Radisson Hotel Niagara Falls Grand Island Reviews

Excellent room except the toilet was messed up. The phones were not working so i had to wak downstairs 2 times for services which was a hassle. Food at the restaurant was delicious!! Beds and pillows very comfy. The balcony river view was nice. Indoor pool looked very nice but I went to outdoor one. The outdoor pool was dirty and no filter running at all but overall not bad. Nice shower pressure and very hot water! No plug in tub but i stuffed a wash cloth in drain and it worked fine. Fridge was cold but freezer was frozen over ( rm 366) with ice and needs defrosted. Overall excellent stay and well worth twice what i paid! THANK YOU

It’s a nice place to stay, very convenient if you are planning to visit Niagara.

I think it would be a good idea if the property is used for affordable housing. Might be better equipped for single, small family apartments. I always had good memories from there. The location is beautiful. The Motel/Hotel might be fitting for rent that the locals can afford.

Everything went very good. Clean and comfortable. No issues. Breakfast buffet was a nice added bonus! Swimming pool and weight room are top notch. Wifi and cable was good. Awesome view of the river. Would definitely stat again

Room was fine, toilet is so low to the ground I had to use the sink basin to pull myself up. The only rooms that are accessible are kings rooms so I was stuck because I have more than 2 in my party. Only 3 spaces to the whole lot. No designated space for drop off or check in. Huge party in the ballroom which took up all the parking spaces for hotel guests. Drunk people in the hall, kids running up and down, tons of chaos. Hotel charged $50 for security deposit and it doesn't state in the site. I use a stand up walker and front desk gave me a room that was all the way down the hall, not near the elevator. Not handicap friendly. No bar, vending machines only took change, no restaurant. Event downstairs we could hear it on the 4th floors. Walls are paper thin, we could hear couples doing their thing, disturbing. No water pressure in the shower. One and done, never again.

For over 40 years this hotel has been my favorite on the island. It has aged and seen renovations as it changed hands and hotel brands. But renovations are looking pretty good, and the price is reasonable.

The staff was very friendly, but all restaurants, coffee shops and extras were closed. The outside grounds haven't seen a maintenance crew for at least a few years. No restaurants or food near the property, so the closure of all the restaurants on the property was inconvenient to say the least. The price charged for the mediocre room was much too high.

rude staff balcony seating needs attention on balcony coffee was not ready till 7:20 first morning and went down to lobby second morning at 8:05 and coffee was not ready desk clerk told me the kitchen was busy servng private group down stairs so we had to wait for them to bring up coffee she was rude and unapologetic for the delay

Horrible place to stay. Dirty and filthy. Room smelled nasty. Spider webs everywhere. Complained about room odor to front desk who did not do anything or take any action. Most places would offer to change your room but service here was horrible

Run down hotel. Not a Radisson experience it should have been. There was no restaurant. No lounge/bar to enjoy a cocktail. No internet, not working elevator. Interior doors sticky…..almost couldn’t make it out of the bathroom. Musty smell! Terrible.

Hotel was in a nice area and close to Niagara Falls and Buffalo zoo. Pool closed a little early. Hotel definitely needs an update. Rooms were a little outdated. Light in bathroom took 5 minutes to stop flickering. Staff was pleasant. For the price it was ok.

Not clean, no microwaves, no breakfasts, rooms not ready, keys didn’t work consistently, pool filthy, fire alarms that were “glitches”, lawns not mowed, we heard the place was sold to make condos. Good luck! Would not recommend.

I was quoted $203 plus 42.87 tax =295.87 for a Saturday night with AAA discount they also charged $50 room fee to get back...When got the credit card statement I had 2 charges $295.87 and $345.87 I called they took off the $345.87 said that the room rate was $295.87 PLUS $50 so they over charged me $50.00 I didnot get back the $50 WATCH YOUR BILLS

Do not believe the good reviews! They obviously paid someone. We paid about 175 a night for the worse hotel ever. We planned a family vacation and we all had some issue with our stay. First of all they need to update their website and say the outside pool is not working, and hasn’t been working for the padded 2yrs and most likely will never work! They just keep the water, so it looks pretty. The inside pool is fine but good luck getting a towel, and if you do it should be called a face towel! Amenities were terrible! Our key cards to get in the rooms constantly stopped working, so we had to get new ones. The keys will not open the side doors either. They use a blue tape to cover the area for the key. The restaurant was closed and only open for drinks and the smallest dinner menu that was extremely expensive! The breakfast buffet was worse than McDonalds! Our rooms were dirty when we checked in! Ugh. The hallway carpet was ripped and we tripped. The balconies have no chair, actually some room had some cheap plastic chairs but most didn’t. My husband was looking forward to fishing on the deck that he saw on the website and it was closed!!! One day we found a drunk guy on the downstairs chair! Terrible! We want our money back!