Best Western Plus Lozenetz Hotel

I booked the hotel with private parking, but upon check-in, I was told I had to pay a separate 10 euro parking fee. Trip.com didn't even indicate a separate parking fee. This seems like a clear consumer fraud. I tried to cancel, but the payment had already been completed, so there was no way to do anything. They didn't even provide slippers in the room, so I had to walk around barefoot. The room was so soundproofed that I could hear even the faintest conversations from the next room. They didn't provide bottled water, so when I asked for water, they told me to drink from the sink. I've stayed in many hotels during my travels around the world, but this is the worst I've ever seen. If anyone considering this hotel with a car, I strongly urge them to choose a different hotel.

酒店房間很新的，還是不錯的，早餐也還行吧，水果不是很新鮮，電視機裏的台不多，沒有足球比賽直播可以看。

很小的一個酒店，共四層，每層大概五六個房間，停車位不充足，我們去的時候酒店停車位滿了，讓去其他地方停車，前台一個男生很傲慢

Sehr sauber , freundlicher Service , gutes ,Fruehstueck