Hotel Augustus

Stay of eight professionals for a training event of national importance. During the booking process, as well as during the stay, there were no problems. In fact the service was excellent. Unfortunately, during the payment phase, during check-out, we were the protagonists of an unpleasant episode. Due to an accounting error on the part of the structure, an undue payment was requested. The problem is not the error in itself, which is also marginal, which the structure then recognized when faced with the evidence. The problem is questioning the seriousness and honesty of a group of people, moreover guests from outside the region for professional reasons, ignoring the risk of causing much more significant damage than the marginal figure for which an error has certainly been incurred modest and solvable. This cannot be granted. In fact, while the receptionist, having represented the concrete risk of missing the train already booked for the return journey, nevertheless invited us to leave to resolve everything remotely, the same behavior was not observed by those who at that moment were dealing with the payments. The review does not want to be a sterile controversy for its own sake but a useful comparison so that we do not lose sight of the fact that in any relationship, even if of a commercial nature, one cannot doubt the professionalism and seriousness of others in the absence of reasons of a certain relevance and rigorously verified. Misunderstandings and mistakes can happen to anyone, so they can be easily understood. Some ways of doing things, however, are not. The dignity and professionalism of others is at stake. By thanking you, we are sure that we have clarified usefully.

We stayed for a week at the end of July as we have for several years now. The Brighi Giorgi family is always very hospitable. The completely renovated structure is functional and equipped with every comfort. The kitchen always offers a wide choice of dishes, all very good. We will definitely be back.

The Augustus hotel is located in via Alfieri in Rimini. Easy to reach from the station with the city bus (stop no. 15). Renovated a few years ago, the hotel has a beautiful entrance. The rooms are equipped with air conditioning, mini bar and hairdryer. Breakfast is taken on the first floor and is both continental and English breakfast. The dining room staff were up to par, as were the staff on the floors and at the reception. Owner almost always present in the office and ready to respond to all customer needs. My wife and I had a good time and recommend it.

What can I say, a splendid room! Top cleaning! Abundant breakfast with quality products and artisanal cakes! Professional and friendly staff! I thank Mr. Alberto for his excellent hospitality! It was the first time we went to Rimini. We will return and stay here!