Holiday Inn Express ST. Augustine Dtwn - Historic

Breakfast had a great variety. The room was not carpeted and the floor was sticky. Smallest bathroom I have ever had at a holiday inn express

Nice stay clean comfy beds and good hot breakfast.

This is a nice looking hotel about 1.25 miles from Historic St. Augustine's Castle. The rooms are newly remodeled and clean. The beds are comfortable as were the pillows. Unfortunately the walls are paper thin. We could hear the guy on one side snorning loudly and the tv on the other side. It's a shame they didn't insulate the walls or do something to quiet each room when they were remodeling.

We went first to room 204 I think and it was moldy asked worker there to try to get us a diffrent room still lol moldy a lot better though good breakfast and staff are nice rooms are terrible pool has bugs which is expected leafs in hot tub 2 stars!!

The Holiday Inn Express Historic District in St Augustine was selected using the IHG Rewards app and was the cheapest listed in the St Augustine area. The location is nice being just minutes from the Historic Downtown area and Castillo San Marcos one direction with the Atlantic Ocean beaches at Anastasio State Park and St Augustine Beach minutes in the other direction. The one downside with the location we experienced was a lack of restaurants other than local "hole in the wall" joints or jam packed tourist themed restaurants. To find mainstream casual or fast food dining, be ready for drive across town to Ponce De Leon Drive. The room itself was smaller than most of the Holiday Inn Express facilities I've seen. We did note some dusty areas in the room such as the desk, TV, clocks, etc, however the bathroom, bed, and high use areas like the bedside tables were spotless. The bathroom and shower appeared to be newly remodeled with modern fixtures. Signs of recent construction did exist such as blue painters tape stuck to the floor under the door and a few gaps in the wood grained laminate flooring between the room and hallway. The bed was clean with a mattress that was very firm, but not too hard to be uncomfortable. Parking is limited with a small parking lot and very narrow entrance/exit onto the A1A. There is a fitness area with modern treadmills on the second floor, and a small pool area is located to the rear of the building. Like all Holiday Inn Express hotels, there is a free hot breakfast buffet until 0930 each morning. Overall, the overall value is pretty good. Be ready for a small room with few options for easy dining and be prepared to return to a full parking lot if you go out for the evening. Using the IHG app makes registration simple and only takes a few minutes. This is a mid tier hotel I'd recommend.

We stayed here for two nights and made reservations through Holiday Inn. The price per night was close to $300, which was outrageous. But we wanted a Holiday Inn. There were very nice aspects to this hotel. But also some improvement, needed. On the plus side, our room was nice and clean although small. The bathroom was very roomy and we liked the Dove personal care products offered. The WIFI was a bit slow. But the beds were comfortable, so all good there. We arrived extra early (1 PM) and the guy at the desk, Andrew, couldn't have been more helpful! He checked on our room and found that indeed, we were able to check-in early. And he was very patient with us, explaining the many things to do and see around St. Augustine. He recommended Casa Reina for dinner, which we thoroughly enjoyed. He was definitely one of the highlights of our stay. We also talked to the house-keeping crew a number of times and they were always very pleasant. We looked into having breakfast the next morning and found the offerings weren't that appealing and the breakfast room very small. So we drove to the McDonald's down the street. It was nice that they offered coffee and hot water 24/7. There looked to be a nice pool, but the weather wasn't nice enough to swim. Our biggest complaint was the parking lot: it was extremely small and hard to drive around. It we had a big SUV, we probably wouldn't have been able to park here. This hotel was nice and close to Downtown. If we were younger, we could have walked across the bridge. If I had to plan this trip again, I would have tried to find a more reasonable hotel right Downtown where we could come and go, walk almost everywhere and not have to find (and pay) for a Downtown parking lot.

Very nice hotel. Clean, comfortable, and the staff is personable, professional and very accommodating. The morning breakfast was OK. Nothing special, but my wife loved the coffee and cinnamon rolls. The hotels location is close to the attractions and directly across the street from an amazing sandwich shop. The taco joint next door is really good too. Our room was quiet and very comfortable. Great nights sleep. We will definitely repeat.

The good: a decent location ( but not in walking distance of downtown). The bad: 1. Sliding bathroom door so heavy it trapped me in the bathroom. 2. Sliding bathroom door handle so small and shallow that I ripped my fingernail off trying to open it. (see picture). 3. Hotel room door did not latch when closed leaving the hotel room unsecured. 4. Shower bottles of shampoo and body wash were empty. 5. Poor bathroom cleanliness. 6. Customer service completely unresponsive and duplicitous about problem. Spoke to local manager in person - no response but false "yes, we'll take care of it". Subsequently, wrote email to manager - no response. After trip, wrote email to IHG about it - no response. 7. Breakfast area was too small to accommodate all guests and quality of food was lacking. Had to eat breakfast in the lobby.