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Sheraton Shanghai Fengxian Guest Reviews
4.7/5
Amazing
1041 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
The worst Sheraton I've ever stayed in. Let's talk about hygiene first: the executive lounge on the 17th floor was not open. They said it was moved to the first floor. I went there to sit for a while. The snacks were better than nothing. It was shabby! I sat down on the big sofa by the window on the south side and picked up a pillow to lean on it. I found a pool of mucus similar to snot, which was extremely disgusting. The toilet lid in the lobby was lifted up and it was... unbearable to look at! Let's talk about food and beverage: I didn't go to the restaurant, but I saw a Wagyu hot pot set meal being promoted. Let's just talk about breakfast. It ends at 10:30 on weekends. I went there at 9:30, but it was not cleaned up and no one showed me the table. A lot of food was gone and it was not replenished in time... Facilities: The air conditioner can never be adjusted. It's so noisy when the air volume is turned up. The display is also inaccurate. Fortunately, it's not hot, so I can only open the window for ventilation. And service: I waited for a while when checking in. There were at least two people at the four counters. There were three guests in front of me, but I had to wait in line at one counter... I don't want to say more. I rarely write reviews for restaurants, but I can't help but complain
A hotel with great food, accommodation, travel and sightseeing. The two beautiful girls at the front desk, Xiao Hu and Xiao Tang, are very friendly. My daughter came back for another three days during the Dragon Boat Festival. This time I went to the ancient town twice during the day and at night and still felt unsatisfied.
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Guest User
DeluxeTwin room
Checked in Apr 2024
Family
7 Reviews
5.0
/5
Outstanding
Posted on Apr 5, 2024
I was quite satisfied with the hotel. Thank you Deepe for helping us upgrade the room at a preferential price. The swimming pool was clean and not crowded. The breakfast was rich in Chinese style. The executive lounge was relatively simple, but it saved time. There was basically no traffic jam when coming from the city during holidays. There were many activities nearby to choose from, such as the ancient town cruise, the LUMINA glowing forest, and jumping between the trees. I didn't have time to go to the academy and the museum. The children said they were very happy.
Original TextTranslated by Google
6/9
Guest User
DeluxeDouble room
Checked in Apr 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Apr 5, 2024
The hotel is very good. The location is great. It is close to Qingxi Ancient Town and the shopping mall. It is not far from the Forest Park. The hotel service and breakfast are very good. The front desk service is also very good.