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I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The first thing that struck me was the cleanliness of the rooms. Housekeeping did an exceptional job, ensuring that everything was in order and maintaining a high standard of cleanliness throughout my stay. One standout feature of this hotel was the complimentary mini bar. It was a pleasant surprise to find that not only was it stocked with a variety of beverages and snacks, but also that I had the option to customize the items according to my personal preferences. This level of flexibility and attention to guest satisfaction was truly impressive. The service provided by the hotel staff was another highlight of my stay. They were genuinely warm, accommodating, and always ready to assist with any inquiries or requests I had. Breakfast at the hotel was a delightful experience, especially the Austrian breakfast offered. The variety of dishes, including traditional Austrian favorites, was a treat. The quality of the food was excellent, and the attentive staff ensured that everything was replenished promptly. It was a great way to start each day of my stay.

I recently had the pleasure of staying at Best western plus Amedia Wien, and the experience surpassed my expectations in several aspects: 1. **Accurate Representation:** The room matched the images provided online, offering a comforting sense of reliability and meeting the expectations set by the visuals. 2. **Friendly and Accommodating Staff:** The hotel staff were exceptionally friendly and went out of their way to ensure a pleasant stay. Their warmth and helpfulness added a personal touch to the overall experience. 3. **Convenient Location and Transportation Access:** The hotel's location was strategically chosen, providing easy access to transportation hubs. This made exploring the surrounding areas a breeze, contributing to the overall convenience of my stay. 4. **Delightful Breakfast Options:** The breakfast offered at the hotel was a delightful experience, featuring a variety of tasty options. The quality and variety exceeded my expectations, setting a positive tone for each day. In conclusion, my stay at was a memorable and enjoyable experience. I commend the hotel for its commitment to guest satisfaction and look forward to returning in the future.

Hotel is clean and modern but that is about it. Where to begin. Very few amenities in the rooms. They do not automatically refill shampoo, conditioner, etc. Ihad to phone twice one day and wait for approx 45 minutes for housekeeping to come. When they did, they brought towels (which we did not need) but no shampoo or anything else I had asked for! Regarding Executive lounge… forget it!! Evening “cocktail” service starts at 17:30 and goes until 20:00 when they close.. virtually nothing on offer to eat. See pics. One type of red wine, one white and one rose.. They did have coke and water as well as two bio iced teas but nothing but nuts to eat the entire day….. The pics were taken on Friday Oct 7 at 17:39..9 minutes after opening… not a great selection but they expect people to pay for this!! Money back please!! How about the Concierge.. I wanted some assistance on Saturday with a local restaurant.. it was 15:30 and I was told that there was no-one. The Concierge had gone home!!! On a Saturday when the hotel is packed!! This is so not normal!!! Horrible Management all around.. won’t be coming back to this place anytime soon!! Future guests beware..

Very convenient and clean. Quite close to Wien Hauptbahnhof within 1min walk, which is very convenient and easy to access for train riding to neighboring city or town like Hallstatt or Salzburg back and forth.

The location was decided because there was a film festival in City Hall Square, but the satisfaction was the lowest among the hotels I stayed at in Austria. Some bathrooms, etc. looked like they had been renovated, but overall it felt old. The staff seemed to be acting coldly without any instructions on how to open the parking lot, eat breakfast, or anything, but when another white person checked in, they looked so different. That made the hotel's first impression bad. People were friendly.

The location in the immediate vicinity of the main train station is very advantageous for problem-free arrival and departure, for example by train from the airport for little money. There is no need for a taxi. All destinations in Vienna can be reached very well by subway or tram are available a short distance from the hotel. The breakfast is good. Absolutely sufficient. We had booked a room with a garden view, which we would not do again in retrospect. Our room had a view of a canopy and the surrounding residential buildings. The room was in On the first floor. It was quiet You have to kneel on the floor if you want to use it. Personally, I didn't think it was that great to prepare a cup of coffee or tea in between. Actually, I expect that when a hotel is classified with 4 stars on many hotel websites. Conclusion: I was satisfied with the stay, but would try something different next time-

Ive stayed at many Ritz properties in city centers all over the world and this one is by far and away the nicest I’ve ever stayed at, both in terms of service as well as the property itself. When I arrived (on foot) I was immediately greeted by the bellman who offered to take my luggage. Check-in was pleasant and I was offered a glass of sparkling wine. As a Titanium member, I was proactively upgraded from a Deluxe room to a Premier Executuve room on the 2nd floor. I really could not tell the difference, but it was still a very nice room (more on that later). I was happy to see they my room was ready at noon and my bags were delivered to the room about five minutes after I arrived. As a Titanium member, I was also offered a property specific welcome gift that I was able to cash in for a 17€ cocktail at the bar by the lobby. The room was absolutely stunning, and was a nice mix of modern and classic. The ceilings mort have been 15 feet high! Bathroom amenities were by Dyptique. The bed was heavenly as were the pillows and bedding; I never wanted to get out of bed! I loved how all the light switches were labeled with what they controlled. The room had a mini bar, Nespresso machine, and plenty of complimentary bottles of water that were replenished twice per day. I simply cannot day enough good things about this room. One minor issue I had, there was a small leak coming from my toilet that I reported that never appeared to be addressed. It didn’t really bother me, but it did appear to get worse throughout my stay. I was able to dine at all the restaurants during my stay. The food at the steakhouse and Italian restaurant was absolutely out of this world, service was good, and drinks were delicious. Prices were fairly high, but it was a nice splurge, and I think the quality and service delivered were in line with what they were charging. I went for a night cap at DBar, and they have a great selection to choose from. I tried the roof bar, but it was about to rain so I was advised to leave as there was no covering. My rate included breakfast, and there was a good selection of hot and cold options, and I was also entitled to a dish from the menu. The buffet was very high quality, especially the pastries; one of the best pain aux raisins I’ve ever had. I did go to the pool and liked the ambiance of the spa area; I wish I could have spent more time there. I had one service issue, which was that during my stay, it was Vienna Pride. The parade passed by the hotel entrance and I guess it got so crazy that the hotel basically went on lockdown and it was nearly impossible to enter. It took me a while to finally get someone to let me in. Not sure how that could have been avoided, but that irked me a little. Great hotel, highly recommend, can’t wait to return!