Shangri-La Shengdi Renjia Hotel

Shangri-La Shengdi Renjia Hotel Reviews

Shangri-La Shengdi Renjia Hotel

No.83 Dawa Road, Shangri-La, ChinaView Hotel Details
Shangri-La Shengdi Renjia Hotel
Shangri-La Shengdi Renjia HotelShangri-La Shengdi Renjia HotelShangri-La Shengdi Renjia Hotel
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Shangri-La Shengdi Renjia Hotel Guest Reviews

4.7/5
Amazing
190 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.6
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All Reviews(190)
Positive reviews(185)
Reviews with photos/video(94)
Convenient location(35)
Convenient parking(21)
Delicious breakfast(16)
Well designed(15)
Well decorated(9)
Good air conditioning(9)
Offers pick-up/drop-offs(6)
Close to scenic area(3)
Negative reviews(5)
MUHAMAD AKMAL
Elegant 2-bed Room
Checked in Mar 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Mar 4, 2024
Had a pleasant stay at this hotel. For the rate that we paid which included the railway pick up and breakfast, we have no complaint at all. On top of that, as we arrived earlier than the usual check in time, the hotel was gracious enough to allow us for early check in. It was a short drive from the railway station to the hotel. The communications were done via wechat and it was all smooth as we can communicate using the wechat translator. Our room were located on the third floor. It was steep stairs but we managed. The room was spacious enough for both of us. It has all the basic necessities and clean. There was also heated bed which was good as it was cold in Shangrila. The hotel also have luggage storage after check out which was good as we could continue exploring the city until it was time to take our train in the late afternoon. As for the breakfast, it was served at a diner across the street. There were mutliple set breakfast choices. Simple breakfast but technically it was enough for us as we dont have much option anyway as a muslim with specific food requirement. Croissant, eggs and fruits were good enough with tea and coffee. The location of the hotel is really near to the Dukezong Ancient Town. Less than 5 minutes walk. It was rather convenient as we went back to the ancient town at the night time and has no trouble to find our way back to the hotel by foot. Also it is easy to get public transport at the area. The hotel really looks photogenic ni the pictures especially at night time when all the lights were on.
Response from Property: Welcome again to the beautiful Shangri-La in Yunnan, China. Thank you for your praise for our pick-up, room, environment and service. Your son is really cute and lively. Thank you for your praise.
Diana
Comfy Queen Room
Checked in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
Cozy traditional hotel located near old town!
Response from Property: Welcome to Shangri La, Yunnan, China again
Guest User
Elegant 2-bed Room
Checked in Apr 2024
Friends
5 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is near the Shangrila Own Town. It’s quite old but clean. It provides electric heated pad. So warm.
Thipphaphone
Elegant 2-bed Room
Checked in Apr 2024
Friends
5 Reviews
3.5/5
Posted on Apr 22, 2024
hotel staff is helpful, friendly and good service (include airport pick up), but carpet floor still need to clean more. the breakfast is provided the Pizza House, with English communication of the friendly lady.
Response from Property: Welcome to visit Shangri La in Yunnan, China again. Thank you for your valuable feedback
Guest User
Elegant 2-bed Room
Checked in Mar 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Mar 12, 2024
Nice hotel, the staf was really friendly and helpful. Breakfast in the oppositie pizzeria, was a good breakfast.
Response from Property: Thank you for your praise for our service staff and breakfast. We look forward to seeing you again in beautiful China. Tashi Delek 🙏
Anonymous User
Sunshine Queen Room
Checked in May 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on May 15, 2024
The front desk service attitude is very good, the room is clean and comfortable, the hotel is in a good location, very close to the ancient city, the hotel's breakfast is also very good, with a wide variety, and there is a free bonfire party outside the hotel, recommended
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Anonymous User
Sunshine Queen Room
Checked in Apr 2024
Friends
1 Reviews
1.5/5
Posted on Apr 22, 2024
Advantages: The hotel is located close to the ancient city and the lobby decoration style is unique. It was also chosen for these reasons. But ❗️❗️❗️You can refer to the pictures for the hotel's hygiene and facilities. There are waste paper towels and discarded cosmetics hidden under the cupboard for unknown ages... Patches of various colors on the ground... The bathroom floor is so dirty that you can't stand... Tourists who come to Shangri-La should stay there. Days later, the hotel didn't even clean and replace toiletries every day... After calling for a request, the hotel came up to take out the trash and temporarily brought towels from the next door room... It's hard to imagine whether the sanitary products are changed after each guest.
Original TextTranslated by Google
Response from Property: Hello sir, it is true that you called us and said that you did not renew your stay and we immediately notified the cleaning staff to change it. It is true that the cleaning staff forgot that room. Thank you for carefully helping us find out the problem with the room and the carpet. We have arranged for the master to rectify the stains. We disassemble the sanitary products once and cannot use them. They must be replaced after each customer. Don’t worry. It is all our problem. I am really sorry for causing you any inconvenience. experience, we will learn from it and strengthen rectification, Tashi Delek.
Guest User
Comfy Queen Room
Checked in Apr 2024
Couples
33 Reviews
4.5/5
Great
Posted on Apr 11, 2024
This is a *******-style hotel. It is clean and has a good environment. It is close to the tourist attractions. There is a parking lot at the door. The breakfast is also very good. The air conditioner in the room does not work well. It was very cold in Shangri-La those days. Although there are electric blankets in the hotel, it is still very cold in the room. I caught a cold.
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Guest User
Comfy Queen Room
Checked in Feb 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
Yes, the price is reasonable, the ******* style is great, parking is available in front of the door, and Dukezong Ancient City is within walking distance.
Original TextTranslated by Google
Response from Property: Yes, even during the Spring Festival, the price will not be too high. Although the store is small, it is still warm. You can get off the car and reach the hotel. You don’t need to drag your suitcases along the stone road. You can reach the center of the ancient city in a few minutes’ walk. Looking forward to it. See you next time, Tashi Delek
Guest User
Sunshine Queen Room
Checked in Feb 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
On New Year's Eve, the landlady also treated us to a New Year's Eve dinner. Let's drink and chat together. In the early morning, we went to Baiji Temple to watch Shangri-La's fireworks all over the city. Everything is the best arrangement!
Original TextTranslated by Google
Response from Property: I hope that next year’s New Year’s Eve I can still stay up with you all, have fun over wine, sing songs over wine, the geometry of life, Tashi Delek, my friends.
Zhihong
Elegant 2-bed Room
Checked in Jan 2024
Family
21 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
Thanks to the boss for coming to the high-speed rail for pick-up and drop-off. It’s all five stars. Those who like hard beds will sleep well, but my mother is not used to it. The hotel’s appearance is very stylish and I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Welcome Taiwan’s little brother to the Shangri-La of the world, Tashi Delek
Guest User
Elegant 2-bed Room
Checked in Jan 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
The equipment is very good, the room is very clean, the boss is very nice, and he even cooks for us. He arranged for someone to pick us up at the station before we arrived, and took us to Napa Sea. The boss’s boyfriend drove us there himself. , and we went to pray together. It was a really good trip. It felt like going home. I will choose to stay at his house next time. Everyone can come and experience it. It is really great and very happy. The hotel The service is also very good. The air conditioner and the heated mattress make it very comfortable to sleep on. Not only is it not cold, it is also very hot. The house has windows facing the sun. The four floors are very ******* style.
Original TextTranslated by Google
Response from Property: As foreigners in a foreign land, life has been stressful for everyone in the past few years. Let us experience a moment of tranquility, stress-free and relaxation, which is what we should do. We look forward to seeing you again in the beautiful Shangri-La, Tashi Delek!
Anonymous User
Comfy Queen Room
Checked in Feb 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
The landlady is pretty and can talk, but it’s a pity that I didn’t take the photo
Original TextTranslated by Google
Response from Property: Thank you to my friends from Hunan for your support and understanding of my work. I look forward to your coming to the beautiful Shangri-La again. We will all gather together then. Zha Xi Dele
Manbuzaisuiyuedehongliu
Comfy Queen Room
Checked in Nov 2023
Family
19 Reviews
1.0/5
Posted on Nov 9, 2023
The room was not cleaned. A pair of stinky socks was lying on the floor as soon as we entered the door. It was right on the ground where we must walk. Don't say you can't see it. The corner of the wall was peeled off like this. I asked the front desk person to come and look at it. The socks were also looked at and they said He said "It's okay" and left. How amazing~ Then he looked at this pillow. There were such big drops of blood stains on it! Then I continued to put it on the bed. I was convinced! So careless? ? ? What do you think of a guest? Also, when I made the reservation, I read negative reviews about the bed, but you replied that it was because of the dryness of the plateau or something. We stayed that night and it was itchy all over! Don't tell me that the plateau is dry. We came all the way. Litang, Seda, and Garze are all better than your Shangri-La Plateau, right? Is it drier than you? Why doesn't it itch? Why didn't we feel itchy when we stayed at another hotel for one night? Your hygiene is already worrying! There are bad reviews about you, but you still don't change, you are still the same, you use all kinds of excuses to cover up, and you still go your own way. I really don’t recommend everyone to live here. No matter whether the price is high or low, it’s not worth it. If you have an unscrupulous store owner, no matter how much you spend, you will suffer the consequences!
Original TextTranslated by Google
Response from Property: First of all, we would like to apologize to you for bringing you a bad check-in experience. We are deeply sorry. I just called the front desk to understand the situation. They replied that you did ask the front desk and said that there was a pair of socks when you entered the door. I also I contacted the cleaning aunt because the previous customer accidentally left it behind. I originally took it out together when we were cleaning the room, but we accidentally dropped it. The front desk also went in to clean it immediately and got your understanding on the spot. As for you The front desk said it was okay and left because you said the peeling off of the wall had nothing to do with your dog. We said it was okay and left. They have all been shoveled away in the past few days. We have been paying great attention to it since the opening. Regarding the hygiene of the room, your suggestions are very important. Now I have contacted the aunt to hold a meeting and reiterated it. Even if the room is full now, the room will be checked again every day. During your stay, if there is any problem with the room, we will be on call 24 hours a day to help. You solve it. I believe that our colleagues will serve guests more carefully and meticulously in the future. We deeply apologize to you again, Tashi Deleh🙏
Guest User
Elegant 2-bed Room
Checked in Oct 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
It's amazing, cheap and cost-effective. It even includes breakfast, otherwise it's too expensive to eat out here. The most important thing is that it is clean and really unique. It is very convenient to visit the ancient city. There is air conditioning and electric blankets, which are very warm. My friend likes it very much and said that he will stay here again next time he comes to hike.
Original TextTranslated by Google
Response from Property: [Free parking] [Free airport pick-up] [Free humidifier] [Free travel route strategy consultation] [Oxygen supply is available, etc. Thank you for staying at Shengdi Renjia, Zhaxi Delek 🙏