Hotels near Therapeutic garden@Bukit Batok West Ave 2, Singapore

The hotel is right next to Robertson Quay, and there are many restaurants and bars along the Singapore River. It is very lively at night, and you can walk all the way to Merlion Park. The room is small but well planned, with a work desk, and the bathroom has a good dry and wet separation. The 25” suitcase can barely be fully opened at the entrance. The breakfast dining space serves as a bar at night. This price is very good value.

Location is good, very close to mrt and also the mall, with lots of food to choose, and convenience store and mcdonalds. The view is good too, overlooking the whole of marina bay in the bay view rooms. But the room is quite old style although it is refurbished a few years ago. The crucial problem is the drainage system of the bath tub and sink is quite bad, causing the water to flow away very slowly. I guess it is because the hotel is built in the 80s. Another thing is the shower and the bath tub is built in together, which is quite rare to see in hotels, esp. 5 stars ones. And there is no door in the shower/bath tub, when you showered, the water will inevitably spilt onto the floor causing it to be very slippery and dangerous. And it took many hours for the floor to dry up. Service is so so. You have to do your own check-in using the computer counter, which is ok and common due to cut down of staff. But usually guests could not finish the check in themselves and have queries, but there is only 1 to 2 staff during peak hours, causing a long queue and it took even longer than normal check in with staff. On top of that, I randomly found out that there was a ”Clean for green” promotion, you got a $20 credit for dining/spa etc if you do not need your room to be cleaned. This is a good promotion but there is no staff to inform the guest or no notice in the room. If I were not waiting for my friend in the lobby and randomly looking at the screen, I would have missed it. In fact I would normally not require cleaning of the room during stay of consecutive nights, but due to lack of staff informing me, I ended up missing the 1st night.

Service was not bad. Staff were nice and helpful, housekeeping is always friendly and willing to help. Asked for a nice decoration to celebrate our vacation and received a sweet little box of chocolates along with a note from the manager. Cleanliness can be improved because the floor is sometimes still dirty even after housekeeping. They also didn’t clean the second floor at all for the entire duration of our stay. Location is about a 15-minute walk to Clarke Quay Central / MRT, which makes town and most other attractions easily accessible. Might be inconvenient if carrying heavy luggage. Overall pleasant and I wouldn’t mind returning :)

Room is spacious, clean and comfortable. We got a room with beautiful view of the pool and buildings in the surrounding. Service is good and amenities well provided. There is a new mrt station just across the hotel so it is very convenient to go around. Will stay again in future.

I don't know about others, but my experience is beyond expected, the room is small yes I am aware of it, that is the standard of Singapore hotel , small and expensive coz of the limited land, however is lobby area is quite a nice place to chill, bed sheet , toilet, floor everything is clean for me, location is logistics in town area. In conclusion, if u are someone hard to pleased, plz don't consider this hotel. P.S, thanks to the staff that served us on check in day, by upgrading our room since he sees I have a big luggage , God bless you.

Good hotel but room will be a bit smaller than you think. They only give body towels (no facial or hand towel) and do not have “do not disturb” sign

Had one of the best experience staying here. We booked the Urban Suite room to celebrate my daughter’s 2nd birthday with our family members. Upon checking in, they gave my daughter a little box of chocolate which is so thoughtful. I went to ask for another one cause my daughter finished them up so quickly lol. And the receptionist took a bigger box this time and said to share with the whole family. How sweet. We had to wait a little longer for the room to be ready but it wasn’t really a big deal cause we could still wait in the room while they clean up the living room. The room we booked comes with breakfast but initially it’s at a restaurant which is not halal certified. Luckily there’s another restaurant that’s available for breakfast and it’s halal certified. So we were told to go there instead. There’s a playroom available near the lobby which is great to get the kids to play together. And we got a late check out at 3pm.

Room is abit small but it is fine for a couple to stay in. Shopping Mall is just beside the hotel with access from hotel lobby. Did my wedding banquet at 21 On Rajah, fantastic service and amazing buffet line. All my guest loved the food and great variety.

We request for our room to be at 9 floor and above, the request was fulfilled. They also upgrade us to the a bigger unit at 25th floor with a beautiful view. We are very please and happy with this special arrangement.