Residence Inn Rochester Mayo Clinic Area

Without a doubt, one of my favorite hotel I stayed during my time in Rochester! Upon arrival, I was warmly welcomed by Ashley M. I would like to express my sincere appreciation for the quality of service that your hotel and all the staffs provides. Most importantly, I was delighted by the readiness and the responsiveness of your staff Ashley M. She’s always willing to accommodate whatever request I put forward. Ashley is a true example of an excellent hospitality! I was very pleased with my stay. I hope to be back for a longer visit in the future.

We have stayed at this Residence many times while going to Mayo Clinic. The staff is amazing, like Ashley at the front desk. We have our golden retriever Murphy with us and he enjoys it as much as we do. The breakfast is top notch as is the location.

I find myself going to the Mayo Clinic in Rochester on a fairly regular basis. To make these recurring visits more enjoyable I looked for a place that was both on the tunnel system to the Mayo Clinic and had a warm and welcoming staff. The Residence Inn Mayo Clinc by Marriott more than meets my selection criteria! The Inn is just 3-4 blocks away from the Gonda and Mayo Bldgs, and I can walk there comfortably in any weather in the underground tunnel system that connects the Residence Inn to the Mayo Campus. Also The Marriott Residence Inn offers a Medical Visit rate that is better than any Senior or AAA or AARP rate! But the main reason I keep returning to the Residence Inn Marriott Mayo Clinic is the Front Office Reception staff. They actually remember me! In my most recent visit May 1 and 2 of 2024, I was immediately warmly greeted by name by weekday daytime Manager Ashley M at Residence Inn Mayo. Ashley acknowledged me as soon as I walked in the front door although it had been two months since my last visit. I was quite pleasantly surprised by this as I am sure thousands of visitors have come to the hotel since my last stay and thousands were checked in by Ashley! This immediate recognition by Ashely is still something I remember since me departure. Yes, for me now going to The Residence Inn Mayo in Rochester is like visiting close family relatives! When I have to make my next visit to Mayo Clinic I already know where I will chose to stay- It will be at the Marriott Residence Inn Mayo Clinic which offers me a great location, a favorable medical booking rate, and a front officer manager, Ashely M, who recognizes and welcomes me as soon as I walk in the door!

We had a very enjoyable stay in our two room suite. The front desk staff was very accommodating, but have to give a special shout out to Ashley. She is perfect for the front desk and promotes everything about the hotel that just makes you smile. Lots of breakfast choices and we were very satisfied. We loved having the two bedrooms and two bathrooms and the kitchenette. We wouldn't hesitate to come again. Thank you.

Great staff all around at this hotel and the location is prime to walk around downtown and in Mayo Clinic surrounds. The breakfasts are outstanding and Cheryl, who manages and prepares the varied menus is a delightful host! Thank you Cheryl!

The location is great to get to Mayo. The rooms are old but are nice considering with everything you need. But the free breakfast was the best I’ve had at a hotel. Cheryl takes pride in what she does and it is evident in the quality and selection of breakfast foods.

We are here for an extended stay. To All the staff, you made our stay very easy and convenient. Anything we asked for they had! The convenience of having the subway to Mayo was very welcomed. Exceptional work to Aimaris and Adriana in housekeeping.

Ashley M., Front Office Manager, sets the gold standard for customer service. She made my family and me feel welcomed on each of our visits to the Med City. She was also accommodating of my family’s health care needs, which prompted me to write this review. Because of Ashley M’s customer service and the Residence Inn’s convenient location connected via subway to Mayo Clinic, we consistently return to this hotel and recommend it for others.