I left the not disturb sign at my door and my room was invaded anyway. Not only my documents and credit cards and wallet were on the desk but there was a lot of personal things around the room (I was late for a wedding and left in a rush in the morning)
The person that came changed the towels, touched my personal things, even touched my underwear and changed it of place and I think folded some. This person “tidied the bed) but did not even stretch or ventilated the sheets, nor changed or cleaned. Neither cleaned the room ( I know because there was dirt in the floor and a stain from the morning the same).
I do not know what is worse because when I went down to the reception to make the complain, the woman who received me completed disregarded what I was telling her, told me “ah ok” … I stood there and she asked for my room number (I guess because I was returning an iron too) I told her and she said “ok, thank you”