SureStay Hotel by Best Western San Diego Pacific Beach

When staying in a hotel like this at this price in the United States, it can only be said that the room is clean and it is normal. If you have special requirements for breakfast, then stay in an expensive hotel. If you don't have high requirements for breakfast, just to fill your stomach. In fact, it is enough. I read other reviews saying that the breakfast in this hotel is simple. In fact, it is very simple. If you stay in an expensive hotel, the breakfast will naturally be richer. If this hotel is purely for family travel, it is quiet, fast and simple, and it is enough. 600 For one more night, there is a holiday inn across the street, but the price is a hundred or two hundred dollars more expensive. It depends on what you want. Personally, I feel that after staying in many hotels in the United States, this one is relatively cost-effective and the room is not big. , but very clean. The only thing lacking in beauty is that the breathability of the bathroom is relatively poor, so I usually open it after taking a shower. The door, ventilation, etc. are all fine.

I was very disappointed with my experience at the SureStay By Best Western San Diego Pacific Beach. First of all, the service attitude of the red-haired front desk person was very unfriendly and made people feel unwelcome. This left a very unpleasant first impression on me. After entering the room, I was even more disappointed. The smell in the room was unbearable. The smell made me very uncomfortable and made the entire stay a terrible experience. Due to this bad experience, I originally planned to check out early the next day, but the hotel did not allow early check-out. This left me very dissatisfied as the hotel clearly did not provide the service I expected. In the end, I had no choice but to negotiate with Ctrip and was able to successfully refund one night's room fee. This process is also relatively cumbersome, but fortunately Ctrip has not let me down. The only thing worth mentioning is the breakfast. Although the breakfast was very simple, I was pleased that the service staff was very friendly. All in all, the unfriendly front desk service, smelly room, and inflexible check-out policy at the SureStay By Best Western San Diego Pacific Beach made me very disappointed with my experience at this hotel. I would not choose to stay at this hotel again or recommend it to anyone else. Hope the hotel can improve their service quality to provide a better stay experience. I don’t understand how this hotel can get 4 stars on tripadvisor. I only saw 3.4 points on Google Maps. It seems the latter is more reliable.