Tru by Hilton Spartanburg

My wife and I are locals to the city this hotel was located in and was looking for a hotel to spend our 6 month wedding anniversary at. We chose this hotel and were glad we did. When we walked into our room, the 50+" tv had a welcoming message for us on the screen. The hotel looked great with the lively colors. The location was great. It was walking distance to a couple of places to eat and a gas station and within a short driving distance from more places to eat. The bed we had was big and comfy. The shower was roomy and had the shampoo, conditionor and body wash attached to the wall in useable tube, which was cool. Overall, we are going to use this hotel as our hotel if we want a little staycation getaway.

Our stay was wonderful. We came for our Holy Convocation. This is the first time we've stayed in a TRU hotel. The staff was wonderful and very accommodating. No complaints about breakfast, it was hot and fresh daily. Our room was very clean as well. Will definitely stay here again.

This place is always our go to when going to Carowinds! So cute and modern amenities

Our initial impression of the facility was negative due to the older lady at the front desk. She was not very welcoming when greeting us nor apologetic regarding the time it took to check us in which was over 20 minutes. When we finally got to the room the AC was not working which required me to go back down to the check-in desk. Fortunately, another front desk clerk who was actually preparing to leave for the day assisted us by attempting to fix the AC and then eventually provided us with a different room assignment - she was wonderful - I wish I had gotten her name. Both rooms were exceptionally clean which pleased me to no end. The entire facility was very nice and impeccably clean. Everyone on the staff (from housekeeping to the numerous front desk staff we engaged with over the course of our stay) was very nice and accommodating with the exception of our initial check-in clerk. I would highly recommend this location but recommend they better train some of their staff.

it comes to a clean, safe, and pleasurable experience for hosts, previous, and future guest. My great time management skills allows me to provides services within a considerable and moderate timely manner. Lastly my integrity and character will ensure you and all clientele a policy of honesty while providing services.

I love it my 1st day very clean Near a lot of things And the service was excellent

Good stay checkin staff was more invested in her conversation on her phone then checking people in