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Vienna Hotel (Suzhou Wujiang Bus Terminal) Guest Reviews
4.6/5
Great
269 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(269)
Positive reviews(262)
Reviews with photos/video(34)
Friendly front desk staff(46)
Easy to get around(33)
Classy environment(29)
Delicious breakfast(26)
Close to metro(13)
Perfect for business trips(8)
Convenient parking(6)
Stayed multiple times(4)
Negative reviews(7)
Sumudu D. Herath
Business Room (2 beds)
Checked in Dec 2023
Solo travelers
2 Reviews
3.0/5
Posted on Jan 18, 2024
Very average hotel..but the location is good if you want to travel pudong next day.
Response from Property: We are sorry to have given you a bad experience, your feedback is vital to us. We are deeply sorry that our service failed to satisfy you. We sincerely appreciate your feedback and will take immediate steps to correct the error. We are very sorry and wish you every day happiness for the rest of your life.
JJJ01
Standard Double Room
Checked in Dec 2023
Business travelers
34 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
The hotel is clean and the staff are very friendly.
The breakfast is delicious and there are many convenient facilities nearby.
I always plan to use it when I travel to Suzhou.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.
Guest User
Business Room (2 beds)
Checked in Sep 2023
Solo travelers
11 Reviews
4.7/5
Amazing
Posted on Sep 26, 2023
It is a convenient location to go to Dongri, an old town, and is near Ujang Bus Terminal. The location and facilities are great. Although accessibility to the city is poor, it is good to be able to take Line 4 in one go.
Original TextTranslated by Google
Response from Property: Dear customer, Weiwei can bring such a beautiful experience to your trip. We look forward to your next visit.
Mengsumanuoxiahouyuan
Business Room (2 beds)
Checked in Jul 2021
Business travelers
21 Reviews
3.2/5
Posted on Jul 22, 2021
The Wi-Fi of this Vienna network is too bad and only has two signals. It was reported to the staff that it was worse, and the guests were asked to use their mobile phones to flow. They said that the room was full, and the network was too bad to be solved! In the end, I complained to the authorities before changing the room. The network improved a bit, but it still didn't work well!