Castle Hotel

Baohe Road (In Genzon Golf Course), Shenzhen, 518116, Guangdong, ChinaShow on map
Opened: 2011 The Castle Hotel is an ideal spot for travelers wanting to discover the city. The Castle Hotel is an ideal choice for travelers who want to take in the sights and sounds of Shenzhen.Show More

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  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.8/5Outstanding

Classy environment, Great for kids
98% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.8/5Outstanding

Classy environment, Great for kids
98% Recommended
  • 54.2km
  • 9.7km
1 place of interest within 1000m, 26.7km from downtown
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Wi-Fi in designated areas
Airport pickup service
Restaurant
Café
Bar
Show All Amenities
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Guestroom (2 beds)
Lake view
2 adults
2 double beds
42m²2F
Photos and Amenities
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Deluxe Twin bed Room
Lake view
3 adults
2 double beds
42m²2-3F
Photos and Amenities
room overview picture
Deluxe King bed Room
Lake view
3 adults
1 king bed
42m²2-3,5-6F
Photos and Amenities
room overview picture
Golf Family Friendly Room - with View
Lake view
3 adults
1 single bed and 1 king bed
42m²2-3F
Photos and Amenities
room overview picture
Golf Executive Deluxe Room - with View (Double bed)
Lake view
2 adults
1 king bed
42m²6F
Photos and Amenities
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Themed Room
Lake view
3 adults
1 single bed and 1 king bed
42m²3F
Photos and Amenities
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Golf Deluxe Family Friendly Themed Room - with View
Lake view
3 adults
1 king bed and 1 single bed
42m²3F
Photos and Amenities
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Deluxe Executive Multi-level Suite
Lake view
2 adults
1 king bed
82m²7F
Photos and Amenities
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Family Friendly Themed Duplex Suite
Lake view
3 adults
1 single bed and 1 king bed
78m²7F
Photos and Amenities
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Deluxe Executive Suite
Lake view
2 adults
1 king bed
89m²2-3,5-7F
Photos and Amenities
room overview picture
Themed Duplex Suite
Lake view
4 adults
1 king bed and 1 single bed
78m²7F
Photos and Amenities
room overview picture
Themed Duplex Suite
Lake view
4 adults
1 king bed and 1 single bed
78m²7F
Photos and Amenities
room overview picture
Duplex Suite
Lake view
4 adults
1 king bed and 1 single bed
78m²7F
Photos and Amenities
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Family Themed Duplex Suite
Lake view
4 adults
2 single beds and 1 king bed
78m²7F
Photos and Amenities
room overview picture
Deluxe Executive Suite
Lake view
4 adults
2 king beds
110m²7F
Photos and Amenities

Reviews(1169 verified guest reviews)

  • profile picture

    China

    • Family Themed Duplex Suite
    • Stayed in October 2021
    • Families
    • 1 Review
    4/ 5
    Very Good

    The lobby manager called the day before check-in, because the room was full the day before, I couldn't give me the room early, so I said to send me a few golf experience coupons. I went after lunch, and in the afternoon the baby went for a swim in the pool. Buffet at the poolside restaurant in the evening. The next morning, I arranged for the baby to go to the golf course to experience it. I bought them a beginner course to play. It was very fun. Praise Lv Jingjing, the first officer in the lobby, for his warm and thoughtful service!

    Translation provided by Google
    Posted October 5, 2021
    Helpful
    profile picture

    Guest User

    China

    • Deluxe King bed Room
    • Stayed in October 2021
    • Friends
    • 1 Review
    5/ 5
    Perfect

    The middle ball club has booked the hidden beautiful mountain residences that are connected together, which is super convenient! The golf club and the hotel are seamlessly connected! It is the best choice for playing and lodging! The front office manager of the hotel is very responsible and has added WeChat to communicate check-in details before check-in. The hotel is also very comfortable, the Ohashi Japanese food downstairs is very delicious!

    Translation provided by Google
    Posted October 12, 2021
    Helpful
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    梅尔辛孝庄

    China

    • Deluxe King bed Room
    • Stayed in September 2021
    • Families
    • 22 Reviews
    4.5/ 5
    Excellent

    A resort hotel with golf clubs as its mainstay, with plenty of green surroundings and a beautiful environment. The prefabricated wood structure design at the entrance is very eye-catching. The decoration of the hotel is mostly spent in public areas such as the lobby. The decoration materials in the room are average. The iron and wood partitions in the bathroom and the room are very dusty. It is recommended that you do some cleaning during the major maintenance of the hotel room on weekdays. Use a hot water pot in the room. The power supply of the guidance room has tripped. This is the first time this type of problem has occurred in a hotel. You should replace the kettle or improve the power system. The overall decoration and equipment have a sense of oldness, and it is recommended that the hotel should be updated and maintained regularly. The buffet at the hotel’s dinner has a wide variety of seafood, and the overall taste is average. There are few seats for breakfast and the queue is crowded. The breakfast is based on the standard of a five-star hotel. There is a lot of room for improvement. During the Mid-Autumn Festival holiday trips, many tourists brought their families with them, and the service was slightly reduced. I saw a group of guests at the front desk of the hotel noisy cleaning the room too slowly. The cleaning mechanism should be adjusted during the holidays. Another two groups of guests quarreled in the children's playroom due to hands-on guided quarrels, and the hotel attendants had insufficient coordination and handling capabilities in the middle. It is recommended that the hotel increase crisis management training courses. The hotel also provides golf experience coupons, which will be very fresh and experience for guests who are in touch with golf for the first time.

    Translation provided by Google
    Posted September 24, 2021
    Helpful
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    Guest User

    China

    • Golf Executive Deluxe Room - with View (Double bed)
    • Stayed in November 2021
    • Families
    • 1 Review
    5/ 5
    Perfect

    The service is very caring. When the meal is reached, we will remind you to help order the meal. The room service phone calls many times and need something like this and it is delivered very warmly and quickly! The lobby manager Dai Chaowei and the front desk Yang Yan especially like it!

    Translation provided by Google
    Posted November 15, 2021
    Helpful
    profile picture

    Guest User

    China

    • Deluxe Executive Suite
    • Stayed in October 2021
    • Families
    • 1 Review
    5/ 5
    Perfect

    The environment of the room is great. You can see the golf course from the balcony. You can go to golf when you are free. There is a special car to pick up and drop off. The open-air bathtub is very private. The hotel staff Mengru Miss Sister is also very attentive and attentive service when engaging in the game of receiving relatives. 🥰

    Translation provided by Google
    Posted October 26, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
根据酒店通知,疫情期间,中高风险地区客人暂时无法接待,其余地区均需出示粤康码,请在下单前与酒店确认接待政策,以免影响您的入住
Important City Info
[Oct 25, 2021 - Nov 30, 2021] 深圳市疫情防控有关要求,根据酒店通知,即日起,国内中高风险地区和阳性病例报告的地区所在城市来深航班旅客需持48小时内核酸检测阴性证明登机,同时接受深圳机场落地核酸检测。

Hotel Description

  • Opened: 2011
  • Renovated: 2017
  • Number of Rooms: 170
The Castle Hotel is an ideal spot for travelers wanting to discover the city. The Castle Hotel is an ideal choice for travelers who want to take in the sights and sounds of Shenzhen. The hotel is conveniently located just 10km from Shenzhen Pingshan Railway Station and 54km from Shenzhen Bao'an International Airport. With multiple attractions nearby including Roadster Lusitekadingche Center, Genzon Golf and Baolong Biyadi Park, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities. For guests' convenience, airport pickup can be arranged. This Shenzhen hotel provides parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is a popular accommodation for guests traveling with families.

Services & Amenities

  • Restaurant
  • Gym
  • Indoor swimming pool
  • Outdoor swimming pool
  • Conference hall
  • Kids’ club
  • Kids’ playground
  • Multi-function room
  • Lobby bar
Transportation Services
  • Drop-off Service (Airport)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Airport pickup service(Additional fee)
    Fees, Service Hours, and Booking Info
  • Pickup service (bus/train station)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Drop-off Service (Bus/Train Station)(Additional fee)
    Fees, Service Hours, and Booking Info
  • Car rental
Activities
  • Outdoor swimming poolFree
  • Indoor swimming poolFree
  • Pool with view
  • Heated pool
  • Children's pool
  • Virtual golf
  • Golf course
  • Mini golf
  • Mahjong/chess/poker room
  • Karaoke
  • Teahouse
  • Barbecue
Health & Wellness
  • Gym
  • Yoga classes
  • Foot massage
  • Sauna
  • Spa
  • Massage
  • Facials
  • Body treatments
  • Exfoliation
  • Slimming and toning
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Valet parkingFree
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Postal service
  • Pay once for all purchases at check-out
  • Private check-in/check-out
Cleaning Services
  • Laundry room
  • Ironing service
  • Room cleaned: daily
  • Towels replaced: per stay
  • Toothbrush set replaced: per stay
  • Bedsheets changed: per stay
  • Laundry service
  • Laundry service (off-site)
  • Iron/clothes steamer
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Children's meals
  • Bar
Other
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
  • First aid kit
  • Security staff
Public Area
  • Wi-Fi in designated areasFree
  • Flower shop
  • Lobby seating area
  • Garden
Business Services
  • Conference hall(Additional fee)
  • Business center
  • Fax/copying service(Additional fee)
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Executive lounge
  • Lobby bar
  • Audio system & speakers
  • Designated smoking area
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking public areas
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Security system
  • Fire extinguisher
  • Smoke alarm
Kid's Facilities
  • Kids’ playground
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers
  • Kids’ club
  • Children's board games/puzzles

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