2016
- Number of Rooms: 831
When you stay at Sunscape Puerto Plata - All Inclusive in Puerto Plata, you'll be on the beach, a 3-minute drive from Playa Dorada and 5 minutes from Embassy of the United States Dominican Republic. This upscale hotel is 3.9 mi (6.2 km) from Malecón De Puerto Plata and 4.8 mi (7.6 km) from Puerto Plata Cable Car.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Windows, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Plata? This hotel has facilities measuring 1924 square feet (179 square meters), including a conference center. Free valet parking is available onsite.
Make yourself at home in one of the 585 individually furnished guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Windows, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Plata? This hotel has facilities measuring 1924 square feet (179 square meters), including a conference center. Free valet parking is available onsite.
Make yourself at home in one of the 585 individually furnished guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Public ParkingFree
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting RoomAdditional charge
Children's Playground
Kids' Club
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Outdoor Swimming Pool
Spa
Fitness Room
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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