City Inn Hostel

City Inn Hostel Reviews

City Inn Hostel

Room9K, Jiafuge, Caifu Building, No. 3001 Caitian Road, Shenzhen, ChinaView Hotel Details
City Inn Hostel
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1 night

City Inn Hostel Guest Reviews

4.5/5
Great
276 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(276)
Positive reviews(267)
Reviews with photos/video(87)
Easy to get around(50)
Convenient location(46)
Close to metro(35)
Classy environment(32)
Quiet & comfortable(17)
Many dining options(14)
Comfortable bed(11)
Many amenities(8)
Negative reviews(9)
Kiki
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Jan 2024
Friends
37 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2024
Good place
Guest User
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Mar 2024
Solo travelers
3 Reviews
3.2/5
Posted on Mar 22, 2024
The location is very convenient. It is close to the subway. The security guard downstairs is always there. You need to register to enter the building. The bed is very comfortable. The rooms are well divided by gender. The door locks are all password locks. Disadvantages: 1. The smell of the room is not very good. It may be due to the return of the south wind. 2. The hygiene is not particularly perfect. I hope the owner will remind the guests a little bit. (Because I booked the hotel one day in advance and I was alone, so I didn’t have a shower and didn’t open the box. It would be inconvenient if I stayed for many days. I will give a good review when I check out and make up the cash. But I still think about the real evaluation. After all, it didn’t reach the full score in my mind, but it’s still okay for a transition)
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Response from Property: Although I know we don't deserve full marks, I don't think we deserve your negative review. I can only say that you also know that there are many frustrations during the return of the south wind and the price you paid is ridiculously low... There are always some frustrations in business. We have always advised guests who hope that the youth hostel can reach the level of a hotel not to stay. Our charges do not meet that standard... We can only arrange for the cleaning lady to clean once a day. Then we emphasize to the guests again and again that we must pay attention to public health, and we can only support all guests to cancel for free and get a full refund if they are not satisfied. Because it is really not worth it to exchange 60 yuan for a bad review... A month's work has been in vain. Maybe you think you gave a high score. But the platform calculates the score according to the lowest score. I can't say thank you for staying. I can only wish you well...
Anonymous User
Mini Room - Single Occupancy (Special promotion)
Checked in Jan 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 21, 2024
The accommodation operators responded promptly and quickly to messages. The accommodation is very close to the subway station, and the location is very convenient. If you want to eat, there is a business district next to it, and the functions are very good.
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Response from Property: grateful
PID
Mini Room - Single Occupancy (Special promotion)
Checked in Dec 2023
Business travelers
8 Reviews
2.2/5
Posted on Dec 12, 2023
The location is excellent. Gangxia Station is downstairs and Zhuoyue Center is opposite. It is very convenient. However: 1. As soon as you enter the door, a pungent and strong stench hits you in the face. I don't know what it smells like. It's super disgusting. Entering the room, the sanitary conditions are very poor. The bedding does not feel washed and cleaned. There are residues and hair, and the bottom of the sheets is even dirtier (as shown in the picture); the cabinet is also disgusting, with many stains, and there are rags left hanging; and the dust on the cabinet handles has turned into mud (as shown in the picture) 2. The point is that this is not a single room at all, but a dormitory where many people share the bathroom. The owner deliberately did not indicate the shared bathroom, which is seriously misleading; 3. The bathroom hygiene looks OK, but it is not maintained and cleaned at all. The waterproof *****s are moldy in many places, the washing machine is disgusting, and there is mud on the lid It's very thick and has a lot of hair (as shown in the picture); 4. Others don't flush the toilet and leave the feces-stained paper hanging in a conspicuous place, which is disgusting. The landlord does not provide education and guidance for other guests to maintain hygiene; 5. The walls are moldy and rotten in some places, and the wallpaper also feels patched in many places. There are stickers randomly pasted on the wall by others. The landlord has not taken care of it at all; 6. In terms of facilities, the air conditioner is installed on the top of the cabinet. Although it is cooling, the design you installed it in this way blows down the dust on the top of the cabinet; 7. The availability and stability of the WiFi network are very problematic. Two WiFis, you have to connect back and forth repeatedly, either you can't connect or there is no network when you connect. The experience provided by this facility is extremely poor, and it disconnects after a while and then disconnects again; 8. The hotel address does not match the actual location. When you go to the hotel address, you are unfriendly and kicked out by a group of people living there. Then you know that the landlord wants you to add WeChat to get another check-in location and password and other details; 9. After checking out, the landlord uses good reviews to rebate guests to induce five-star ratings. This behavior is extremely bad and may increase the rating of such a bad hotel. However, if you are so clever and don't maintain the house properly, don't clean it properly, and don't provide services attentively, where is your conscience? [I hope everyone will take this as a warning and choose this hotel carefully. ]
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6/13
Response from Property: 1. First of all, I must point out that you booked a single room for 80 yuan. You should know that it is impossible to have a private bathroom at this price in the city center. 2. There is a public bathroom on the platform. If you look at it, if it is not marked, you are welcome to complain to the platform and let the platform tell you that they are marked. There is no need to deliberately smear it. 3. Since the bathroom is hygienic, how can you say that we don’t maintain hygiene? The aunt cleans it at noon every day, but the guests are always using it. We really can’t guarantee that the aunt cleans here 24 hours a day. 4. Of course we will remind guests of the check-in requirements, but we can’t watch the guests in the bathroom, and we can’t ask every guest to have good quality. Just like we can’t ask you not to dig into the trash can, we can only see it and put it away. 5. Do you still want to turn on the air conditioner in such cold weather? But you should be able to see that the top of the cabinet is clean and there is no dust when you climb up. 6. No one has said anything about wifi except you. After all, when you are unfriendly and angry and say that wifi can’t be used, you suddenly find that you are connected to one of them. 7. You broke into the girls' bed area, so the girls were afraid to ask you to leave. We have explained this, and the platform also reminds you that you need to contact us in advance to get the address after booking. 8. This is the first time I heard that such a low-scoring hotel was rated high. It seems that you don't know what the standard of a high-scoring hotel is. I still want to remind you that we certainly know that you want to book a room of 800 standard for 80 yuan, but please face your payment. As a service industry, we can only provide the most cost-effective option within this charging standard. No matter how shabby the house is, it is in the CBD and the monthly rent is over 10,000. It is indeed impossible to have both cost-effectiveness and high standards.
Guest User
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Jan 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2024
The room is very clean, with good lighting. It is very close to the subway station and convenient for transportation. It is convenient to everywhere in Futian District. The ladies in the dormitory are very self-conscious and polite, and the landlord is also very nice.
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Response from Property: grateful
Guest User
Happy Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Nov 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2023
Close to the airport, the cost is really cheap. It's a good place to stay for one night while transiting.
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Response from Property: grateful
Guest User
Bed in Standard Single Room
Checked in Jan 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Jan 6, 2024
Environment: Good environment and convenient travel
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Response from Property: grateful
Guest User
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Oct 2023
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2023
Facilities: refrigerator, washing machine, microwave, induction cooker, all available. You can make your own simple meals. Hygiene: multiple toilets, shower rooms Environment: close to Exit B of Gangxia Subway Station on Line 1 Service: Self-service bed sheets, quilt covers, etc. Remove them before leaving. There are special people to collect and clean them
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Response from Property: grateful
Yxatu
Bed in 4-person room(Shared Bathroom And Washroom) (Male Only)
Checked in Apr 2024
Business travelers
33 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2024
The price is affordable and the location is good. There is a shopping district and a snack street next to the subway station, which is very convenient for shopping and eating. The accommodation facilities are relatively complete, the bed is soft and quite comfortable.
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Response from Property: grateful
Guest User
Bed in Comfy Room - Single Occupancy (Females only)
Checked in Oct 2023
Other
2 Reviews
5.0/5
Outstanding
Posted on Oct 9, 2023
A very cozy little room, great location, the boss is very nice 👌, the key is that there is a subway mall right outside, the price-performance ratio is super high, I will definitely stay at this one in the future!
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Response from Property: grateful
KSyanyan
Cozy Dormitory Room(Shared Bathroom And Washroom) (Female Only)
Checked in Oct 2023
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
If you come to Shenzhen for a trip, you can stay here. The air conditioning is very powerful. The double room is very quiet. You need to make your own sheets and quilt covers. It is only two subway stops away from Futian Port Metro Station, and it is also very convenient to go to Hong Kong. You need to bring your own tissues and toilet paper. The Joy City is downstairs, which is very convenient for eating and there is also a convenience store.
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Response from Property: grateful
Guest User
Happy Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Sep 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2023
The room is clean and tidy, especially the shopkeeper lady is very nice!!! Hehehe Downstairs is the subway station and shopping mall, which is very convenient for travel, eating and drinking Just don't come to stay, what are you waiting for, hahaha Highly recommended because the cost performance is really high hahaha
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Response from Property: grateful
Guest User
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Sep 2023
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2023
Convenient transportation, above the subway, mostly girls live there, and it's convenient to go to Futian Station, not bad, I'll buy it again! There are food downstairs, more choices at the corner, and more breakfast.
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Response from Property: grateful
Guest User
Sunshine Dormitory room(Shared Bathroom And Washroom) (Female Only)
Checked in Sep 2023
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
The location is really good, close to the subway. The building is on the right hand side after exiting Gangxia subway station. This should be the closest youth hostel to the subway station I have ever stayed in. It is very centrally located and the surrounding area is also very prosperous. There are volunteers in the store. Contact the store before checking in and they will send you a check-in guide. It is a password lock. The bathroom shower is separated into wet and dry areas. There is a washing machine for washing clothes for 3 yuan. Overall, it is quite good and very convenient for a first-timer.
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Response from Property: grateful
Guest User
Bed in Comfy Room - Single Occupancy (Females only)
Checked in Aug 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2023
Facilities: Very complete with everything Hygiene: Very clean and comfortable Environment: Very comfortable, the subway station is just downstairs, very convenient The room is very large
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Response from Property: grateful