Mercure Tokyo Ginza Reviews
Mercure Tokyo Ginza
2 Chome-9-4 Ginza, Tokyo, JapanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Mercure Tokyo Ginza Guest Reviews
4.5/5
Great
100 Reviews
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(100)
Positive reviews(98)
Reviews with photos/video(19)
Awesome stay(30)
Clean and tidy(17)
Easy to get around(16)
Friendly host(16)
Convenient for shopping(13)
Great location(11)
Large rooms(7)
Amenities were average(6)
Negative reviews(2)
Anonymous User
Superior Twin Room
Checked in 2024年4月
Family
11 Reviews
Outstanding
Posted on 2024年5月5日
Hotel location was great in Ginza. We arrived at 10:30 am and were charged extra for early check in as check in time was 2:00pm. Otherwise it was great.
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
Anonymous User
Superior Twin Room
Checked in 2024年1月
Family
1 Reviews
Outstanding
Posted on 2024年1月7日
Cozy place to stay in, love coming back to this hotel
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
Tse
Superior Twin Room
Checked in 2024年4月
Family
15 Reviews
Posted on 2024年4月6日
The rooms are really small but that is expected for central Tokyo. However if I was charged for 4 ppl for 2 double beds, this is too small. Breakfast choices are very little and not very tasty. Staff are friendly though. Location is quite good but it’s on the quiet end of Ginza.
Response from Property: Dear Guests, Thank you for staying at our hotel this time. We would also like to thank you for your feedback. However, we sincerely apologize for not being fully satisfied with your stay. Reffering on your comment, we will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza
Guest User
Standard Semi double Room
Checked in 2024年4月
Business travelers
6 Reviews
Outstanding
Posted on 2024年4月9日
The hotel is located near the Tokyo Station and it has convenience stores (Family Smart and 7leven) within few meters away. On top of the good location, the staff are amazing and supportive. Excellent hotel considering cost, location and service.
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
Kian Hwee
Superior Twin Room
Checked in 2024年3月
Friends
2 Reviews
Posted on 2024年4月1日
There’s no bottled water provided. The space allowed to walk from door to the 2nd bed away from door is so tiny, a luggage can’t be wheeled in, but carried over the bed to the other side.
Bathroom has to be tolerated.
Breakfast is very satisfactory though.
Response from Property: Dear Guest, Thank you for taking the time to review your stay at the Mercure Tokyo Ginza. We sincerely apologize for not being fully satisfied with the facolities. Was there no bottle of mineral water in the room?If you can't find it, please let the front desk know the next time you stay with us.We would like to make use of your feedback in future services, so if you have the opportunity, we would appreciate it if you could give us your frank opinions. Sincerely, Mercure Tokyo Ginza
Brian PY
Privilege Queen Room With Sofa Bed
Checked in 2023年7月
Family
16 Reviews
Great
Posted on 2023年8月9日
It was our 2nd stay from last one in December 2022. We enjoyed both since Mercure Ginza maintain the same good standard.
They are not high end luxury hotel but it sure about the average in Tokyo in terms of location, room size and management.
Response from Property: Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are pleased to receive such positive feedback from you. We will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza
agung123
Superior Twin Room
Checked in 2023年3月
Family
12 Reviews
Outstanding
Posted on 2023年3月25日
The hotel is located in the heart of shopping district ginza. Very convinient and cozy place to stay. The view is not really good but still make sense since we are in the midst of concrete building area.
Response from Property: Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are pleased to receive such positive comment about location. We will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza
Pei Ying
Privilege Queen Room With Sofa Bed
Checked in 2023年1月
Family
14 Reviews
Outstanding
Posted on 2023年1月26日
Loved the location of this hotel ,mins to Ginza area n accessible to many areas. Hotel staffs are very friendly and helpful. Room is very clean and spacious.
ISsey MiYake
Superior Twin Room
Checked in 2024年3月
Family
20 Reviews
Outstanding
Posted on 2024年4月8日
Prime location ! Friendly receptionist !
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
imperfectplans
Superior Queen Room
Checked in 2022年12月
Couples
25 Reviews
Great
Posted on 2023年2月24日
Cozy room for 2, and very near to Ginza subway. Loved that Itoya was just around the corner, and Starbucks Reserve was across the road. Had a very comfy stay and because our stay stretched into the New Year, the hotel actually gave us new year cookies which was a nice touch.
Long dong silver
Superior Twin Room
Checked in 2022年12月
Friends
40 Reviews
Outstanding
Posted on 2022年12月20日
yeah this was pretty good. well located and tons of food options nearby. The church nearby offered sunday service and the beef steak was good inside the hotel.
Barbara
Superior Twin Room
Checked in 2024年4月
Family
4 Reviews
Very Good
Posted on 2024年4月16日
Really good, it fit our needs
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
Emre_Tok
Superior Twin Room
Checked in 2023年8月
Family
8 Reviews
Amazing
Posted on 2023年8月27日
Clean and spacious room. Just next to metro line.
Response from Property: Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your wonderful review. Did you enjoyed your stay in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza
Anonymous User
Superior Twin Room
Checked in 2022年12月
Business travelers
12 Reviews
Outstanding
Posted on 2022年12月23日
Thanks for the kindness. The place was very calm and clean so it was nice to chill out after work.
Insan
Superior Queen Room
Checked in 2023年3月
Business travelers
18 Reviews
Great
Posted on 2023年3月19日
Location top, front desk has been very helpful. Thank you!
Response from Property: Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are also very happy to receive your positive comments about our service, location and so on. We look forward to seeing you soon and hope your next stay will be as pleasant as the previous one. Sincerely, Mercure Tokyo Ginza
Trending Searches
Recommended for you
The Tryst Beachfront Hotel ReviewsIwaso ReviewsComfort Hotel Airport ReviewsThe Crescent Powered by Sonder ReviewsEcono Lodge Inn & Suites North Little Rock Near Riverfront ReviewsHotel Boutique Abad ReviewsFairfield Inn & Suites Mobile Daphne/Eastern Shore ReviewsWan Arun Houses ReviewsBest Western Grove City Inn ReviewsKyukamura Kishu-Kada ReviewsFlynns Beach Resort ReviewsRosellen Suites at Stanley Park ReviewsHyatt Place ATL Alpharetta Windward Pkwy ReviewsHoliday Inn Quincy ReviewsChameleon Youth Hostel Alicante ReviewsArbor Suites at the Mall ReviewsCastle Hotel & Spa ReviewsGrand Hotel du Midi Montpellier - Comedy Opera ReviewsHotel Wit Stwosz ReviewsKozue ReviewsYijia InnAlicia ApartelleDali Yunxi Boutique InnPutian Meibo Hotel (Shanghai International Tourism and Resorts Zone)Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)Yilong HotelQingdao Ruiting HotelMotel Hotel (Shanghai Changping Road Metro Station)Polar HotelChengdu Oriental Mehood Lestie Hotel