Lily Palm Resort

Lily Palm Resort Reviews

Lily Palm Resort

Off Jacaranda Road, Watamu, KenyaView Hotel Details
Lily Palm Resort
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Lily Palm Resort Guest Reviews

4/5
Very Good
42 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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Positive reviews(37)
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Negative reviews(5)
Guest User
Checked in Apr 2024
Other
0 Reviews
4.0/5
Very Good
Posted on Apr 19, 2024
I stayed at Lily palm in May 2023,I got one of the best rooms close to the beach,the staff were very helpful especially Jacob the pool attendant he was always smiling and ready to help with the sun beds and Incase you need photos of you taken and you don't want to bother other people he is the right guy to look for,all in all I am looking forward to visit same time in 2024 but it shows that the hotel is sold out.This is my 2nd visit in this place and looking forward for my third...I loved it there!!!
Guest User
Checked in Feb 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Feb 12, 2024
🔵 A trigger point is a taut band of skeletal muscle inside a muscle group. Trigger points are tender to the touch and can refer pain to distant parts of the body. You may have regional, persistent pain resulting in a decreased range of motion in the affected muscles. Trigger point therapy is a soft-tissue treatment that helps release tense, painful knots in your muscles and fascia (web of connective tissue). Components of trigger point therapy may include sustained pressure, posture and movement correction, electrical stimulation, dry needling, and massage. Don’t Hesitate to Ask for Help 🍒
Guest User
Checked in Feb 2024
Other
0 Reviews
3.0/5
Posted on Feb 11, 2024
This hotel was more for entertainment holidays, which if you like is great, however we wanted to chill / relax, which wasn't really possible with all the activities going on, the staff are keen to get you to engage. We also got conned into a massage, which unfortunately was not great and we discovered was extremely expensive for what we paid elsewhere in Watamu. Rooms were fine, clean. Bed was not so comfy, not the pillows. The internet only works now and again, my sister who works remotely really struggled as she was unable to work with no WIFI. The pool area was often very busy too. The Italian restaurant on the front was amazing, the food was 10/10.
Guest User
Checked in Jan 2024
Family
0 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
I have booked 10 massages with Hassan and it has been the best decision ever . When I arrived to Watamu I had a condition called “frozen shoulder” and without telling it to Hassan, he felt my shoulder and understood immediately what my problem was. With his professionalism and competence he improved my mobility within 10 massages and It was simply amazing. I strongly recommend their treatment as well as their standard massages and scrubs that I have tried and are also very valid.
Guest User
Checked in Nov 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2023
Perfect services and great meals at Lilly palm resort, we spent here some quality time during our 2nd Uganda Kenya coast Tourism conference and excursions. It's another place in a million that I can do recommend travellers to spend time from here Lilly Palm resort
Guest User
Checked in Nov 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2023
We enjoyed our stay at the Lilly palms to the fullest. Everything was really clean and calm. Especially the Stuffs are super nice and friendly. Also there is a restaurant Mapango at the beach front the food is very delicious, we went their several times we enjoyed it really much. They have the best tuna Pizza. Very special to us was the massage and spa area. We was really happy with the stuffs they really know what to do they also responded to all needs. With the massages we were able to enjoy our vacation even more.
Guest User
Checked in Nov 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2023
The massage is wonderful, and Nancy is a wonderful person and a skilled specialist. The most beautiful thing about this trip is dealing with the health club staff at the hotel. We felt that we were truly at home, and they were a beautiful family for us. We love you, Nancy, and we will return soon with love and many gifts that you deserve for your kind heart and pure smile 😃 stay as you are ♡🌹🌹🌹🌹🌹
Guest User
Checked in Oct 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Oct 25, 2023
We stayed for three days here . The real stars of this Hotel is the staff, especially at breakfast and dinner service, the girl in charge of the operation is hospitality gold, exceptionally good at her job, in fact all the serving/waitering staff were great I liked the turn down service where they sprayed the room with mosquito repellant, not a single bite in three days :) Dinner was good but they need to get their bain marie's fired up a bit more. breakfast could be improved. Negatives were the room a bit outdated, good quality solid mahogany furniture that's seen it's day , that said it could be upscaled and given a new lease of life with some sandpaper and good quality furniture paint. Lost water pressure second and third days
Guest User
Checked in Oct 2023
Other
0 Reviews
3.0/5
Posted on Oct 24, 2023
This is a nice hotel if you just want to go and relax. The stuff were very professional, welcoming and helpful as well. the pool was amazing. The only downside of this hotel is that the beach is not clean at all full of sea **** and litter as well. Well we non Italian speakers felt left out in most activities because all the instructions were in Italian and they didn't translate for us. The food was not that amazing few options to choose from but the pizza was impeccable . So if you are planning to go there beware if you are not Italian because you will feel left otherwise.
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 20, 2023
🍒 The benefits of massage.. increase blood circulation, thus providing the body with energy in order to carry out various activities with vitality and energy. It reduces psychological stress and improves mood, thus reducing the possibility of depression and stress, or alleviating their severity. It helps relax the body, thus making it easier to sleep and getting rid of insomnia. It reduces muscle pain that occurs when exerting great muscle effort. Massage is beneficial for athletes in particular. It contributes to the treatment of chronic headaches; Because massage reduces the tension that causes headaches. It increases the body's immunity, because massage increases the number of red blood cells that activate the immune system. Makes the skin soft and elastic. It delays or prevents muscle atrophy resulting from inactivity that occurs as a result of aging, or due to the long duration of treatment or surgery. It improves skin tone, as it helps get rid of dead skin cells and renews tissues, including wrinkles and burns. It lowers heart rate and blood pressure and helps control it.
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
🌍 Physiotherapy is a branch of medicine, aimed at reducing pain, relieving physical limitation due to deformity, injury or disease, so as to maintain, re-educate compensation or where possible, cause total restoration of body functionality and mobility independence, using therapeutic exercises, physical agents such as cold, heat , water sound and electricity as well as the application of manual therapy like massage other than ***** or surgery.
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
A distinguished physical therapist is one who knows the symptoms of any condition well and can then diagnose the condition and search on search engines for the best scientific method to deal with this condition and treat what has been damaged for some reason that must be discovered and dealt with and at least limit the chances of its effects deteriorating and the resulting pain reduced about his existence. Dr. Hasan Wafi
Guest User
Checked in Sep 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Sep 19, 2023
Had one amazing deep tissue massage whilst staying at Lily Palm. Masseur took great care and time in getting rid of knots in my back and overall relieving tension. Would highly recommend to anyone staying at Lily Palm!
Guest User
Checked in Jan 2023
Family
0 Reviews
1.0/5
Posted on Jan 19, 2023
I was supposed to stay in this hotel for a week but as soon as I arrived I got the feeling this was not the place for me and my kids. I read reviews about rooms being old so, I decided to upgrade my stay booking MAPANGO room, which, as far as I understood, they were the newest rooms. At our arrival, they gave us a Mapango room that was old and stinky. It really smelled of swage. Broken shower. THERE IS NO FRESH WATER IN THIS HOTEL. The water is SALTY. Coming from the sea... so... it's like you are not washing at all. The manager justified this by saying that "the State is not giving fresh water and is a common problem with that area"... but the same night I changed hotel and in the 5 stars hotel we were provided with EVERYTHIG: fresh water, electricity etc. How's that, then?? The evening buffet is actually good. ITALIAN FOOD. But here comes the thing: the crows are also there and they poop on your table - They gave me a table with a white crow poop right on the red tablecloth! Drinks included in the meals? Yeah: plain water. The rest is extra. I could not sleep in this place, it was all too much. The hotel manager was so kind to release me and my kids from this nightmare. And off we went to the Blue Bay Village next door - where finally we felt like home again. AWASOME PLACE! I must say, the hotel manager of Lily Palm Resort did not discuss about it and gave me all the money back and offered us the dinner. I appreciated his manners very much. But despite this, I honestly would NEVER recommend this place to anyone. I have been working in the tourism sector for 20 years and as a tour director for more than 15 years and I saw all types of hotels and resorts... This place has a great potential but it needs better management and more money to be spent in maintenance. Please, close the garbage room and move it to a different location... with that heat, it is impossible to breath the poisoned air coming from the garbage room! It is really unhealthy! If you are wondering about the beach... well, it's there - under the seaweeds and crowded by locals, druggies and beach boys and Italian Tourists. You might as well go to Riccione... why flying to Kenya if you need to be in Italy? DON'T WASTE YOUR MONEY. If you are there already: go out on the beach and walk along it to the left ... pass the little "market" and you'll find paradise: a beautiful beach with a few boats, baby sharks swimming in shallow water and the Blue Bay Village smiling at you! Use that structure if you fancy beauty!
Guest User
Checked in Jan 2023
Other
0 Reviews
3.0/5
Posted on Jan 6, 2023
The location is fantastic on a beautiful bay, with a public beach. The hotel has two pool areas both of which are lovely with what felt like enough places to sit etc. The food was great - I felt breakfast was repetitive, especially if you do not eat wheat or eggs. However, the other meals were really good and the separate pizzeria on site did the best pizza I have ever had. The bedrooms were light and airy and the bathrooms felt inviting. All interactions with staff were excellent and there is also a bar area by the main pool. However, I would say that it is a shame that the hotel clearly had alot of Invesment at one time but now it was hard to find a square meter of wall anywhere that was not peeling or chipped, including around the swimming pool edge and the room balconies. Most sun beds were very old and dilapidated. I noticed all of this in particular as we paid much higher prices for the December peak season and I did expect more. If only some whole sale maintenance could take place it would be incredible. But overall, we really enjoyed and the Watamu area is beautiful in general.