No.130 Dalalang, Dukezong Ancient City, Shangri-La, Yunnan, ChinaView Hotel Details
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Zunshang Zangyun Manor Boutique Hotel Guest Reviews
4.8/5
Excellent
1071 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1071)
Positive reviews(1059)
Reviews with photos/video(443)
Convenient parking(100)
Well decorated(85)
Delicious breakfast(81)
Offers pick-up/drop-offs(77)
Well designed(72)
Has rooms for families(11)
Nice bathtub(9)
Negative reviews(11)
T-D
Suolang Double Bed Room With Heated Floor
Checked in Jun 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jun 8, 2024
Beautiful hotel and lovely people.
The room was stunning and comfortable and everyone who worked there where was extremely helpful.
They offer advice on where to go and how to get there making my time there easy and fun.
I really enjoyed my stay and I hope to return in the future .
PYN22
Noble Twin Room With Heated Floor
Checked in Apr 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Attentive and friendly staff.
Excellent location! walking distance to ancient town and attraction
Many Many food options
The room is beautiful!
The room and bathroom is so toasty and comfortable. Kept us warm from the cold weather!!
Danny Chekee Choi
Zangyun Triple Room With Heated Floor
Checked in Mar 2024
Travel with friends
6 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
Service and location is very good. The people are very attentive and available to help you with every need.
They helped us with our luggage and made sure our room was okay at checkin
We dislikes the one-use towel and after consultation they changed to normal towels and gave us a room upgrade.
They also had English speaking employees although miscommunication will still happen!
Goh
Noble Honeymoon Surf Room With Heated Floor
Checked in May 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on May 26, 2024
Very close to Guishan park and in the ancient town
Hhzingo
Starry Sky Tatami Double Bed Room With Heated Floor
Checked in Sep 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
The room is quite large and has everything we need. Owner offer free pick up and drop off at station or airport, which is a bonus.
Andy 888
Starry Sky Tatami Double Bed Room With Heated Floor
Checked in Jun 2024
Family
19 Reviews
3.2/5
Posted on Jun 14, 2024
Should improve the room air circulation so that customers find it hard to breathe in the room. For breakfast should provide more choice and quality foods. Overall staying experienced is average but truly disappointing with their low quality breakfasts.
lwywyl
Suolang Double Bed Room With Heated Floor
Checked in Apr 2024
Couples
4 Reviews
4.5/5
Great
Posted on May 17, 2024
Clean rooms in a boutique hotel that is run by a family who were very helpful and friendly. Breakfast was decent and tasty. I appreciated the little touches such as a humidifier and heating above the shower as the air in Shangri-La can get quite cold and dry. The room had a tea brewing setup with automated water dispenser, which would be handy for those who like their chinese tea.
Marie
Suolang Surf Double Bed Room With Heated Floor
Checked in Mar 2024
Couples
7 Reviews
2.7/5
Posted on Mar 9, 2024
Very regretted to pick this hotel and regretted I did NOT listen to the user review. The FREE pick up service and drop off is a false advertising at trip.com. I send them my arrival information a day ahead, by the time I text them that I have arrived, they said they are short of staff, ask me to take taxi myself:( and they will pay me back. it’s not about the money, it’s a hassle that the taxi driver have to look for the hotel that are located inside the ancient old town. By the way, they did not paid me back and did not offer to take me back to rail station when I check out. The room is cold, there is no control for you to turn on the temperature you need, sucks. The room I booked said it have the floor heater, false!!! The guy at the front desk rather play on his phone instead of giving you a smiles, this place is cold, cold welcoming, so regretted staying here, it is my worst experience ever.
Chanyaporn
Suolang Surf Double Bed Room With Heated Floor
Checked in Apr 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Breakfast and service here are really awesome. We had a good time here. Thanks!
Arttaphan Phonongluang
Suolang Surf Double Bed Room With Heated Floor
Checked in Apr 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
For all of thing it very good service staff very friendly , room it best
Jan
Zangyun Family Room With Heated Floor
Checked in Jul 2023
Family
2 Reviews
2.7/5
Posted on Jul 21, 2023
Overpriced place. Don’t let the lobby and the beautiful decor fool you. Staff is nice, but maintenance is poor so the rooms are rather run down. Humidity in the walls, bathroom not cleaned well. Couldn’t check in in time because the hotel lacked cleaning staff. Location is ok with a lit of restaurants, but place is not quiet at night.
shuahnee
Suolang Surf Double Bed Room With Heated Floor
Checked in Jan 2024
Couples
19 Reviews
5.0/5
Outstanding
Posted on Jan 13, 2024
Excellent locations for old town and outside Shangri la. We booked a room with Jacuzzi , very comfortable and clean. Only thing that bother me is the hotel staff smoke in the lobby all day long, our room smell of cigarette as this is a courtyard hotel.
Berenice Beth Ann
Noble Starry Sky Double Bed Room With Heated Floor
Checked in Dec 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
This hotel was so beautiful!! It was very well located, and the staff was super friendly and helpful. I definitely recommend it.
Guest User
Zangyun Family Room With Heated Floor
Checked in Oct 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
I have stay for a few days .The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The location of the hotel is great. The room was very spacious and well equipped with all essentials . I have no hesitation in recommending this hotel to the tourists who want to go to there.Will be back to this place soon
Jaturong Jongsatitpaiboon
Noble Starry Sky Double Bed Room With Heated Floor
Checked in Aug 2023
Travel with friends
18 Reviews
3.7/5
Posted on Aug 17, 2023
Hotel is near the old town. The room is clean, comfortable bed. They provide a disposable towel that can not dry body well. Butt cleaner did not work, we told the staff but it still was not fixed.
Response from Property: "Zunshang Life, Elegant ******* Charm" Dear foreign guests: Thank you for your recognition and support of Zunshang ******* Charm Manor. The store provides disposable towels and bath towels to give you a better hygienic experience. The smart toilet hopes to give you more convenience. Regarding the check-in experience and facility failure, we have done our best to repair it. We are very sorry that we were unable to bring you a better experience. I wish you and your family happiness and good health, and look forward to visiting again, Tashi Deleh~