Select your travel dates to check room availability
We Price Match
1 night
Manxin · Gusu Pingjiang Compound Guest Reviews
4.8/5
Excellent
1272 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1272)
Positive reviews(1260)
Reviews with photos/video(379)
Convenient location(282)
Classy environment(161)
Friendly front desk staff(142)
Quiet & comfortable(111)
Close to scenic area(111)
Many dining options(75)
Loved the view(56)
Perfect for families(14)
Negative reviews(12)
szqling
Suite
Checked in Jan 2024
Couples
7 Reviews
3.0/5
Posted on Jan 7, 2024
Hotel is beautiful & fairly new. However, cleanliness can be improved because when I first checked in, there were hair strands around the sink.. Booked the suite but nothing fancy, just more spacious. Location wasn’t the best but understandable as located in 平江路 historical area. Nearest pick up/drop off location was at the tourist centre down the street along the main road. The streets weren’t smooth, lugging our luggages was a nightmare. Concierge offered to bring a trolley over for our luggages but the trolley was so small and could barely hold all our staff. The trolley could probably only fit a cabin sized luggage hahaha. Had to lug our luggages ourselves for a good 200+ metres. But convenient location, will book again if I don’t have a huge luggage with me.
6/7
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. welcome next time! Hotel General Manager: Zhou Huanan
Guest User
Delightful Standard Double Bed Room
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Well located in populated area. Small issue: Had to drag our luggage across a road as the car could not enter the accommodation area. However, staff was helpful during checkout, helped us to drag the luggage to the main road.
Guest User
Xinxiang Deluxe Twin Room
Checked in Oct 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
Facilities: Very good and complete
Hygiene: Clean and tidy
Environment: Very good in the scenic area, very convenient to Lion Grove and Humble Administrator's Garden by walking for seven minutes, quiet at night
Service: Very considerate to prepare small gifts for children
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services so that every guest can have a home-like experience here. Your encouragement is our driving force, but we will never stop there. We look forward to meeting you in the next city of Manxin!
Guest User
Xinxiang Deluxe Twin Room
Checked in Sep 2024
Family
2 Reviews
3.2/5
Posted on Sep 29, 2024
How can I say it? Apart from the location being a check-in spot, there is nothing to praise. There are bugs on the sink, hair on the sofa, and there is not hand soap on the sink but a bottle of shampoo. I am a little confused. The bathroom and shower room are also very small, and the soundproofing is super poor. You can hear any sound. In short, I will never stay here again.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Gusu Pingjiang Courtyard Manxin Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively rectify them. Thank you for your help. If you have any questions during your stay, you can also call the front desk. We are dedicated to providing you with service 24 hours a day.
Guest User
Xinxiang Deluxe Double Bed Room
Checked in Sep 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
Downstairs is the Pipa Language Pingtan Hall on Pingjiang Road. The internet celebrity Li Baixie Crab Yellow Noodles is also across the river downstairs. The Pingjiang Road River is right under the window. It should be in the middle of Pingjiang Road. It is very convenient for eating and shopping. I want to praise the staff 10,000 times. They are really considerate and patient. I will stay at their house next time I go.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services in order to let every guest have a home-like experience here. Your encouragement helps us move forward. Motivation, but it will never stop there. We look forward to meeting you in the next city of Manxin!
Wuyingwuzongdefeilao
Xinxiang Deluxe Twin Room
Checked in Sep 2024
Family
14 Reviews
4.5/5
Great
Posted on Sep 14, 2024
The service is great. I contacted you one day in advance after booking the room and sent the detailed address. On rainy days, I called the front desk and took the initiative to deliver it to the room. I also proactively asked if the mineral water is enough and whether I need to add water. The room was clean and spacious, very quiet, and the pillows and mattress were very comfortable. The shower room and toilet are separated, the shower water is very large, and there is no water accumulation on the shower room floor. It would be perfect if the toilet could be replaced with a smart toilet. The relative shortcoming is that when entering the hotel from the intersection, there is about 200 meters of uneven stone road. If the suitcase is too large, too many, or there are children, it will be more troublesome. You can choose to call a tricycle at the intersection for 20 yuan. It is recommended that the hotel be equipped with an electric tricycle to provide convenience for travelers in need.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your stay and taking the time to share your stay experience with us. Thank you very much for your valuable suggestions despite your busy schedule. We will make rectifications as soon as possible to provide you with better services. Please believe that we want to do more for our guests and look forward to your visit again!
Hezhengliang
Xinxiang Deluxe Double Bed Room
Checked in Aug 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel environment is very good, with dry and wet separation, and a good location. It is on Pingjiang Road. There are many Suzhou-style noodle restaurants and Suzhou cuisine in the nearby streets. The receptionist was very good, and the lady on the second day was even better. The takeaway could not be delivered upstairs, but she helped us deliver it. Thank you very much🙏
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Gusu Pingjiang Courtyard Manxin Mansion will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope that I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city!
Liulipaopao
Delightful Standard Double Bed Room
Checked in Aug 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Facilities: Very comprehensive
Sanitation: Very clean
Environment: Super comfortable, right in the Pingjiang Road scenic area, all you can do when you go out is eat and play, I especially like this kind of quiet environment in a busy place, the hotel is very quiet, you can walk to the Humble Administrator's Garden, Lion Grove, and the museum from here, very close, convenient and comfortable
Service: The service is very warm and thoughtful, and it is very convenient to store and go shopping
I will come here next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Gusu Pingjiang Courtyard Manxin Mansion will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope that I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city!
Fengkuangyueyutu
Deluxe Family Room
Checked in Aug 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The facilities are complete, the service is warm and thoughtful, and they helped us check in early when it rained. The soundproofing is good, the environment is quiet in a bustling environment, and it is close to the attractions, which is convenient for going out. There are many restaurants around, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city of Manxin!
Guest User
Xinxiang Deluxe Twin Room
Checked in Jul 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
The TV area, rest area, and washing area in the room are separated and do not interfere with each other. The drinks in the refrigerator are free to use. The balcony faces the river of Pingjiang Road. The clothes washed at night are dry the next morning after drying overnight. The child lost his glasses in the hotel, and the front desk carefully put them away. The location is a 10-minute walk from the museum and the Humble Administrator's Garden, and it is also very convenient to go to the Pingjiang Road Scenic Area for travel photography. Because it is the peak season, you need to take an online taxi from the Pingjiang Road Visitor Center to go to other attractions when you stay here. Passengers with tow boxes need to pay attention to the stone slabs in the scenic area, which is a bit inconvenient to push. I stayed for three days this time and still think it is worth it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city of Manxin!
Xinlinghejiaobuzongyouyigezailushang
Delightful Standard Double Bed Room
Checked in Jul 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The customer service is very good, located on Pingjiang Road. It would be better if it had its own breakfast room or something richer. . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city of Manxin!
Guest User
Xinxiang Deluxe Twin Room
Checked in Jul 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
The twin room has a small living room with a partition, which is a very good design for chatting and resting. The hygiene is also satisfactory, with dry and wet separation. Let's talk about the service. After taking a taxi to the tourist center, I contacted the hotel and immediately sent a brother to greet me. It was very considerate. The brother answered all the questions and the cleaning lady was also smiling all the way. The boss's training was good, and he also gave snacks when checking out. Pingjiang Road is right outside the door, which is very lively. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Gusu Pingjiang Courtyard Manxin Mansion will be the warmest and most unique one in your memory! It is the greatest luck to be able to accompany you on the long journey. I hope that I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city!
Yefujunlishangyin
Xinxiang Deluxe Twin Room
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel we stayed in this time is near the Lion Grove Humble Administrator's Garden. It is very convenient to go to these two scenic spots. The location of the hotel itself can also be regarded as a scenic spot. You can see the beautiful scenery of Suzhou from the room, and there are places to eat nearby. There are many shops and the prices are very affordable. The hotel service is very good. The environment is clean and hygienic. The front desk is warm and polite. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Manxin Mansion in Pingjiang Courtyard in Suzhou will be in your memories. The sweetest and most unique one! It is a long road, and it is the greatest luck to be with you. I hope I can always accompany you in the future journey. My friends will also work hard to do better. We look forward to meeting you in the next city of Manxin!
Guest User
Delightful Standard Double Bed Room
Checked in Jul 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
Very good, the room is clean and has no odor. The parking lot is very close. It is convenient to go anywhere. The service attitude is also very good 👍The first choice hotel in Suzhou city center
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Gusu Pingjiang Courtyard Manxin Mansion will be the warmest and most unique one in your memory! It is a long journey, and it is the greatest luck to be able to accompany you. I hope that I can always accompany you on the journey in the future. My friends will also work hard to do better and look forward to meeting you in the next city!
Guest User
Delightful Standard Double Bed Room
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel service at Manxin is very good, and this hotel is located on the most prosperous Pingjiang Road. It is very convenient to go to the Humble Administrator's Garden and Suzhou Museum. It is a good choice for travel
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to meeting you in the next city!