Hilton Sedona Resort at Bell Rock

Hilton Sedona Resort at Bell Rock Reviews

Hilton Sedona Resort at Bell Rock

90 Ridge Trail Dr, Village of Oak Creek, Yavapai County, United StatesView Hotel Details
Hilton Sedona Resort at Bell Rock
Hilton Sedona Resort at Bell RockHilton Sedona Resort at Bell RockHilton Sedona Resort at Bell Rock
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1 night

Hilton Sedona Resort at Bell Rock Guest Reviews

3.9/5
Good
102 Reviews
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(102)
Positive reviews(81)
Negative reviews(21)
Guest User
One Bedroom King Suite
Checked in 2021年7月
Other
1 Reviews
2.0/5
Posted on 2021年7月26日
I have $137 unexplained charge in my bank statement from them above what I already paid when I booked it.
Response from Property: I do apologize that our hotel was not up to your standards. I will forward this to our management. Thank you!
Guest User
King Room with Balcony or Patio
Checked in 2021年9月
Couples
3 Reviews
2.5/5
Posted on 2021年12月31日
It isn’t very nice for the money. Very old facilities.
Response from Property: I do apologize that our hotel was not up to your standards. I will forward this to our management. Thank you!
Jeff
Checked in 2024年3月
Couples
2.0/5
Posted on 2024年3月1日
We were very disappointed in the very limited food options. The room was very nice, but why no free internet? And who would pay $10 for a pastry?
Sharon
Checked in 2024年2月
Other
4.0/5
Very Good
Posted on 2024年2月26日
A beautiful facility. But we thought the restaurant was excessively expensive or what you were getting. We finally knew we had to go out outside the facility to get really good food at better prices.
Rosemary
Checked in 2024年2月
Other
4.0/5
Very Good
Posted on 2024年2月19日
Location was good, a number of restaurants nearby. Room was spacious but tired and could do with an update. Internet worked well.
John
Checked in 2024年2月
Family
4.0/5
Very Good
Posted on 2024年2月17日
Absolutely beautiful facility and very convenient, likely the best resort in the Sedona area. This is an expensive property due to the amenities. My only negative is charging for parking $20 per day when the lot is self-park and has ample room. Makes zero sense.
Kristen
Checked in 2024年2月
Couples
5.0/5
Outstanding
Posted on 2024年2月17日
The Hotel was very accommodating, clean, and had very polite and helpful employees. It had wonderful views of the surrounding mountains. The rooms were clean and well kept, the dinning room had plenty of food options and great room service. The hotels location was in walking distance to restaurants and shops. I enjoyed the star gazing activities and live music during dinner. Would definitely recommend to friends and family and will be returning when we visit Sedona again.
Pamela
Checked in 2024年1月
Other
1.0/5
Posted on 2024年1月30日
We need paid $259 for five nights. Booked out one night. Came back again again for one night and price was $469. Outrageous!
Verified traveler
Checked in 2023年12月
Other
5.0/5
Outstanding
Posted on 2023年12月31日
Hotels Is nice and staff was great. They charged to park the car…. Took away from the elegance of our stay. Just add it to the room rate
Emelia
Checked in 2023年11月
Family
5.0/5
Outstanding
Posted on 2023年11月29日
The property was lovely and so fun. I do wish their restaurant was better. It had fun activities but the food was expensive and honestly terrible. Everything else - the service and the spa were awesome. Lots of options to dine elsewhere...I would avoid their restaurant.
Wendy
Checked in 2023年11月
Family
3.0/5
Posted on 2023年11月25日
Sedona is beautiful and very expensive all around. We travel a lot, and this resort was very over-priced and underwhelming. The staff at the front desk was wonderful, and we had a mixed experience with customer service in the restaurant. It was an extreme between some very wonderful servers to the most cold and grumpy servers that we've ever expereinced. Especially the coffee bar staff in the morning. All I heard from them was how much they wished they could have called in sick. The room was decent, the beds were comfortable, and for over $400/night, you'd think there would be silverware in the kitchen or hand towels, cups, dishes, or something in the kitchen. I had a spa service, and the massage therapist was great, but the spa itself was concerning. The hot tub wasn't working, the steam room smelled moldy, and it was the most I have ever paid for a massage anywhere. The fitness center, however, was great and our Thanksgiving buffet meal was incredible. Our whole experience was a range from great to shocking or disappointing wherever we were at this resort. I wouldn't choose to stay here again.
Michael
Checked in 2023年11月
Business travelers
2.0/5
Posted on 2023年11月4日
Nice place to stay, but quite a rip off. Room was 850 / night with 55 dollar per resort fee and then a 18 dollar daily charge for parking. Definitely not worth the price.
David
Checked in 2023年10月
Other
2.0/5
Posted on 2023年10月30日
Property is outdated. The room we had in our suite had a view of the parking lot which was about 10ft away and loud. The restaurant food was a joke - I ordered the chicarones appetizer for $20 and it was literally a handful gas station porkrines tossed over guacamole. My medrare wagyu burger was well done and tasteless. The French fries had been fried and refried so they were extra extra old and crispy. Finally, apparently you have to opt in to having your room serviced otherwise they won’t make up your room, but they don’t tell you this during checkin. There are way nicer hotels in the area at a more reasonable rate - will not come back
Lauro
Checked in 2023年10月
Couples
5.0/5
Outstanding
Posted on 2023年10月12日
I didn’t like that breakfast wasn’t free at this type of resort and was very expensive, other than that great place to stay at.
David C
Checked in 2023年9月
Family
4.0/5
Very Good
Posted on 2023年9月9日
Really nice pool area. Suites were a little cramped. Dining options on property left a lot to be desired but there were several excellent dining options within h walking distance. 2 warnings to people considering staying here 1. $60 of additional daily fees. Resort fee, taxes and a parking fee that they did not mention at check in 2. This resort is in Oak Creek not Sedona. It is a 20 minute drive to downtown Sedona. It’s a scenic drive so it isn’t terrible.