Fairfield Inn & Suites Shelby Reviews

Our stay at the hotel was enjoyable and the suite was beautiful! It was my first experience with a fire alarm evacuation, however it was all handled professionally. The construction around the hotel made travel a bit confusing and access to the hotel from 74 was restricted by many unnecessary barriers.

Great staff. Easy access. I loved the hotel and its convenience. I’ll stay here again.

Ended up not staying and lost my payment. Saw looked to be tweakers near by and didn’t feel comfortable leaving my car in the lot. Ended up driving further north.

We stayed the night before my surgery early at a local hospital. Very quick and easy check-in/check out. Comfortable bed, fantastic shower. We would definitely stay again. Very clean and quiet.

The front desk staff and Cheri in the breakfast room in particular, were all extremely friendly and helpful. We were delighted with our stay.

I highly recommend the stay, reception very attentive with the requirements that one needed. We thank the staff for their help and attention. Cleanness awesome. Breakfast delicious.

Clean, newer hotel, water pressure in shower ****** but otherwise a good stay with comfortable bed.

I really can’t say enough about our stay. Everyone was friendly and let me tell you, they had every reason not to be. We were in town for the Tarheel league state championship and there were kids everywhere. The staff was amazing, helpful, nice, friendly, accommodating and PATIENT! Thank you to the entire staff for being so accommodating.

Great greeting at check in, which was quick and efficient. Well appointed room with comfortable space and amenities.

The only issue we had with the property is that our room smelled a little bad. It had a smell, sort of like a fish bowl.

We stayed one night and had no issues. Everyone from check in to check out was awesome. Thank you very much.

As one of the more expensive properties in Shelby I expected more. Some one had thrown up in the elevator and the stench was there for my 2 night stay. The a/c unit grinded on starting..very noisy woke me every time it started. I heard people walking overhead through the night. People were at the fire pit outside well past midnight laughing and talking..poor sound insulation.

I’ve stayed at this hotel many times over the last 5 years. The elevator has a pronounced smell similar to vomit. Since Covid, the cleanliness of the hotel has taken a turn for the worst. It’s beginning to show its age with scuff marks around the shower area. Also, one of the gas fire pits was not working. With the significant price increase in the last two years I would expect better quality.

Excellent in all respect except microwave didn’t work. Never realized how handy or how much I used one. Told housekeeping and was told their supervisor would be to fix it. Never saw the supervisor.