Priscila
September 12, 2023
Worst experience of life! Escape from this disgusting hotel. When I arrived in room 810, I saw that there was a wet towel in the bathroom. I called the maid who apologized and removed the towel. Immediately when using the toilet I noticed that the shower had feces in it. A real disgusting!! In other words, the room had not been cleaned. It was already 10 pm. I called reception and they changed rooms. I was placed in 820. When I arrived and checked the room, as if everything I had already gone through wasn't enough, I saw that there was no light. The attendant went there and changed the light bulb. In fact, he made a compromise so that we would have light. I went to take a shower feeling horribly disgusted by this hotel and when I lay down on the bed, amazingly, the sheets and pillows were full of hair. Again the room had clearly not been changed and cleaned. In other words, don't stay at this hotel. Photo below of the disgusting thing I found. I didn't even receive an apology.
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