Reviews of Plaza Gallery Hotel Boutique

This boutique hotel is elegant, has friendly and dedicated staff working there. The room is perfectly decorated with high ceiling if you’re on the first floor. The towels are plush, the robes are quality made and even the slippers are worthy to take home one of a kind. The shower lacks pressured water flow, our only complaint but still doable. The hotel is conveniently located next to the center zocalo. We bought a bottle of wine and drank at the lounge next to the front desk and hung out for hours. It’s so worth it to stay here and we felt like two nights were not enough.

For a hotel that claims to be of good quality, it owes a lot to its guests, the beds squeak as soon as you sit down, the mattresses are sunken in the center and therefore do not provide you with a good rest, the bathroom filter is very weak, the Nespresso coffee machine did not serve well, did not jam the capsules, the cable service on the television constantly restarted while in use. Friendly cleaning staff. When checking out, the receptionist went up to check the room, upon returning tactlessly and in a rude manner he asked us how many robes there were in the room, suggesting as if we had taken some with us. This action was very annoying for us as guests. They are supposed to have control of what is in the rooms and ask their staff before disturbing the client.

Excellent hotel located in the historic center of San Cristóbal one block from the main square adapted super comfortable the restaurant is one block walking The hotel has works of art in the lobby that make the stay more enjoyable and also serves the staff Super friendly with good provision.

Excellent attention. The beds are quite uncomfortable. It is advisable to choose a room that is not adjacent to the street, since there is a lot of noise. We had the misfortune of someone parking next to the hotel with music blaring, this is unrelated to the hotel but it is the type of exposure that rooms next to the street have. The design of the room and the hotel in general, as well as the location, is very good. The temperature is very pleasant taking into account that it is a sometimes relevant factor in San Cristobal. Unlike other hotels in SC, it is a big plus that they have a Valet service and you don't have to go a few blocks for your vehicle.