NH Tenerife Reviews

Great location and comfortable beds, can't comment as we didn't use the breakfast or food available. There was a roof top party very late on Saturday night, super noisy until after 2am and could be heard in our room (on the top floor) sadly, otherwise this was a great hotel visit.

NH team provided us with an excellent service from the minute we walk through the door all the way till check out, particularly Diego. We also appreciate the green initiative of giving the guest the choice of not making up the room in order to reduce energy and water used for washing.

The hotel is in an excellent location and the reception staff are extremely helpful. We felt very comfortable from the beginning. Breakfast is somewhat limited, but everything is of very good quality. It was an incredible experience.

Our stay was just...PERFECT! The hotel was very comfortable and welcoming. The staff was super nice and caring, giving us the most relaxing experience and helping us with suggestions and tips. The first night we arrived very late due to flight issues and the receptionist was very kind and helpful - as was all the staff during all of our stay! All of our needs were met, the breakfast is vary and delicious, and the staff - even here - was wonderful. We suggest to spend a chill after dinner in the nice terrace. Thank you! Elisa and Alessandro

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The hotel is an average one. There was no tea or coffee maker in the room. The room was small without a balcony. We asked for toothbrush on the phone and the person in reception told us to come down to pick it up because he was alone ! We didn’t try the breakfast or dining facilities of the hotel, so no comment on them. I give 3 stars to this hotel because of its nice location and overall cleanliness.

Went to experience the carnival and this hotel was exactly what we were looking for: superb location close to amenities, lovely, spacious and clean rooms, friendly staff and very comfortable queen beds.Highly recommended! I will definitely come back.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.

I recently had the pleasure of staying at NH Tenerife, and I must express my sincere appreciation for the outstanding service and warm hospitality provided by Elliot. From the moment we arrived, his welcoming demeanor made us feel right at home. His dedication to customer service is commendable, and it significantly enhanced our overall experience. Highly recommended!

Very comfortable city hotel before boarding our cruise ship. Staff very friendly and spoke perfect English. Right in the centre of the old town near the plaza de espana perfect. Very christmassy here.

The hotel was very clean and staff were very friendly. Just starting to get a bit tired.

Perfect central location, could not find the car park on first arrival so parked in a multi park 5 mins away at €10 for 24hrs. Nice room and no issues apart from the bathroom wall and bedroom wall was a frosted window, if any of us went to the bathroom at night and turned the toilet light on it lit up the whole bedroom which was not convient for those asleep in bed.

Nice bed, friendly and helpful staff. Nice size room. The only downside was the air conditioning shut down after half an hour and you had to restart it. Room got hot while sleeping. Great location.

Great central location for this part of Tenerife