Best Spa Hotel in Rungis

The hotel was just fine for an overnight stay before an early morning flight. The best feature was room service until 11:00, which was great, since we arrived after the restaurant had closed. The room was clean and perfectly comfortable. HOWEVER, do not, under any circumstances use the free shuttle to Orly. The shuttle stops at many hotels between the Best Western and Orly. When we boarded the shuttle it was already quite full. At each stop, the driver allowed every passenger and their luggage aboard, well past when it was totally and dangerously beyond full until it was literally (this is not hyperbole) impossible to move. Even without covid and most passengers unmasked it was an accident waiting to happen. I would absolutely advise the hotel, actually all of the hotels on the shuttle route, to discontinue using the service for hotel guests. Do yourselves a huge favor and take a cab!!!

I stayed here recently with my family, as apart of our first holiday together to France. We had a beautiful stay, we loved how modern the hotel was and the overall level of customer service we experienced from whole team, was truly exceptional! Every member of staff that my family and I met at the hotel, were amazing and went out their way to make our stay a pleasant one. Aninetta who checked us in was really friendly, and upgraded my room which was really nice and much appreciated. Paul was very helpful, resolving my payment issues, and he has great personality which we loved. I must give mention to Adriane, as she was amazing with my little one and she works very hard by herself. Lastly, I would also like thank to Karen and Sheila, who were also very pleasant and helpful during our stay. The staff were all amazing. We truly loved staying at the hotel, and we will definitely come here when we next visit France. My family and I can’t recommend this hotel highly enough!

The reception guys are liars. we agreed to a reduced price to upgrade the rooms while checking in. Later our credit card was charged with a higher amount. On talking with the same guys who agreed to lower the price, they turned to white lies and completely refused to have any sort of discussion. We checked out asking if everything is clear on payment (we paid city taxes by cash and agreed reduced price for the upgrade), at that point, they were aligned about the price but later they charged an additional fee for the upgrade saying we never agreed for reduction. CHEATING AND FRAUDULENT BEHAVIOUR

Very close to the airport, the hotel has a good environment and convenient parking. The hotel staff is very welcoming and very friendly. In addition, there are a lot of buses going out, and it is very convenient to go to the big shopping malls nearby.

Foreign hotels are like this, the rooms are relatively small, so I'm used to it

We stayed here for 3 nights end of Dec, perfect location for exploring Bordeaux. Roman’s were very clean and spacious. We had two adjoining apartments which was perfect for us. Breakfast is brilliant and very good value for money and good quality. It caters for Europeans as well as Americans. There are hot and cold options and nice coffee. We had a minor issue which Julie at reception was very quick to deal with. She was very efficient and an asset to the hotel. We have already recommended this hotel to others and hopefully will come back again soon.

A fuir !!! Je suis tombé malade (bronchite et sinusite) à cause du système de ventilation. Je suis resté trois nuits dans cette hôtel en chambre 19. Le système de ventilation : il n’est pas possible de l’arrêter. Odeur de cigarettes pendant les trois nuits. A l’issue de la première très mauvaise nuit j’avais déjà mal à la tête et à la gorge. L’hôtel doit laisser des clients fumer dans leur chambre (les fenêtres s’ouvrent complètement ce qui ne doit pas déclencher l’alarme incendie). Selon la réception il y a bien une amende pour les fumeurs. Ce qui n’empêche visiblement pas ces derniers de fumer. Il est aussi fort possible que la direction de l’hôtel soit en retard dans le changement et entretien des filtres du système de ventilation. Lors de ma première et deuxième nuit, accueil passable par un monsieur qui ne prend pas en compte les demandes des clients. Ma demande était pourtant simple : ne pas faire ma chambre et ne pas y entrer pendant mon absence. Quand j’ai demandé au monsieur de la réception pourquoi ma demande n’avait pas été respectée, il m’a dit qu’il partait avant que la société de ménage n’arrive. Cette réponse est de mauvaise foi car le lendemain ma chambre n’a pas été faite. Il est donc possible d’être pris en considération, encore faut il se plaindre … Le petit déjeuner. Organisation passable le premier matin et ok les suivants. Le même monsieur de mauvaise foi était en charge du petit déjeuner : Tv éteinte et vaisselle + couverts en plastique. Les deux autres jours, un autre monsieur a assuré un service avec vaisselle en porcelaine, couverts en métal et TV allumée. Si vous souhaitez un sèche cheveux prévoyez de laisser en caution votre pièce d’identité. J’ai refusé de laisser ma pièce d’identité et je n’ai donc pas pu bénéficier de sèche cheveux. Le premier monsieur de mauvaise foi m’a répondu que cet hôtel n’était qu’un hôtel deux étoiles. Éclairage extérieur. Toute la nuit des spots lumineux de forte intensité éclairent le parking. Comme le rideaux de la chambre n’est pas complètement occultant, le niveau de lumière dans la chambre reste important ce qui est très désagréable pour dormir. Literie. Les draps sont trop petits. Dès que vous bougez dans le lit vous entrez en contact avec l’alaise en plastique. Les notes de cet hôtel sont très clairement sur-évaluées. Message pour la direction : même si votre seul intérêt est financier, n’oubliez pas vos clients !

Booked this hotel for practical reasons as it is close to Orly airport and offers shuttle service. The hotel had 3 stars and I cannot see how they could have obtained them... Hotel is worn, noisy and offers very little except parisian prices. The lack of elevator makes you carry your luggage up narrow, dirty and unlight external stairs. Would not recommend and will never return.

Nous sommes arrivés dans la nuit du 15/01 au 16/01 et avons était très bien accueillis par le réceptionniste que j ai trouvé agréable et très professionnel. La chambre était propre et le matelas confortable pour un hôtel pas cher, les oreillers pas terribles par contre. Le matin au moment du check out, la réceptionniste était très sympathique et souriante. Super équipe (femmes de chambre incluses). Très bon rapport qualité/prix. Je reviendrai si je dois séjourner sur Paris Sud!

It is a decent hotel located very near the Orly airport. The rooms are extremely small and there is a musty smell in the elevators. But the service is good (esp by French standards for hotels). Buffet breakfast is good with lots of choice (even by Asian hotel standards). Overall a good place to stay if you are looking for a budget hotel in orly