Yishang Hotel (Zhaoqing Sihui Tianguang Market Store) Guest Reviews
4.6/5
Great
589 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(589)
Positive reviews(562)
Reviews with photos/video(88)
Classy environment(61)
Friendly front desk staff(32)
Convenient parking(27)
Large rooms(23)
Many dining options(23)
Average sound insulation(18)
Perfect for business trips(16)
Stayed multiple times(5)
Negative reviews(27)
Guest User
Stayed in Aug 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Nice.
Xiaoxiaoduano
Standard Queen Room
Stayed in Sep 2023
Friends
14 review
4.5/5
Great
Posted on Sep 19, 2023
The upgraded deluxe double room has a window, while the double room has no window.
Facilities: Very complete, including hair dryers and disposable supplies. However, there was a power outage at night. This was the first time I had seen this.
Hygiene: Auntie kept it very clean and impeccable.
Service: The attitude at the front desk is also very good, and they actively solve problems
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems with the room facilities, the hotel engineering department has strengthened maintenance to ensure that it will not happen again next time you stay. We are deeply sorry for the inconvenience this type of issue has caused you.
LJl!0621
Standard Queen Room
Stayed in Aug 2023
Friends
2 review
5.0/5
Outstanding
Posted on Aug 16, 2023
The hotel environment is very good, spacious and bright! It has good ventilation and breathability, comfortable stay, and good service. The front desk staff is gentle and attentive, and everything explained is done clearly! We gave you a drink when you checked in, which was like giving someone a meal in the snow. It was heartwarming. I really like this hotel. Especially the beauty Xiaojie at the front desk, her service is very good and her smile is sweet. The location is excellent. It is very close to Sihui Wuyue Plaza and Tianguang Market. The transportation is convenient. There are restaurants and snack streets not far away. It is very convenient. The room is also very clean. The room supplies are complete, and the towels and quilts are also very good. It's clean and feels safe to stay. The room aunt is very attentive and enthusiastic in cleaning. The room is large and the air in the corridor is very good. It's very breathable and comfortable. Overall, it's a very good experience!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that your stay in Yishang will feel like the warmth of home. We look forward to having you come again to review our progress, and wish you a happy day!
yin-yin……
Deluxe Queen Room
Stayed in Jul 2023
Friends
36 review
1.0/5
Posted on Jul 19, 2023
I must give a bad review because the hotel was not clean and tidy after I checked in. There are a lot of paper balls next to the sofa. I really don't know what the last person did here. It's so disgusting. The whole room smells of moisture, but it's not dry and refreshing. It's very close to Tianguang Market on foot, but it's not comfortable to live there! The point is that the sound insulation is very poor! ! Talking outside the door can be heard clearly even when the door is closed! Didn't sleep well at all! And moreover! Decoration started at 8 o'clock! There is a welding sound in the left ear and drilling into the wall in the right ear! I really can't stand it anymore! ! People come to hotels just to have a good night's sleep! And I read in the comments that it was being renovated in April, but I didn’t expect that it was still being renovated in July! It's really noisy! My temples hurt when I wake up. I'm really speechless! Moreover, the attitude of the front desk in the morning shift is very good, but the attitude of the front desk in the evening shift is very bad! Is this really a Yishang chain? It has only been open for a year. The entire room has old facilities and a strong smell. The key point is that there is no sound insulation at all! ! I really don’t want to explain that there are problems with the management. I checked out the rooms before I decided to stay. Many of the rooms were very damp and had a strong smell. When I saw this one, I thought it was just okay. I thought it would be close to Tianguang Ruins, and... Before I checked in, I told the front desk that I hadn't slept well and wanted a quieter room, but I didn't expect to be woken up by the decoration! You can tell me honestly that there will be renovations in the morning, then I will change the hotel! A hotel like this still charges a 200 deposit. I can understand paying a deposit for renting an umbrella, but I still have to pay another 100. This is really annoying. What kind of umbrella does it require a 100 deposit?
Original TextTranslated by Google
Response from Property: Dear guests: We sincerely apologize for not providing you with a comfortable stay this time. The hotel attaches great importance to the incident you reported, and has punished the waiter and strengthened training. It will not happen again. Regarding the decoration problem you heard here, maybe the store next door was installing air conditioning that day. Our hotel has I negotiated with them and asked them to install it in the afternoon. It may be because they were busy opening the business, so they installed it and disturbed you. I'm really sorry. Due to the issue of collecting your deposit, we have reported it to the leadership and the deposit issue is being rectified. , these problems will not occur next time you check in. Thank you again for staying at our hotel. I wish you success in your work and good health!
Guest User
Deluxe Twin Room
Stayed in Aug 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 10, 2023
The hotel is very good overall. The hotel is also very new. The facilities are also good. The surrounding transportation, shopping and eating are very convenient. It is a good choice for business trips.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your love and recognition of Yishang Hotel. Yishang Hotel has always been focused on creating a comfortable and convenient business travel experience for guests. We hope that we can add joy and touch to your journey.
mythjbg
Queen Room
Stayed in Jan 2023
Business travelers
43 review
3.0/5
Posted on Jan 9, 2023
Health is good, but sleeping is a bit noisy. There is no hair dryer plug in the bathroom, and it is also drunk.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for your stay and detailed review. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay failed to meet your expectations, and we apologize for the inconvenience caused to you. The hotel will add sockets in the bathroom later, so that you can use hair dryers and other equipment here. Your comments and suggestions will help us to continuously improve and maintain high-level service facilities. Our facilities are becoming more and more perfect. Welcome to visit us again.
HaliKK
Deluxe Queen Room
Stayed in Dec 2022
Couples
10 review
1.0/5
Posted on Jan 8, 2023
One of the worst hotels I've ever stayed in. Sanitation is worrying, service is fine, there is no expectation, sanitation is the most difficult thing
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your stay and feedback. I am sorry that I failed to bring you a pleasant stay experience. The hotel will strengthen the room hygiene training and make rectifications. Thank you very much for your valuable opinions. Your opinions and suggestions will help us to continuously improve and maintain high-level service facilities , to make our service facilities more and more perfect, welcome to visit us again
Dongdong
Special Queen Room
Stayed in Mar 2022
Family
1 review
5.0/5
Outstanding
Posted on Mar 28, 2022
This hotel makes people outside feel the warmth of returning home. The hotel environment is clean and tidy, the room layout is perfect, elegant yet elegant, and the service is considerate, which makes people feel extremely comfortable. It creates a feeling of home for people outside. No matter how large or small it is, it is impeccable. The price is also very reasonable and popular. It is suitable for business trips, couples, and friends.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling, as long as you feel it with your heart, it lingers around us all the time, and there are many things in our memory, because of the feeling of happiness, no matter how long it takes, the state of mind remains unchanged. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!
Guest User
Special Queen Room
Stayed in Mar 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 23, 2022
The hotel room is very spacious and clean. It's quite comfortable. It's far away from the main road and it's quite quiet. I chose a projection room to experience it. I feel that watching movies in the cinema is very suitable for business trips. The opening price is relatively favorable now, and it is also close to the Jade City, making it convenient for me to talk things by myself! A very nice hotel, I recommend everyone to stay here👍👍👍!
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your affirmation of the hotel. Your affirmation is the driving force for us to move forward. Please remember to come back to see us often ~ I wish you happiness every day