Swiss-Belresidences Kalibata Reviews
Swiss-Belresidences Kalibata
Jl. Raya Kalibata No.22, Rawajati, Kec. Pancoran, Kota, South Jakarta, IndonesiaView Hotel Details
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1 night
Swiss-Belresidences Kalibata Guest Reviews
4.5/5
Great
99 Reviews
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(99)
Positive reviews(98)
Reviews with photos/video(25)
Awesome stay(18)
Friendly owner(12)
Clean and tidy(10)
Convenient location(9)
Awesome amenities(7)
Negative reviews(1)
R. Muhammad
Deluxe Queen Room
Checked in Apr 2024
Business travelers
1 Reviews
Great
Posted on Apr 25, 2024
This hotel is located near the bus shelter and train station, so it is convenient for business travelers. The hotel ambiance is nice, warm, and bright. Overall breakfast was good with a lot of options, serving fresh salads and also tropical fruits such as rambutan and sawo, while it could be improved in terms of service consistency (serving time, availability of food). The room was clean, spacious, with all in-room facilities working well.
Response from Property: Dear Mr R Muhammad, Thank you for sharing your recent experience to Ctrip.com, we really appreciate it. We are very grateful to know that you had an enjoyable stay with Swiss-Belresidences Kalibata Jakarta, and you loved our location, staff friendliness, room cleanliness and also our breakfast. We will definitely be very happy to welcome you again on your next trip to Jakarta. Kind regards, Nungrudin Sukmawati | General Manager
traveller moms
Deluxe Queen Room
Checked in Apr 2024
Family
35 Reviews
Posted on Apr 12, 2024
Their service was excellent..! Smooth check in n fast respon at the receptionist. The room actually big, but since the furniture inside were full so the space gettin narrow. I loved the atmosphere of the interior design of the lobby n at the room. Nice!
Response from Property: Dear Valued Guest, Thank you for sharing your recent experience to ctrip.com, we really appreciate it. We are very grateful to know that you had an enjoyable stay with Swiss-Belresidences Kalibata Jakarta, and you loved our location, staff friendliness, room cleanliness and also our breakfast. We will definitely be very happy to welcome you again on your next trip to Jakarta. Kind regards, Nungrudin Sukmawati | General Manager
Andy
Deluxe Queen Room
Checked in Mar 2024
Family
2 Reviews
Very Good
Posted on Mar 10, 2024
Service in breakfast with my family is very bad, when only my wife and my child breakfast not have help to take any food.
Response from Property: Dear Mr AndyFirst of all I would like to thank you in choosing Swiss-Belresidences Kalibata Jakarta as your preferred accommodation during your trip.I apologize concerning the issue. Your comment is valuable, I highly appreciated it. I will certainly address the problem you encountered to better serve our future guests.Once again, I apologize for the inconvenience caused and I looking forward to welcoming you back to Swiss-Belresidences Kalibata Jakarta in the near future. Thank you.Kind Regards,Nungrudin Sukmawati | General Manager
Pek Tin
Deluxe Twin Room
Checked in Feb 2023
Other
10 Reviews
Very Good
Posted on Feb 5, 2023
This hotel is located near RS PON where my sister is right now. The hotel’s location is far from central but its near hospital where my sister is admitted. I like the breakfast thats full of varieties. The room is clean and 2 bottles of mineral water are given daily. We have stayed here for a total of 4 nights. Its recommended for people who want to go nearby this area. There is also an alfamart just right in the hotel which is so convenient.
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit to Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our main priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. We hope you are always healthy. Warm Greetings, Agung A Wibowo General Manager
Fikri A
Deluxe Twin Room
Checked in Jul 2023
Business travelers
9 Reviews
Posted on Jul 28, 2023
They need to improve their staff hospitality. I came at midnight and they said my booking is tomorrow. It is stated 25 july 00:00 i can check in.
Their food is so so. Not that good.
Response from Property: Dear Valued Guest, Thank you for giving us your feedback. We're sincerely apologize for your experience while stay us. We will absolutely address the concerns you mentioned with our department regarding our guest services teams to ensure consistency and communication. We will take your comments back to our management teams and look for ways to improve while we bring on more exciting stays for everyone to enjoy. Thank you again for your feedback, we will truly work hard to improve! We appreciate your insight and are currently working on improvements. Agung A. Wibowo General Manager Swiss-belresidences Kalibata
Guest User
Deluxe Twin Room
Checked in Jan 2023
Family
1 Reviews
Amazing
Posted on Jan 29, 2023
Took approx. 30mins to get the extra towel until it came. Might be because it was on weekend? The rest is super fine
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit at Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our top priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. Hopefully Mr / Ms Healthy Always. Best Regards, Agung A Wibowo General Manager
Anonymous User
Deluxe Queen Room
Checked in Dec 2022
Couples
14 Reviews
Outstanding
Posted on Dec 25, 2022
staff ramah 5/5
request terpenuhi smoking room & high floor
next bakal kesini lg
berikut pemandangan dr lantai 12
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit to Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our main priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. We hope you are always healthy. Warm Greetings, Agung A Wibowo General Manager
Guest User
Deluxe Twin Room
Checked in Jan 2023
Business travelers
1 Reviews
Very Good
Posted on Jan 28, 2023
Good hotel. Near from Halim Airport. I will back here when I go to Jakarta.
Guest User
Deluxe Twin Room
Checked in Sep 2023
Other
1 Reviews
Very Good
Posted on Sep 8, 2023
Friendly and helpful staff. Takes around 35 minutes from airport.
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit to Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our main priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. We hope you are always healthy. Warm Greetings, Agung A Wibowo General Manager
Lycheetea
Deluxe Twin Room
Checked in Jul 2023
Solo travelers
7 Reviews
Amazing
Posted on Sep 10, 2023
always had a good time here, the room and the outdoor park were great
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit to Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our main priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. We hope you are always healthy. Warm Greetings, Agung A Wibowo General Manager
Guest User
Deluxe Twin Room
Checked in Jan 2023
Business travelers
1 Reviews
Very Good
Posted on Jan 29, 2023
Nice hitel. Near from Halim airports
Hybrid Work
Deluxe Queen Room
Checked in Sep 2022
Business travelers
53 Reviews
Posted on Sep 15, 2022
Service was so late, when you asked something you had to reminder 3 times hourly..
Response from Property: Hello There, Thank you for giving us your feedback. We're sincerely apologize for your experience while stay us. We will absolutely address the concerns you mentioned with our department regarding our guest services teams to ensure consistency and communication. We will take your comments back to our management teams and look for ways to improve while we bring on more exciting stays for everyone to enjoy. Thank you again for your feedback, we will truly work hard to improve! We appreciate your insight and are currently working on improvements. Agung A. Wibowo General Manager Swiss-belresidences Kalibata
Utama
Deluxe Twin Room
Checked in Dec 2023
Business travelers
6 Reviews
Outstanding
Posted on Dec 17, 2023
Best Deal Apps... Thank You Trip
Lia Al Haddad
Deluxe Twin Room
Checked in Apr 2024
Couples
17 Reviews
Outstanding
Posted on Apr 29, 2024
Mantappppppp pollll
Guest User
Deluxe Twin Room
Checked in Jun 2023
Other
4 Reviews
Outstanding
Posted on Aug 9, 2023
Goodddd hotell, luxury but with affordable price, good food
Response from Property: Dear Sir/Madam, Warm Greetings from Swiss-Belresidences Kalibata, Jakarta! Thank you for giving our hotel a good rating and review during your visit at Swiss-Belresidences Kalibata, Jakarta. We are very happy to hear that you enjoyed our hotel facilities. Guest satisfaction and comfort is our top priority. Once again, we thank you and we hope to be able to serve you again at Swiss-Belresidences Kalibata, Jakarta on your next visit. Hopefully Mr / Ms Healthy Always. Best Regards, Agung A Wibowo General Manager
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