Hanting Hotel (Shanghai Hongqiao Tianshan Road)

Hanting Hotel (Shanghai Hongqiao Tianshan Road) Reviews

Hanting Hotel (Shanghai Hongqiao Tianshan Road)

743 West Zhongshan Road (Zhngshan Xi Lu), Shanghai, ChinaView Hotel Details
Hanting Hotel (Shanghai Hongqiao Tianshan Road)
Hanting Hotel (Shanghai Hongqiao Tianshan Road)Hanting Hotel (Shanghai Hongqiao Tianshan Road)Hanting Hotel (Shanghai Hongqiao Tianshan Road)
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Hanting Hotel (Shanghai Hongqiao Tianshan Road) Guest Reviews

4.8/5
Amazing
956 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(956)
Positive reviews(944)
Reviews with photos/video(152)
Delicious breakfast(113)
Friendly front desk staff(81)
Close to metro(36)
Would stay again(33)
Convenient public transportation(20)
Perfect for business trips(17)
Excellent TV(5)
Negative reviews(11)
Guest User
Superior Double Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2024
haohenhao
Guest User
Double Room
Checked in Dec 2021
Business travelers
1 Reviews
1.7/5
Posted on Dec 27, 2021
Th worst accommodation I have ever had. They charged me.Extra 40 rmb for the room but it is smelly and the toilet is clogged. no one seemed to care and apologises to me. Absolutely a horrible experience
Guest User
Superior Double Room
Checked in Apr 2024
Couples
2 Reviews
4.8/5
Amazing
Posted on Apr 28, 2024
1. As soon as I entered the room, I saw a load-bearing column and immediately went down to change rooms. The front desk guy was very efficient and provided several rooms for selection. The new room was changed in less than two minutes. 2. Although it is next to the elevated road, the sound insulation is very good and will not disturb my sleep. 3. I forgot to prepare slippers in the room. I made a phone call and the robot quickly delivered them. 4. There were stubborn stains on the curtains in the room, but the rest was quite clean. 5. The breakfast was delicious and there were many varieties. The only thing was that the cantaloupe smelled of garlic. The sister used a knife that had been used to cut garlic to cut the cantaloupe. Is there no special fruit knife? 6. The front desk lady was very gentle for late check-out.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if you have any questions about the room, you can contact the front desk at any time. We will be on call 24 hours a day to serve you.
Anonymous User
Superior Double Room
Checked in Apr 2024
Business travelers
12 Reviews
4.2/5
Very Good
Posted on Apr 22, 2024
Because it is close to the elevated road, it is very noisy. If you mind this, please consider this hotel carefully. But apart from this, the room service and so on are very good. I stayed here for three nights and it was OK. The breakfast was also very good. What was a bit unpleasant was that it was clearly written that the check-out was at 12 o'clock, but I checked in at 2 o'clock and said that many rooms had not been checked out and cleaned. I waited at the front desk for more than 2 hours. In the end, their manager may have thought that I was really waiting too hard and arranged a small room for me to rest first.
Original TextTranslated by Google
Response from Property: Thank you for your stay and comments. We are sorry for the inconvenience. The hotel will try its best to solve the problem you mentioned. We look forward to providing you with better service next time! I wish you a happy life!
Guest User
Superior 2-bed Room
Checked in Apr 2024
Couples
21 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
The location is convenient. Metro Line 2 Loushanguan Station and Line 4 Yan'an West Road Station are both 600 to 700 meters away. The hotel is clean and tidy. The breakfast is also good, especially the free nutritious porridge in the evening. The manager is capable.
Original TextTranslated by Google
Response from Property: With the service concept of attentiveness, we treat every guest who comes to the hotel. It is a pleasure to have friends coming from afar. It is also our responsibility to ensure that every guest who comes to the hotel can stay in a clean, tidy and warm room. We will work harder to bring you intimacy and warmth. I hope you have a wonderful and unforgettable journey~
Guest User
Superior Double Room
Checked in Mar 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
Choose a chain hotel that is closer to the customer site, which is more secure, the room is very clean, the cleaning lady is nice, the housekeeping is very clean, there are many places to eat and drink nearby, and the bus stop is right at the door. However, there are pros and cons. The hotel is too close to the elevated road. If you want a quiet room, it is recommended to communicate with the front desk in advance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Looking forward to your next visit, I wish you a happy life!
Guest User
Superior Double Room
Checked in Mar 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 19, 2024
This time, the experience of staying at Hanting Hotel is very good. The room facilities are complete and smart. The front desk staff is also very enthusiastic and patient! Can recommend
Original TextTranslated by Google
Response from Property: Only by not forgetting the original intention can we achieve the goal. Xiaohanma will go more steadily and further on this road. Thank you for your support on the road of Xiaohanma's growth! I am very happy to bring you a pleasant stay experience. Wake up with a smile and fall asleep sweetly~~Here, every time you sleep well, you will be accompanied by a good dream! Xiaohanma will continue to work hard and look forward to seeing you again~~~
Aixiaodecuiaixiao
Superior 2-bed Room
Checked in Mar 2024
Friends
8 Reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
Taxi fare from West Yan'an Road Subway Station/Loushanguan Road Subway Station: It's only over 20 yuan to take a taxi to Yu Garden. It was a very good experience. The twin room we stayed in was very clean and the service was very good. The room was cleaned and we were allowed to check in. We could also store our luggage for free. Check-out was at 2:00. We were also given two bottles of mineral water while waiting for the ride. It was a great experience. Thank you~
Original TextTranslated by Google
Response from Property: Thank you for your detailed review. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every customer feel at home is the ultimate goal of our service. The hotel rooms are also equipped with a voice intelligent system. Just call "hello Hanting" and it will immediately turn on the TV, air conditioning and lights for you. Do you like Xiao Hanma more? Xiao Hanma looks forward to your visit again with your family and friends.
Guest User
Superior 2-bed Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is very clean and tidy, the hotel service is also in place, it is very convenient to the subway, overall it is very good
Original TextTranslated by Google
Response from Property: Thank you for your detailed review. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every customer feel at home is the ultimate goal of our service. The hotel rooms are also equipped with a voice intelligent system. Just call "hello Hanting" and it will immediately turn on the TV, air conditioning and lights for you. Do you like Xiao Hanma more? Xiao Hanma looks forward to your visit again with your family and friends.
Guest User
Double Room
Checked in May 2024
Friends
2 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
The room was clean and the front desk service was great
Original TextTranslated by Google
Response from Property: We are ready to provide you with quality service at any time! Xiaohanma has always adhered to the principle of cleanliness and provided customers with a comfortable and clean environment. The surrounding leisure and entertainment are all available, and the transportation is also very convenient! Metro Line 234 only takes a few minutes to reach the hotel. Welcome to visit again!
hgseyyy
Double Room
Checked in Feb 2024
Solo travelers
16 Reviews
3.5/5
Posted on Feb 20, 2024
There is an elevated road in front of the hotel. Maybe it's because I have a windowless room, so it's very quiet and not noisy at all. The king-size bed room is small, but it has everything. The breakfast is also good. It's about a 7-minute walk from the Yan'an West Road subway station. The overall low ceiling will make you feel a little depressed. The cost-effectiveness is relatively high. Talk about the disadvantages: I didn't try to use points to check in early when booking a room on Ctrip, so I don't know if it works; but the fruit plate was not delivered when I checked in; when checking in, I met another staff member looking for a courier order, which caused a slight delay in checking in. The privilege of reimbursing subway station taxis also requires guests to take the initiative to consult and take the invoice to the other party. They were told to add the store's corporate WeChat. After leaving the store, there was no reimbursement. I don't know how long it will take, but the check-out was relatively fast. The girl at the front desk was very enthusiastic. I caught a cold and she asked if I wanted to bring hot water. Overall, this is a hotel with a relatively high cost-effectiveness
Original TextTranslated by Google
6/10
Response from Property: Thank you for pointing out the deficiencies. We are deeply sorry for the bad experience you had during your stay. If you have any questions during your next stay, you can call the front desk at any time and we will solve the problem for you in a better and more timely manner. The store has recorded the problem you pointed out and will improve it as soon as possible. Thank you for your timely feedback and guidance, which will give us better progress.
Guest User
Double Room
Checked in Feb 2024
Friends
8 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
Taxi fare at Yan'an West Road Subway Station/Loushanguan Road Subway Station: Taxi fare was reimbursed, very comfortable Hygiene: The hygiene of Hanting is very satisfactory. I didn't like the room at first, so they changed us to a bigger one, but we had to wait for a long time Environment: No noise, very comfortable sleep Facilities: There is a problem with the TV, I can't watch it, which is a bit unhappy
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you! Looking forward to your next visit, I wish you a happy life!
Guest User
Double Room
Checked in Feb 2024
Friends
3 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
The room is very nice, neat and clean. The waitress is very friendly, polite and considerate! The front desk staff is also very good, patient and considerate. There is also a microwave to heat food, and the takeaway robot is also very cute! The experience is good ~ very comfortable ~ I will stay here next time ~
Original TextTranslated by Google
Response from Property: Thank you for your detailed review. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every customer feel at home is the ultimate goal of our service. The hotel rooms are also equipped with a voice intelligent system. Just call "hello Hanting" and it will immediately turn on the TV, air conditioning and lights for you. Do you like Xiao Hanma more? Xiao Hanma looks forward to your visit again with your family and friends.
Sifangxiaoqian
Superior 2-bed Room
Checked in Feb 2024
Family
46 Reviews
4.7/5
Amazing
Posted on Feb 22, 2024
The hotel is conveniently located, with a bus stop in front of it. The rooms are clean, the bedding is quite new, the front desk and restaurant staff are very friendly, and it feels warm. However, the hotel is next to the road, so it is still a bit noisy.
Original TextTranslated by Google
Response from Property: Thank you for pointing out the shortcomings. We are deeply sorry for the bad experience you had during your stay. You can call the front desk at any time if you have any questions during your next stay. We will solve the problem for you in a better and more timely manner. The store has recorded the problem you pointed out and will improve it as soon as possible. Thank you for your timely feedback and guidance, which will give us better progress.
Anonymous User
Superior 2-bed Room
Checked in Feb 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
The environment is very good and the surrounding facilities are complete. The room is clean and various electrical appliances can be adjusted by voice control. The little robot delivering things is very creative, but it's a pity that I forgot to take pictures. The breakfast is rich in variety, which is really good for a budget hotel👍
Original TextTranslated by Google
Response from Property: Thank you for your trust in us! Thank you for your praise and recommendation. Your satisfaction is the source of our work motivation. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warm and clean, and equipped with an intelligent voice system. It is the best choice for you to go out for work and travel. Welcome to visit us again.