Hampton Inn & Suites Tacoma/Puyallup Reviews

I like the option of parking in the Parking Garage, it made me feel better about staying there and my car would be safe.

I fell in the pool area. They need to put a different type of floor. The staff were terrible when I told them I fell. They didn’t even ask if I was ok or make a note of it

Great service and a nice place to stay. Clean and comfortable and great location

We were on the 2nd floor directly facing the pool room area. from 9 pm till 2am people were coming and going, making LOTS OF NOISE adults, teens and screaming children. we were exhausted at check in and the noise was unbearable. We used to think this was a good place to stay, now. . . not so sure.

The hotel is lovely and kept very clean. The breakfast is very good. Always hot water and coffee available Right now the parking is a mess because they are going to build more rooms. This year I found out there is underground parking but are truck is to tall for it and parking was very difficult.

I loved my room. It was modern, clean and comfortable. I liked the photography in the room. Someone took time and care with this. The bed was amazing. The welcome message in the screen was a nice touch.

Conveniently located. Near downtown Puyallup, as well as the South Hill Mall. There were some healthy breakfast choices which I appreciated, i.e. egg white frittata, whole wheat bread, fruit. Nice workout room, as opposed to just one treadmill or one bicycle like you see in some hotels. This one had two treadmills two bikes two stair masters and complete set of weights and workout ball. The pool was heated which was nice in the winter and the hot tub was very clean.

Easy access to freeway. Safe area. Beautiful hills and trees in the area. Convenient location.

The hotel was great but a little hard to get to with the construction in the back. But overall I would stay there again when I am in the area.

My husband and I absolutely love our stay at the Hampton Inn and Suites. This is our favorite spot to get away for the weekend. I must say this location has been upgraded quite a bit since we last stayed. The option for Netflix and the other entertainment is amazing and super convenient. We have always loved the continental breakfast and thoroughly enjoy the comfy atmosphere.

This was hands down the noisiest hotel I’ve ever stayed it. I could hear every footfall in the hallway and above me. There was zero sound proofing and I couldn’t sleep at all. The staff, on the other hand, was amazing!!

My wife has mobility issues so the handicap room we were in was great...handrail in tub; easy access to drawers. We both enjoyed the full breakfast and the dining area is spacious and clean. The breakfast staff were very attentive....keeping the tables and the serving area cleaned and replenishing the serving dishes as needed!

If you are accustomed to the comfy feel of a memory foam mattress, don't stay here. If you are elderly and have arthritis, don't stay here. If you are accustomed to sleeping with a full sized regular pillow, don't stay here. The bed felt like a 2inch pillowtop mattress on concrete. It was so hard it hurt every pressure point on me, and it'll take my neck a week to recover from the half-sized pillows filled with approx 20 feathers each. When I booked the room, I reserved the room with a roll in shower. There is NO way anything would have cleared that 6 in lip to roll in, so I could not get a shower. I really expected better from a hotel owned by Hilton! You can keep the free cookie, we are going back to BW. They have comfy beds with real pillows.

The hotel looked and smelt very clean. The water pressure was great and nearby shops and dining and the freeway.