Extended Stay America Suites - Atlanta - Vinings

I've been here for almost a month and it's been great. Only thing is I can't pay with my card at the front desk. I have to pay through this app.

I did not like how online it stated I would get immediate check in after 12am then when I arrived after traveling and being tired I had to pay an early check in on top of the room.

Dark and dingy. Needs updates and many repairs. The paint is brown and tan, and everything smells and feels dirty. The hallway felt warm and musty... gross!

My husband and I came back here after staying many years ago. The staff was very friendly and helpful. Quiet stay for us. No complaints.

This is the first time I stayed in a hotel that didn't have automatic doors, but that might be splitting hairs. The description stated that there was breakfast and a fitness center. The breakfast consisted of small granola bars, instant oatmeal, and tiny muffins. This is not a meal. The fitness center didn't have any weights or resistance machines. When I got to the room, there was no toilet paper. There was a small can with foil covering it with a spoon on top, and large bottles of water half full in the fridge. The staff member working seemed to be overworked and told me that there was a lack of cleaning crew and that the staff had to clean and maintain the hotel. She was polite and very cool. The listing should have explained the lack of breakfast and a gym had only a treadmill, elliptical, and stationary bike. The claim of liability for free weights is crap, it's imagined liability since one can claim anything to be a liability. For the price, it was a let down. I would expect to pay half for what I received. Otherwise, the room was clean, other than the items in the fridge. The microwave and tv worked fine, and there was a full size fridge, which was decent.

Front desk was missing for 30 minutes and after booking a room online was told they didn’t have any available so had to upgrade room for more money.

I have to search for the front desk person to be able to check in. Sparking microwave fire potential.very dirty all over. No housekeeping and charges to get trash out of the room. Clogged plumbing. Fire in hotel and being disabled unable to get out and trying to reach front desk for help out during the fire no response to their emergency number. Phone and tv don't work most of the time. No breakfast served as being advertised. The ad for the hotel is opposite to what you get.

The place was nasty so noisy everywhere looks dirty

Shower didn’t work and the whole place smelled like a crack house , when I tried to get my shower fixed,a different room with a working shower or my money back , I was told that would have to wait til the next day for the manager in which I wouldn’t be there by then so it was not helpful at all. I drive way to far to not have a working shower , I just want my money back