Royal Palms Motel

The hotel falsely said it was pet friendly when I made the reservation, yet wasn't allowed to register with a pet.

This place was HORRIBLE. Checkin was big hassle. Guy at the desk was unbelievably rude. Then they demanded a cash deposit in addition to room cost. Not uncommon for hotel to get damage deposit. But they did not mention ahead of time nor did they clarify it had to be cash. I found it extremely bizarre and super annoying to have to get back in my car after a 7 Hours and go to an ATM. It’s 2023, why can’t you use debit card for this? Weird but OK I can deal with that. I got to the room and I was floored. The air conditioning was off. The room was 85° and smelled HORRIBLE. I literally could not stand being in there it was so hot. The sheets had holes in them, were dirty and had gross hair all over. The mattresses were yellowish brown, and could only be described as sleeping on mud. The towels also yellow, ancient and full of holes. There was dust and dirt on every single surface of this room. The floor in the bathroom was chipping apart and I actually cut my foot on a piece of this broken floor. I sad NOPE, I asked for refund. They of course, refused, and to their credit, there was “no refund” signs literally all over the office. That’s on me. I just wish I had know how bad the room was before I paid. It’s a cheap hotel but no where near cheap enough for what you get.my favorite part was when they came into my room during the day and turned off my AC and unplugged my fridge. After 8 hours in the Sun I got return to a hot room and ruined food. DO NOT STAY HERE

The hotel has the potential to be good but it was terrible. At check in (at 11:30 pm after the event we were attending elsewhere), we were told we were late and that they had rebooked the (non refundable) room. We had to wait until the clerk called and cancelled the other client before he would check us in. YUCK! Additionally, the room was AWFUL! There was a Holly Hobby curtain on the bathroom window that had to be original from the 70s or 80s. The curtain did, however, hide all of the dead bugs on the windowsill. The toilet was broken, there were two small bars of soap and that's all (for $280 something dollars all in). There was a piece of paper that served as a bathmat. THE KITCHEN!!! The clerk told us we were not allowed to use it unless we stayed longer but it was SO DISGUSTING I can't imagine anyone using it. The fridge was clean, so that was good, but the stove!?!?!? The bed was marginally ok but there was stuff all over the carpet. I felt like I needed to walk in shoes the whole time I was there. I dreamt of bedbugs all night. There was only one window unit in the bedroom for air conditioning. At 10:43 in the morning, I got a call from the manager asking us if we were staying. He said that check out was at 10:30, despite the fact that the sign in the room said 11. The manager said that was an old sign. I agreed with him cause the sign appeared to have been original to the building as well. How hard would it be to replace a piece of paper? NO THANKS!

We were on a work trip and were able to check in early (2pm) for a late arrival later in the day which was not a problem. The property is relatively old and rooms are quite dated. Grounds are decent and the room was clean and beds comfortable. Suitable for an overnight, but certainly not a vacation destination.

Comfortable bed, very clean, nice people.