苏州阳澄湖澜廷酒店

I like all kinds of vacations. The resort hotel I stayed in this time was because it was close to the client's company. The appearance of the hotel and the lobby are very resort-style. The room is clean and big, and the decoration is old, but it's okay. There is a small balcony. , just looking at Yangcheng Lake, the scenery is good, you can still hear birds chirping in the morning, after check-in, snacks are delivered, the service is very good, continue to cheer

The price-to-value ratio is very high. The children in the bathing area have a good time. There are complete children's activity centers both indoors and outdoors. There are also small animals. It is very suitable for the elderly and children to travel together!

A hotel suitable for family trips. Some of the hotel’s amu*****t facilities are more suitable for children. It is very close to Yangcheng Lake and there are also farmhouses nearby. The front desk service of the hotel is very friendly, and the room service is also very good.

4 points, all for: Hu Junxia at the front desk, she tried her best to make up for the hotel's various hardware and software deficiencies, Wang Yuting at the guest room center, ran twice to repair the guest room equipment for us. We traveled hundreds of kilometers with the elderly and children, and it was hard all the way, but we thought we could have fun in the hotel, but the reality was uncomfortable: 1. The Ctrip rating is probably fake. We and a friend's family brought a large group of elderly and children. We came excitedly, and found something wrong when we entered the lobby. There was no air conditioning in many places in the lobby and corridors, and there was a musty smell. How to say it, it felt old and decadent. 2. When they said it was a hotel in 2017, I felt it was about 2007. The facilities were old and many of them were broken. Many lights on the second floor of the duplex suite were broken, and several lights were flashing, like ghost lights. 3. Breakfast, very simple, I was angry. A five-star hotel, a few hundred yuan for this? 4. I called at 6:55 pm to ask where to have dinner? We were told that it was too late to eat now, the hotel restaurant closed at 7:30, and even if we came early, we could only order a set meal. There was no supermarket in the hotel, only a small self-service supermarket. Instant noodles cost 35 yuan a box, called Lanzhou beef ramen. The child went to buy it by himself but couldn't bear to buy it. I felt sorry for the sensible child. I went down to ask the front desk. At that time, Hu Junxia was very nice and quickly took out the hotel's privately stored instant noodles for us, 10 yuan a box, which saved us from starving to death at night. 5. The amusement park written in many reviews of the hotel is actually a small place. The video game room is also a small place. It costs money by yourself. There are a few equipments. The children left in ten minutes. The botanical garden and zoo were not found, and no one told them. The swimming pool is quite small and looks very old. 6. The most annoying thing is mainly because they advertised that there is a lake view on the edge of Yangcheng Lake. ********! The lake cannot be seen in the hotel. We rented bicycles and the elderly and children rode together to find the lake view. We wanted to take the legendary tour around the lake. We asked the guard and said that the hotel turned left. We went out and felt something was wrong while riding. We called the front desk and asked where the lake was. Isn't there a road around the lake for cycling? The front desk was in a bad mood. Why should I blame you for telling me that the guard told me? Who told me not to ask us clearly at that time? I rode 7, 8 or 9 kilometers to the lake! We are two old people in our 60s, with four children, the youngest of whom is only three years old. We rode 10 kilometers to the lake to enjoy the lake view? I was so angry that I couldn't speak. She also said that you can come back and turn right out of the hotel, but that road may be blocked because the hotel next door may be renovated and fenced off a section of the road. She couldn't figure out the information herself, so she asked a group of us to try to find it. What about the lake view that was advertised? What about the bicycle tour around the lake? ! Many people in the hotel have no sense of service, and there is a mentality of shirking responsibility. They don't care about the guest experience at all. Sunset Hotel! This hotel trip, we checked out early in the morning. If it weren't for Hu Junxia, ​​Wang Yuting, and the young man with a high hairline and a little ** trend who rented a car in the lobby and served very patiently, we would have wanted to ask Ctrip to compensate us because the rating was seriously inconsistent with the facts! These three people have professional qualities. The last two pictures below are from a self-service supermarket, and they seem to be priced at over thirty yuan per box.

Because I wanted to buy furniture in Suzhou, I prepaid for this five-star hotel in Yangcheng Lake! Upon check-in, the front desk of the hotel was upgraded to a lake-view room, which is great! Soon after entering the room, a waiter came to deliver fruits and drinks! The set meal for breakfast the next day was still very rich and varied, very good 👍! When I checked out, I asked the lady at the front desk for tape, they tried everything possible to find it for me, let me try as I wish, and solved the problem! Also give gifts🎁, thank you very much to the girls at the front desk! Will come in the future!

Standing on the balcony, you can see Yangcheng Lake. The view is good, but the big bed in the room is next to the small bed. It can only be bed from one side. It is not suitable for two people. It is suitable for a family of three. The balcony There is a retractable drying rack, which is very convenient for drying clothes. The sign of the underground parking garage is not clear, the breakfast is average, and there are not many varieties. The front desk and room service staff are very nice and give full marks.

週末來陽澄湖度假，選擇了這家老牌的五星酒店。入住體驗很棒，不輸於新酒店，最重要的是，裝修好幾年了，甲醛已揮發差不多了。 前台的寧文倩美女，熱情温暖，幫我升級到了酒店頂級的套房，還帶着我們看了房間後，讓我們自己選房間，很貼心，非常棒！ 視頻是站在陽台上拍的陽澄湖， 很治癒很養眼。 完美的酒店住宿，完美的度假體驗。 唯一不足的是，中餐廳的飯不好吃，竟然還收百分之幾的服務費。服務差強人意，點菜的時候也不告訴我們菜辣。最後是蘸着水把辣味擺一下，再吃的

住的園景房，景色很美的，綠樹環蔭遠眺重元寺，房間很大有個圓桌還有沙發，帶陽台有晾衣架。 有小童遊樂區大滑梯，旁邊就是直通騎行道的小門，刷門卡可以隨意進出很方便，我們還去夜遊了晚上騎行道很安靜很神祕。酒店服務很好，可以借車，五十元一小時但是超時不多可以放寬不加錢的。我們兩天都騎了一個多小時春風拂面很自由瑟伊。退房的時候知道我們有小朋友還送了公仔。娃很期待下次再來

帶娃親子游，定的比較匆忙1600+的價格，也就節假日，平時估計五六百就行了。酒店位置不錯，在陽澄湖旁邊，整體偏東南亞風格，設施老舊了一些，服務也不錯。現在來説説缺點，1酒店的動物衹有兩衹兔子和三衹雞，香豬和羊駝都沒有看到；2早餐自助品種少就算了，東西補的很慢，9點去吃很多就沒有了，最讓我覺得無語的是培根是很好的東西嗎？服務員一直在煎雞蛋，培根就在旁邊也不弄，讓他煎幾片就慢騰騰加熱，這東西不是鐵板上正反煎一下就行的嗎？何況還是已經先預煎過的。而且9點去就剩麪條小餛飩也沒有了，水果酸奶配料很多都空盤…3房間隔音效果很差，半夜走廊住户説話聽的一清二楚，早上七點多小朋友又在過道跑來跑去吵死了。