Luzui Hotel

This is my second time staying at Luzui Villa. The first time, because I was staying in a suite, even though the shower head didn't work, I still stood in the bathtub and used the shower head. I couldn't understand why a shower head, which is also a daily consumable, was not replaced? Can this shower head be used to take a shower? The next morning, I don't know who was knocking on the roof, and after knocking, a bunch of bugs fell into the room. I won't describe them. In short, this is indeed a good place to watch the sunrise when the weather is good, and the service attitude is also very good, but the facilities are old and not maintained, and the living experience can be said to be 0. It's better to change a place to watch the sunrise.

This is my first time staying in a wooden house. Although the room is a bit small, the air conditioner is cold enough. But the place and transportation are relatively far

The experience was extremely poor and the service was poor. I took a breakfast coupon and ran three times. Finally I was too lazy to run and bought a breakfast coupon for 58 yuan. See the picture to see the 58 breakfast meal (the plate is fixed and there is not much) 🥲 I had one for the evening meal There was only one shrimp, one scallop, and one chicken with diarrhea. I don’t know if it has something to do with the food. Does anyone have the same experience? The most important thing is that the service was so bad. It felt like I had entered a small hotel in the county town.

The resort's location and environment are unique. It's straight to the point. The platform at the door of the room is also very suitable for making tea and chatting. When the weather is good, you can see the stars when you look up. You can go directly to the beautiful cliff coast 200 meters out of the room. , I don’t think I can find another one in Shenzhen that can compete with it, and my parents are also very satisfied. Disadvantages: The room does not provide cotton slippers, only plastic slippers; only 2 bottles of pure water are provided. The store said that the water in the room is mountain spring water, which is of better quality; there is no hot water when the third person takes a shower at night, which is very frustrating in winter. . Later, thanks to Ctrip's active coordination, the store's service was improved. Overall, it left a good memory and I will come again.

The hotel has a simple style and is a relatively unique hotel in Shenzhen. The cabin is very cozy. Although it is small, it is very comfortable. The service attitude of the staff is also very good. I will come here again next time.

I really want to complain about the service. The two waiters leading the way acted like they had no training. They looked at me carrying a baby weighing more than 20 pounds and walking up the mountain road to the room with my luggage. They had no intention of helping me with my luggage. She also showed the way to others first and asked me to wait for her with the baby and luggage. The second aunt reluctantly had her face tied up, and I felt embarrassed looking at her. I still held the baby and carried the luggage by myself. More than 1,000 sea view rooms have been upgraded on site, but the experience is very bad. The room does not even have mineral water, and you have to go down the mountain to buy it. He also asked me to boil natural water to drink, and it had a strong smell. Hey, it’s such an experience that can’t be described in words... The most basic training, the most basic help and attitude towards the residents, no attention at all

The environment is unique and you can drive to the top of the mountain. This is the biggest advantage. For other things, don’t expect too much, it’s okay. It’s worth staying a night when traveling with kids.