Hampton Inn West Springfield

Hampton Inn West Springfield Reviews

Hampton Inn West Springfield

1011 Riverdale St, West Springfield, United StatesView Hotel Details
Hampton Inn West Springfield
Hampton Inn West SpringfieldHampton Inn West SpringfieldHampton Inn West Springfield
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1 night

Hampton Inn West Springfield Guest Reviews

4.1/5
Very Good
103 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(103)
Positive reviews(82)
Negative reviews(21)
Guest User
Two Queen Beds Micro Fridge-Non-Smoking
Checked in Mar 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
不愧是希爾頓,一如既往的好
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Anonymous User
Two Queen Beds Micro Fridge-Non-Smoking
Checked in Jun 2023
3 Reviews
3.2/5
Posted on Aug 11, 2023
#好評#對安全性滿意
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Tracy
Checked in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 11, 2024
This Hampton in was a little more rundown than others, but it served its purpose. Check-in was fast and easy. Everyone was very friendly. The heater was loud, but otherwise the mandatory quiet hours were thankfully observed!
Verified traveler
Checked in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 13, 2024
The staff is always professional, efficient and friendly. May be showing some minor age in places, but the location is great. Access to shopping, food and even a movie theater. Highly recommend.
Richard
Checked in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 18, 2023
Staff, particularly Anthony and Winnie, are very friendly, welcoming and helpful.Room and common areas were immaculate, including holiday decorations. Thank you for a wonderful stay.
Christina
Checked in Nov 2023
Other
3.0/5
Posted on Nov 25, 2023
Seemed very unsafe - rules indicated sketchy clientele. Large deposit required in case you destroyed property - again - sketchy.
Linda
Checked in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 19, 2023
It was a perfect place to stay. Close to just about anything. Hotel was clean and friendly staff.
Anna
Checked in Oct 2023
Couples
2.0/5
Posted on Oct 19, 2023
It was not the same quality I have come to expect from Hampton Inn. The facilities were old and run down.
Jonathan
Checked in Oct 2023
Family
3.0/5
Posted on Oct 18, 2023
Great location for exploring the Pioneer Valley with good food options close by. Hotel is overdue for a renovation. Public spaces are worn out and our room wasn’t much better.
Fengli
Checked in Oct 2023
Other
1.0/5
Posted on Oct 14, 2023
When making reservation, there is no parking fee shown. When checking out, hidden parking fee is shown on the bill. Hotel reception said we’ll get $50 refund when we check out. But nothing was refunded.
PENNY
Checked in Nov 2023
Family
4.0/5
Very Good
Posted on Nov 28, 2023
Property needs an update with paint and upholstery and a restaurant/ bar in it.
Barbara
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 29, 2023
We could not get the air conditioner to stop blowing cold air. We even tried turning it off still cold air! We were so cold.
David
Checked in Sep 2023
Couples
5.0/5
Outstanding
Posted on Sep 25, 2023
Liked having breakfast available until 10 am. The mattress in our room had seen better days. We needed to turn it to insure no one fell out of bed.
nicole
Checked in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 18, 2023
We enjoyed our stay! We came for the night to go to the Big E. It was a clean hotel, comfortable room. We liked it a lot! Wish we could’ve stayed longer.
GAIL
Checked in Sep 2023
Business travelers
5.0/5
Outstanding
Posted on Sep 8, 2023
The staff was great - everyone very pleasant and attentive. Our room and the breakfast rooms were very clean. The pool needs some attention - water was not crystal clear and the pool furniture and umbrellas were pretty shabby.