Palazzo Navona Hotel Rome

I cannot recommend this hotel enough! I visited with my 14-year old daughter last month, with 5 nights in Rome at the beginning and 2 nights at the end. Based on reviews, price, and location, I booked this hotel -- we could not have been happier. Our room was spotless during both of our stays, as were the common areas, restaurant, etc. The hotel is perfectly located -- right in the middle of the historic center and walkable to everything -- Trevi Fountain, Spanish Steps, Pantheon all a 5-10 minute walk. Whenever we needed a taxi (e.g. early morning tours that were a 25 min walk away), the front desk staff (Lyuba, Davide, Iustin) were helpful and the taxi was never more than a 4 minute wait (more about staff below). The hotel is on a road with restaurants, a few small supermarkets, a wonderful local pasticceria, and a 4-5 minute walk from Piazza Navona -- a beautiful, huge piazza with stunning fountains, surrounded by endless restaurants and bars. There's a pharmacy right off the piazza if you need anything -- I used it to get COVID tested to be able to fly home. It was fast, easy, and reliable. The hotel breakfasts were fantastic - typical European breakfast with meats + cheeses, yogurts / cereals / berries, all kinds of coffee drinks, breads / rolls / croissants, warm foods (e.g. quiche, sauteed spinach, eggs, etc.), and endless baked goods. The staff wore masks at all times, and most guests wore masks while up and about at the buffet, taking them off while seated. The tables were set beautifully and the entire area was spotless -- it was easy to see how hard the dining room staff worked. The rooms were great -- extremely comfortable beds, terrific linens, wonderful shower, all modern and new. Be aware, even with the window closed and on a higher floor, on the front side of the hotel the street below is busy and there's a restaurant / bar with outdoor seating in front of the hotel -- if you're a light sleeper, you'll hear sounds (people + traffic) late into the night. My daughter didn't notice at all -- I heard it all night. Our room during the beginning of our stay was on the rear of the buidling, opening into a small courtyard -- it was lovely, quiet, airy, and had a wonderful balcony (4th Floor). If you can get one of those rooms, I highly recommend it. The front desk staff: ABSOLUTELY PHENOMENAL. As a mom traveling alone with a young teenage daughter during COVID and the instability in eastern Europe, I had concerns before traveling. Lyuba, Davide, and Iustin were attentive, helpful, accommodating, and informative. Whether it was checking us in early when we first arrived from the airport, arranging taxis, storing our luggage while we traveled to Florence, or helping figure out COVID testing to return home, they were on point, efficient, and kind. The afternoon before our flight home, I realized that the Rome Marathon was scheduled for the following day. They helped me trouble shoot while I was out with my daughter, trying to be present with her while simultaneously communicating with them via WhatsApp to figure out how to get to the airport the next morning. Requesting a taxi 1/2 hour before heading to the airport would have been disasterous, as they were closing all the roads, and no taxis would have been available. The staff arranged a private driver (worth the cost) and were in close contact with him and his dispatcher to make sure we were all apprised of which roads were closed. My daughter and I did have to walk 10 minutes to the river with our suitcases and cross to the other side, as all local roads had been closed, but it was actually a piece of cake. Our driver was waiting for us exactly where the hotel staff said he would be, and from there it was easy getting to the airport. If the staff hadn't been responsive and seriously on top of it, we would not have made it to the airport that day. The highest recommendation for the best hotel experience!

Very clean hotel Very good breakfast Central location 5 min walk piazza Navona Just very small classic room for a couple

Continental breakfast is still not for travelers with children. It is suitable for sunbathing and afternoon tea on the rooftop.

The hotel is newly renovated, very clean, booked triple room, is a large bed, there is a sofa bed, the sofa bed is paved. Mini bar food and refrigerator drinks (Coke, Sprite, Orange Juice, Soda, 2 bottles of mineral water) are free, but they are no longer added after use. The breakfast was great and very rich. There is an open-air bar on the top floor, which is open at night. You can sit down and chat without a drink. The hotel is ideally located for all of Rome’s sights.

The breakfast was good, the other one in the same family added a bed, but the added money is basically a head, not the price of the domestic extra bed. The location is very good, you can walk anywhere you can. The parking lot didn't pay attention, we didn't drive