Econo Lodge Cleveland Southeast - Kent

Econo Lodge Cleveland Southeast - Kent Reviews

Econo Lodge Cleveland Southeast - Kent

9789 OH-14, Streetsboro, United StatesView Hotel Details
Econo Lodge Cleveland Southeast - Kent
Econo Lodge Cleveland Southeast - KentEcono Lodge Cleveland Southeast - KentEcono Lodge Cleveland Southeast - Kent
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Econo Lodge Cleveland Southeast - Kent Guest Reviews

3.5/5
101 Reviews
Verified reviews
Location3.5
Amenities3.4
Service3.5
Cleanliness3.4
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All Reviews(101)
Positive reviews(74)
Negative reviews(27)
Guest User
Standard Room, 2 Queen Beds, Non Smoking
Checked in Mar 2024
Solo travelers
1 Reviews
1.7/5
Posted on Mar 3, 2024
They have on the app the wrong city unless you read fine print them the motel in whole different city and then within 10after I payed on app I cancelled because wrong econo and they would not refund my money and people on trip app didn't get back with me until 2:30in morning when way to late to go there they done this on purpose so they could get free money and rent room to sombody else terrible business and app!!!
Aleysia
Checked in Feb 2024
Friends
4.0/5
Very Good
Posted on Feb 27, 2024
The staff was great and it was so was the cleanliness. The location was so inconvenient right off of the highway and I had to pay the toll twice just to find it. The hotel didn’t smell great but the room was so nice. I would def recommend if you’re looking for a great deal!
Joseph
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 26, 2024
I stayed at the Econo lodge on a Saturday night. I really enjoyed having such a welcoming staff! Clean rooms. Very accommodating! Thanks so much!!
Ann
Checked in Jan 2024
Other
2.0/5
Posted on Jan 8, 2024
No coffee pot in room. Told him I had a disability and still puts me on second floor only steps no elevator. No breakfast , coffee they had downstairs cold. Tub was Sauna tub. Could barely get in and out of it. Speak english that someone can understand. Delt very uncomfortable and left a day early, will never go back there.
Dr Rhonda
Checked in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 28, 2024
This is one of Ohio’s best kept secrets! Clean, quiet and extremely reasonable.
Morgan
Checked in Dec 2023
Friends
3.0/5
Posted on Dec 3, 2023
Property was fine, easy to check in and find things. People were loud and slamming doors all through the night, even 4am, and staff didn’t do anything to quiet them down.
Matt
Checked in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 27, 2023
For the price it was an excellent quick overnight on the way to our destination. Service was quick and polite, dining and shopping options are plentiful. While the room was older and somewhat worn down, it was clean and easily accessible
Sandi
Checked in Nov 2023
Business travelers
1.0/5
Posted on Nov 12, 2023
Bugs crawling on the ceiling, black stuff came out of the faucet in the bathroom. Not one ice machine was working. No blankets on the bed just sheets. Trash everywhere outside.
Diane
Checked in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 16, 2023
My first impressions of the inside of the hotel was the smell which was a clean and refreshing scent. The hotel receptionist did not have a welcoming personality but another lady who appeared from the back seemed to be very pleasant and had a welcoming smile. We was very pleased with our room bed slept comfortably the only issue with the bedding it did not have a comforter; however after speaking with a staff member they did provide additional bedding. The bathroom was a nice size equipped with a jacuzzi tub; only issue with the bathroom the tub filled up with water when taking a shower. The hotel is currently doing some upgrades which I know will be some great improvements. Overall, this is a nice place to stay the price was very affordable there were plenty of restaurants in close proximity. I would definitely recommend this establishment.
Cynthia
Checked in Sep 2023
Couples
4.0/5
Very Good
Posted on Sep 4, 2023
I booked a 3 night stay at this property. Young woman at check-in was not very helpful in suggesting some places that we could walk to for dinner. Said she was not from the area. Assuming she passes by the restaurants we could walk to on her way to and from work. Other staff more helpful with dining recommendations. Room was clean and comfortable. However, the walls were not well insulated as you could hear conversations in the next room well into the early morning hours. Coffee was available in the lobby in the morning, along with plates and utensils for food you might bring into the hotel
Larry
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 17, 2024
Cleanliness quiet bed pillows comfortable
Toni
Checked in Jul 2023
Family
1.0/5
Posted on Jul 11, 2023
Didn’t represent this chain well at all!!! Run down in every way. We didn’t feel welcomed nor secure. The property is outdated, dirty, felt unsafe. The service wasn’t welcoming and communication was almost impossible. Requested a nonsmoking room and yet room smelled like old smoke with cigarette burns throughout. Sheets and top cover so stained that I grabbed blankets from our vehicle for our daughter to sleep on. Beds will heaven your back aching. The Econo Lodge in Streetsboro, OH were a night and day difference - clean, lots of upgrades, great staff.
Avner
Checked in Oct 2023
Business travelers
1.0/5
Posted on Oct 1, 2023
Room was never service. Towels with dirty mattress was really really bad
Steven
Checked in Jul 2023
Business travelers
1.0/5
Posted on Jul 29, 2023
Check in process was a nightmare. Unnecessary attitude from front desk lady.
Destenie
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 6, 2023
I just wish they refilled towels when asked.